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Unifi Official TM UniFi High Speed Broadband Thread V40, READ 1ST PAGE FOR RELEVANT WIFI INFO

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MyProLife
post Sep 6 2022, 04:41 PM

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QUOTE(Xefron @ Sep 6 2022, 04:00 PM)
user posted image
*
getting more confused with their latest offerings

no broadband only offer anymore?

also ultimate pak now with 3 versions...

SE version bundle with quad play version = 5 apps (LGP for 6 months only)
49.90 = 6 apps (with LGP)
59.90 = 8 apps (with LGP, viu, iqiyi)
all comes with hotstar, bbc, spotv and bein app, other apps are optional
ideaplus
post Sep 6 2022, 05:03 PM

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QUOTE(MyProLife @ Sep 6 2022, 04:41 PM)
getting more confused with their latest offerings

no broadband only offer anymore?

also ultimate pak now with 3 versions...

SE version bundle with quad play version = 5 apps (LGP for 6 months only)
49.90 = 6 apps (with LGP)
59.90 = 8 apps (with LGP, viu, iqiyi)
all comes with hotstar, bbc, spotv and bein app, other apps are optional
*
How come their front desk or customer service can remember all packages and offer anything accordingly?
issac99289928
post Sep 6 2022, 05:08 PM

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any broadband packages less than 100 mbps should be banned for fibre internet. minimum packages of our neighbouring countries start with 500 mbps. TM won't entertain anyone of you here because it is a monopoly . you should comment on the Minister's facebook if you want a fair price. ask the minister to ban any packages less than 100 mbps . the more commentators the merrier

https://www.facebook.com/AnnuarMusa
Oltromen Ripot
post Sep 6 2022, 05:36 PM

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QUOTE(Xefron @ Sep 6 2022, 04:00 PM)
user posted image
*
Stupid TM offering only bundling for higher speed plan.

I hate this tactic.
500Mbps/100Mbps RM249 includes discount -RM60 for the bundled tv pack.
So even if I unsubscribe (thinking I can save RM60), it will end up same price RM249 after removing tv pack. And that, if TM even allow it to be unsubscribed.

"Triple-play" service my ass. It's just another tactic to say we can't subscribe only internet without paying hefty charges.

This post has been edited by Oltromen Ripot: Sep 6 2022, 05:37 PM
Xefron
post Sep 6 2022, 05:43 PM

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QUOTE(Oltromen Ripot @ Sep 6 2022, 05:36 PM)
Stupid TM offering only bundling for higher speed plan.

I hate this tactic.
500Mbps/100Mbps RM249 includes discount -RM60 for the bundled tv pack.
So even if I unsubscribe (thinking I can save RM60), it will end up same price RM249 after removing tv pack. And that, if TM even allow it to be unsubscribed.

"Triple-play" service my ass. It's just another tactic to say we can't subscribe only internet without paying hefty charges.
*
This pamphlet doesn't cover naked only plan

100Mbps-RM 129
300Mbps-RM 159
500Mbps-RM 209
800Mbps-RM 279

YoungMan
post Sep 6 2022, 08:11 PM

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QUOTE(MyProLife @ Sep 6 2022, 05:41 PM)
getting more confused with their latest offerings

no broadband only offer anymore?

also ultimate pak now with 3 versions...

SE version bundle with quad play version = 5 apps (LGP for 6 months only)
49.90 = 6 apps (with LGP)
59.90 = 8 apps (with LGP, viu, iqiyi)
all comes with hotstar, bbc, spotv and bein app, other apps are optional
*
IIRC broadband only offer can only get in Tmpoint for Staywithunifi.

QUOTE(ideaplus @ Sep 6 2022, 06:03 PM)
How come their front desk or customer service can remember all packages and offer anything accordingly?
*
Definitely can, it's still lesser than food menue inside a kopitiam. You just tell what you want, when they agree to offer you they just go through their system and key in accordingly.

QUOTE(issac99289928 @ Sep 6 2022, 06:08 PM)
any broadband packages less than 100 mbps should be banned for fibre internet. minimum packages of our neighbouring countries start with 500 mbps. TM won't entertain anyone of you here because it is a monopoly . you should comment on the Minister's facebook if you want a fair price. ask the minister to ban any packages less than 100 mbps . the more commentators the merrier

https://www.facebook.com/AnnuarMusa
*
It's not about higher speed only, but also congestion issue. What if TM offer the whole malaysia 1gbps, but every night congested and slow speed? will people be happy? Right now they don't even offer symmetrical speed.
MyProLife
post Sep 6 2022, 10:15 PM

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QUOTE(Xefron @ Sep 6 2022, 05:43 PM)
This pamphlet doesn't cover naked only plan

100Mbps-RM 129
300Mbps-RM 159
500Mbps-RM 209
800Mbps-RM 279
*
user posted image

Okay i found from fb group

For broadband only, new customers
westlife
post Sep 6 2022, 10:55 PM

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user posted image
westlife
post Sep 6 2022, 11:00 PM

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QUOTE(Oltromen Ripot @ Sep 6 2022, 05:36 PM)
Stupid TM offering only bundling for higher speed plan.

