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Unifi Official TM UniFi High Speed Broadband Thread V40, READ 1ST PAGE FOR RELEVANT WIFI INFO

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andrekua2
post Apr 5 2022, 11:55 AM

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QUOTE(sgpdsmss @ Apr 5 2022, 10:28 AM)
are you from maxis fiber to unifi ?
*
Yes... Been using for more than a decade...

tng55
post Apr 5 2022, 11:56 AM

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QUOTE(jhleo1 @ Apr 5 2022, 11:44 AM)
Heard many complaint about Maxis fibre but still many dont listen and want to jump over to Maxis. After jumped, complaint start. What's point.  biggrin.gif
*
yah i know

maxis fibre if BTU LOS Light without internet then fibre problem they call maxis then seen technical no come everday call look like few days no internet and someone told 2weeks no internet look maxis lazy to come technical maxis + tm look cannot complaint TM haha

i first time installed unifi may 2019 after installed tm technical left then next day suddenly LOS Light i tell TM they had early come technical my house to fix fibre cable he told me cable loss so he doing splicing then now no more problem

look like less then 24h look i happy unifi and very fast come tm technical
sgpdsmss
post Apr 5 2022, 01:02 PM

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QUOTE(andrekua2 @ Apr 5 2022, 11:55 AM)
Yes... Been using for more than a decade...
*
why jump ship to unifi?

QUOTE(tng55 @ Apr 5 2022, 11:56 AM)
yah i know

maxis fibre if BTU LOS Light without internet then fibre problem they call maxis then seen technical no come everday call look like few days no internet and someone told 2weeks no internet look maxis lazy to come technical maxis + tm look cannot complaint TM haha

i first time installed unifi may 2019 after installed tm technical left then next day suddenly LOS Light i tell TM they had early come technical my house to fix fibre cable he told me cable loss so he doing splicing then now no more problem

look like less then 24h look i happy unifi and very fast come tm technical
*
infra is from tm ..they can fixed it by tm contractor..
maxis need to consult tm if infra issue ..maxis only can solve if modem or router issue right ?


Momo33
post Apr 5 2022, 01:29 PM

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QUOTE(william1976 @ Apr 1 2022, 03:54 PM)
Hi guys,
Unifi got any free upgrade lately?
My speed suddenly upgraded from 300Mbps to 500Mbps
*
after reading this today April 5 , i did a speed test and
notice my speed too increase from 100 to 300 .

i dont notice any difference in speed when surfing and download from 100 mbps. nod.gif



tng55
post Apr 5 2022, 01:32 PM

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QUOTE(sgpdsmss @ Apr 5 2022, 01:02 PM)
why jump ship to unifi?
infra is from tm ..they can fixed it by tm contractor..
maxis need to consult tm if infra issue ..maxis only can solve if modem or router issue right ?
*
yes correct that very slow fix haha
my area is TM infra so i stay Unifi

if maxis infra i can take maxis fibre haha

lucky my area is TM Infra so i happy Unifi

if my area maxis infra i will disappointed due torrent most night speed throttling i think most 7pm to 2am will throttling torrent

that why i still prefer TM biggrin.gif

but unifi torrent always speed full i don't have problem
tng55
post Apr 5 2022, 01:37 PM

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QUOTE(Momo33 @ Apr 5 2022, 01:29 PM)
after reading this today  April 5 ,  i  did a speed test  and
notice  my speed  too increase  from 100  to 300 .

i dont notice  any difference  in speed  when  surfing and download  from 100 mbps.  nod.gif
*
i am 100mbps i got 300mbps its trial seen i got notice difference speed 300mbps
after trial expired i will be 100mbps no problem

i wont upgrade 300mbps

i am sure tm will offering 800mbps good price RM179 below i will upgrade

if i upgrade 300mbps if suddenly tm offering 800mbps for trick good price RM179 below i can't due need contract finish then must be trick

someone 300mbps offering RM159 bad he contract finished then make trick he got RM129 for 300mbps that

mine contract finished so i hope 800mbps good offering

i am not sure when offering tm 800mbps

so need wait few month maybe 6month or don't know
sgpdsmss
post Apr 5 2022, 01:54 PM

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QUOTE(Momo33 @ Apr 5 2022, 01:29 PM)
after reading this today  April 5 ,  i  did a speed test  and
notice  my speed  too increase  from 100  to 300 .

i dont notice  any difference  in speed  when  surfing and download  from 100 mbps.  nod.gif
*
any buffering during night time from 10pm daily?