I hate this tactic.
500Mbps/100Mbps RM249 includes discount -RM60 for the bundled tv pack.
So even if I unsubscribe (thinking I can save RM60), it will end up same price RM249 after removing tv pack. And that, if TM even allow it to be unsubscribed.

"Triple-play" service my ass. It's just another tactic to say we can't subscribe only internet without paying hefty charges.
*
just get the SWU 2.0 300Mbps deal if u have no more contract for ur unifi.
work out to be rm102.56 nett (included SST) per month for 300Mbps for the first 2 years.

After that will be rm129 (before SST) per month for 300Mbps which is still 'reasonable' price to pay for the speed comparing to any current offer.

300Mbps speed is not exactly great but more than sufficient for any household... tongue.gif


This post has been edited by westlife: Sep 6 2022, 11:01 PM
PJng
post Sep 7 2022, 12:03 AM

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QUOTE(westlife @ Sep 6 2022, 10:55 PM)
user posted image
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Why you need keep speed test?
victor1987
post Sep 7 2022, 02:28 AM

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anyone experiencing unifi outage also?
WIS9000
post Sep 7 2022, 02:34 AM

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QUOTE(victor1987 @ Sep 7 2022, 02:28 AM)
anyone experiencing unifi outage also?
*
Me, since 1.30am. Thought I was the only one. Haha.
victor1987
post Sep 7 2022, 02:39 AM

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QUOTE(WIS9000 @ Sep 7 2022, 02:34 AM)
Me, since 1.30am. Thought I was the only one. Haha.
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Just got to know their CS at 100 doesn't operate 24/7. Their Maya chat queue is over 100 in line....

Puchong area?
Adep
post Sep 7 2022, 02:42 AM

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Puchong kinrara area here , seems unifi is down

edit: service back online around 3am

This post has been edited by Adep: Sep 7 2022, 02:59 AM
WIS9000
post Sep 7 2022, 02:53 AM

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QUOTE(victor1987 @ Sep 7 2022, 02:39 AM)
Just got to know their CS at 100 doesn't operate 24/7. Their Maya chat queue is over 100 in line....

Puchong area?
*
Seri Kembangan. I tried their self help / troubleshooter and it detects service outage but i quit at the part where it wants me to agree to paying rm53 for on-site support before report can be submitted. Will call 100 in the morning I guess.
victor1987
post Sep 7 2022, 03:46 AM

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QUOTE(WIS9000 @ Sep 7 2022, 02:53 AM)
Seri Kembangan. I tried their self help / troubleshooter and it detects service outage but i quit at the part where it wants me to agree to paying rm53 for on-site support before report can be submitted. Will call 100 in the morning I guess.
*
Service restored after 2 hours. They had to reset my port. According to the CS, it was due to a "upgrade" that causes the outage. No notifications to customer because "last minute" something 🙄.

According to another CS, they will call you prior to coming to your place for the "on-site" investigation, so they aren't supposed to charge you without notice, AKA, need to schedule with you first, so can reject them when they wanna schedule, so no charge.
steelv
post Sep 7 2022, 05:00 AM

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QUOTE(westlife @ Sep 6 2022, 10:55 PM)
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Keep posting speed test for ?
akhito
post Sep 7 2022, 09:14 AM

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QUOTE(MyProLife @ Sep 6 2022, 10:15 PM)
user posted image

Okay i found from fb group

For broadband only, new customers
*
If swu 300mbps can get 129
then more reasonable 100mbps 109 and 50mbps 89
#weneedgobindback

This post has been edited by akhito: Sep 7 2022, 09:14 AM
aniq8676
post Sep 7 2022, 10:14 AM

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QUOTE(issac99289928 @ Sep 7 2022, 09:55 AM)
any broadband packages less than 100 mbps should be banned for fibre internet. minimum packages of our neighbouring countries start with 500 mbps.  ask the minister to ban any packages less than 100 mbps . you all get the cheaper packages .the more commentators the merrier

https://www.facebook.com/AnnuarMusa
*
How many times do you want to spam the same thing?
Aspick
post Sep 7 2022, 10:17 AM

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QUOTE(westlife @ Sep 6 2022, 11:00 PM)
just get the SWU 2.0 300Mbps deal if u have no more contract for ur unifi.
work out to be rm102.56 nett (included SST) per month for 300Mbps for the first 2 years.

After that will be rm129 (before SST) per month for 300Mbps which is still 'reasonable' price to pay for the speed comparing to any current offer.
*
How you get rm102.56 nett per month for 300Mbps for SWU 2.0?

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