QUOTE(tng55 @ Apr 5 2022, 01:32 PM)
yes correct that very slow fix haha
my area is TM infra so i stay Unifi

if maxis infra i can take maxis fibre haha

lucky my area is TM Infra so i happy Unifi

if my area maxis infra i will disappointed due torrent most night speed throttling i think most 7pm to 2am will throttling torrent

that why i still prefer TM  biggrin.gif

but unifi torrent always speed full i don't have problem
*
initial u use maxis fiber even on unifi infra ?
now only switch to unifi ?
Momo33
post Apr 5 2022, 01:58 PM

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QUOTE(sgpdsmss @ Apr 5 2022, 02:54 PM)
any buffering during night time from 10pm daily?
initial u use maxis fiber even on unifi infra ?
now only switch to unifi ?
nite time mostly on netflix ...dont see any difference/ change.



papyrous
post Apr 5 2022, 02:13 PM

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Read about this for thailand. https://fiber.3bb.co.th/en/ช่วยเà...667c766835ba41f

they call it DDNS, but really it’s to assign you some ports that makes you accessible behind CGNAT.
andrekua2
post Apr 5 2022, 02:31 PM

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QUOTE(sgpdsmss @ Apr 5 2022, 01:02 PM)
why jump ship to unifi?
infra is from tm ..they can fixed it by tm contractor..
maxis need to consult tm if infra issue ..maxis only can solve if modem or router issue right ?
*
Apa lagi... harga...

Previously using because using my sister name with oku card... 10mbps 168-50%...

Then gobind came and everything flipped. No more oku discount, previously on 30mbps, maxis said no offer. My cousin using unifi only pay 159 for 500mbps.
sHawTY
post Apr 5 2022, 02:44 PM

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QUOTE(PJng @ Apr 2 2022, 02:16 PM)
No yet
Claim lar. I always get RM20 off my bill when there are enough rewards points
YoungMan
post Apr 5 2022, 03:19 PM

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QUOTE(Lurker @ Apr 5 2022, 10:59 AM)
Thanks for confirming

I hv made the report once, and the technician came over (only parents around) and pointed it's the DECT phone issue, due to the display faded much. Report close.

Seems like I would need to report again.
*
It is advisable for you to have a working phone set for troubleshooting purpose. If the deck phone already like that, I suggest you get a unit of normal corded telephone and plug in, so that when they come they can have a working phone to test the line. Unless, you are hoping they will replace the telephone set for you.

QUOTE(jhleo1 @ Apr 5 2022, 12:44 PM)
Heard many complaint about Maxis fibre but still many dont listen and want to jump over to Maxis. After jumped, complaint start. What's point.  biggrin.gif
*
Some of the complain is due to hard cap impose by TM to other provider. Imagine this, you subscribe Unifi 100mbps can get speed test result of 105mbps, but for Maxis on TM infra you can only get 90 to 99mbps.
So TM can syok sendiri by capping their line a bit higher and cap their competitor line at the exact speed, in the end customer think the other providers line is slow. This is a fact that stonch TM supporter will never believe, but me as a digi subscriber on TM infra saw this with my own eye.

This post has been edited by YoungMan: Apr 5 2022, 03:20 PM
andrekua2
post Apr 5 2022, 07:30 PM

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QUOTE(YoungMan @ Apr 5 2022, 03:19 PM)
It is advisable for you to have a working phone set for troubleshooting purpose. If the deck phone already like that, I suggest you get a unit of normal corded telephone and plug in, so that when they come they can have a working phone to test the line. Unless, you are hoping they will replace the telephone set for you.
Some of the complain is due to hard cap impose by TM to other provider. Imagine this, you subscribe Unifi 100mbps can get speed test result of 105mbps, but for Maxis on TM infra you can only get 90 to 99mbps.
So TM can syok sendiri by capping their line a bit higher and cap their competitor line at the exact speed, in the end customer think the other providers line is slow. This is a fact that stonch TM supporter will never believe, but me as a digi subscriber on TM infra saw this with my own eye.
*
I think there are issues unrelated to hard capping as well. The fact that maxis throttle torrent between 8pm to 2am is a fact. The fact that speed is faster on weekend than weekday is also true.

Honestly there are ups and downs with every telco. I'm more interested that Unifi did provide free or discounted speed upgrade. My cousin never even tried mnp but still received discounted 500mbps.
jackdon
post Apr 5 2022, 07:39 PM

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My internet is down.
Replace router same problem.
POWER / LAN / OPTICAL and POTS light on.

Previously the POTS is not on.
Now I cannot get connect online, Telephone call is OK.

Any suggestion. Will have to make a call to TM for support.

Thanks.
YoungMan
post Apr 5 2022, 08:19 PM

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QUOTE(andrekua2 @ Apr 5 2022, 08:30 PM)
I think there are issues unrelated to hard capping as well. The fact that maxis throttle torrent between 8pm to 2am is a fact. The fact that speed is faster on weekend than weekday is also true.

Honestly there are ups and downs with every telco. I'm more interested that Unifi did provide free or discounted speed upgrade. My cousin never even tried  mnp but still received discounted 500mbps.
*
Those discound can be very luck-based. The only time I got free upgrade was during Unifi turbo. And there are also people here who got rejected when they go and request for upgrade to #staywithunifi at Tmpoint. Not to mention the 101 pricing mechanism that make it unfair for subscribers. You can be subscribe to 100mbps and pay RM129, and nex thing someone paying the same price for 300mbps or 500mbps.

tng55
post Apr 5 2022, 10:20 PM

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QUOTE(sgpdsmss @ Apr 5 2022, 01:54 PM)
any buffering during night time from 10pm daily?
initial u use maxis fiber even on unifi infra ?
now only switch to unifi ?
*
i never use maxis fibre
i know many people usie maxis fibre with tm infra and very bad haha
i never switch
old days was streamyx so may 2019 streamyx to upgrade unifi 100mbps
tng55
post Apr 5 2022, 10:22 PM

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QUOTE(andrekua2 @ Apr 5 2022, 02:31 PM)
Apa lagi... harga...

Previously using because using my sister name with oku card... 10mbps 168-50%...

Then gobind came and everything flipped. No more oku discount, previously on 30mbps, maxis said no offer. My cousin using unifi only pay 159 for 500mbps.
*
yah oku no more discount very bad
SUSpetpenyubobo
post Apr 5 2022, 11:33 PM

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QUOTE(tng55 @ Apr 5 2022, 11:26 AM)
haha i hate maxis fibre i know many people complaint and torrent most night speed throttling i think most 7pm to 2am will throttling torrent

but unifi torrent always speed full i don't have problem

i will not change other isp i will stay unifi i hope tm will offering 800m i waiting
*
Can confirm Maxis Fibre do not throttle torrents at night. In fact it is less intrusive than Unifi.

QUOTE(jhleo1 @ Apr 5 2022, 11:44 AM)
Heard many complaint about Maxis fibre but still many dont listen and want to jump over to Maxis. After jumped, complaint start. What's point.  biggrin.gif
*
Maxis international circuit is much better than Unifi. Their international bandwidth is managed by NTT and Sparkle SEABONE which are way more professional than TM.

QUOTE(tng55 @ Apr 5 2022, 11:56 AM)
yah i know

maxis fibre if BTU LOS Light without internet then fibre problem they call maxis then seen technical no come everday call look like few days no internet and someone told 2weeks no internet look maxis lazy to come technical maxis + tm look cannot complaint TM haha

i first time installed unifi may 2019 after installed tm technical left then next day suddenly LOS Light i tell TM they had early come technical my house to fix fibre cable he told me cable loss so he doing splicing then now no more problem

look like less then 24h look i happy unifi and very fast come tm technical
*
There's SLA between TM Wholesale and other ISPs. If caught playing cheat, applying monopolistic practices or delaying repair/downtime by other ISPs TM will get sued by the ISP who leases their last mile from them.
So no such thing as Maxis /Celcom/DiGi repairs need longer wait times. They all have SLA agreement with TM Wholesale to rectify any issues linked to TM last mile network.

QUOTE(andrekua2 @ Apr 5 2022, 07:30 PM)
I think there are issues unrelated to hard capping as well. The fact that maxis throttle torrent between 8pm to 2am is a fact. The fact that speed is faster on weekend than weekday is also true.

Honestly there are ups and downs with every telco. I'm more interested that Unifi did provide free or discounted speed upgrade. My cousin never even tried  mnp but still received discounted 500mbps.
*
Not that I know of. No torrent throttling so far even at peak hours at night 8pm-1am. Can still achieve 90% speed to Europe servers with 90Mbps+ to London/New York/Sweden speedtest servers at peak hours at night.Very stable.
tng55
post Apr 6 2022, 12:15 AM

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QUOTE(petpenyubobo @ Apr 5 2022, 11:33 PM)
Can confirm Maxis Fibre do not throttle torrents at night. In fact it is less intrusive than Unifi.
Maxis international circuit is much better than Unifi. Their international bandwidth is managed by NTT and Sparkle SEABONE which are way more professional than TM.
There's SLA between TM Wholesale and other ISPs. If caught playing cheat, applying monopolistic practices or delaying repair/downtime by other ISPs TM will get sued by the ISP who leases their last mile from them.
So no such thing as Maxis /Celcom/DiGi repairs need longer wait times. They all have SLA agreement with TM Wholesale to rectify any issues linked to TM last mile network.
Not that I know of. No torrent throttling so far even at peak hours at night 8pm-1am. Can still achieve 90% speed to Europe servers with 90Mbps+ to London/New York/Sweden speedtest servers at peak hours at night.Very stable.
*
are you sure maxis fibre No torrent throttling ??
someone already told 8pm to 2am torrent throttling

maybe you maxis fibre you area is maxis infra i think so not tm infra right
SUSpetpenyubobo
post Apr 6 2022, 12:33 AM

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QUOTE(tng55 @ Apr 6 2022, 12:15 AM)
are you sure maxis fibre No torrent throttling ??
someone already told 8pm to 2am torrent throttling

maybe you maxis fibre you area is maxis infra i think so not tm infra right
*
Nowadays you go Shopee to find IPTV packages lots of sellers will warn and discourage you from subscribing if you're using Unifi. Reason is because Unifi international connectivity to this region IPTV servers even to SG and Thailand is very lousy. They suspect TM also is secretly doing bandwidth throttling to their customers line.

That is how bad Unifi is and the complaints about slowdowns accessing Telegram at peak hours at night and Reddit all are true.

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