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 Unifi Connection Issue to International Server, Occured usually at night 9-11pm

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bdkbaik
post Jun 15 2021, 09:36 PM

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QUOTE(hostingmalaya @ Jun 15 2021, 08:04 PM)
very simple. just try 'aduan.skmm.gov.my'.

Even SKMM portal have packet loss. Try around 9.30pm

Edit : Nah, even try now got packet loss. Hahahahaha.

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Yeah, just try, got 33% packet loss
go626201
post Jun 15 2021, 11:14 PM

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Hi guys,i had changed my smokeping nat reverse proxy to Cloudflare.
So the link had permanently change to
http://smokeping.mywebping.com/smokeping/
Sorry for the past few hours of interruption.
Anyone can now use the link to report to unifi or something else without changing link.

BenYeeHua
post Jun 15 2021, 11:44 PM

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QUOTE(heLL_bOy @ Jun 15 2021, 06:13 PM)
is not about the explanation that we should teach them how the thing is done. As ISP they should know what should be done and they rather ignore the issue that persist and act nothing happen and push the blame to customer either your router problem or PC/device problem.
i don't see Akamai / Alicloud / Tencent  hosted in TM got issue but only our unifi user having becos of SLA of this hosting company are priority.
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7 years ago, when UniFi 10M just showing up, Streamyx throttling Google ISP server Malaysia to 480kbps, including Google Search, as shown in the Task Manager.

How I know it?
Around that time, when IPv6 showing up, I got full speed for using IPv6, then after sometimes, going back to 480kbps, then I know, ya, TM throttling and just lucky that IPv6 don't got QoS system when it is enabled for the first time. sweat.gif

So ya, they saying about after going out Malaysia then it is not their issues, but they can't explain about this throttle happen 7 years ago. laugh.gif


This also helps me to learn that, YouTube assign which server to you, also other video streaming platform.
(7 years ago, a triple reload on YouTube will assigned TM peer server to you and solved this issues, but DNS still give you Google MY ISP server instead of TM peer server, which means you take 2-3 second to open a Google search...)

This post has been edited by BenYeeHua: Jun 15 2021, 11:47 PM
G-17
post Jun 16 2021, 11:12 PM

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Saw this in the Official TM UniFi thread;
https://forum.lowyat.net/topic/5081177/+3240#

This rep very honest. Actually admit it's slow at night. Sure next day kena fired by TM.
Say June 30th. Dunno true or not. Probably cerita dongeng.

This post has been edited by G-17: Jun 16 2021, 11:18 PM
TShostingmalaya
post Jun 16 2021, 11:59 PM

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QUOTE(G-17 @ Jun 16 2021, 11:12 PM)
Saw this in the Official TM UniFi thread;
https://forum.lowyat.net/topic/5081177/+3240#

This rep very honest. Actually admit it's slow at night. Sure next day kena fired by TM.
Say June 30th. Dunno true or not. Probably cerita dongeng.
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Before this got someone from TM said about 26/6 got some link implemented in this thread. But his reply usually very short. If im not mistaken the username something like 'Man'. I saw his profile in Google/Blog Profile before seems yes hes working in TM.
AjkR06
post Jun 17 2021, 03:33 PM

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Finally the group moderator admit that they are in the midst of rectifying the problem…

Attached Image
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This post has been edited by AjkR06: Jun 17 2021, 03:34 PM
TShostingmalaya
post Jun 17 2021, 04:42 PM

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QUOTE(AjkR06 @ Jun 17 2021, 03:33 PM)
Finally the group moderator admit that they are in the midst of rectifying the problem…

Attached Image
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Which group ?
Btw yes I saw almost the same screenshot from Unifi Chat also from someone inside this Forum.
So I assume their workers are now aware of this issue now.

Btw I hope those upgrades = permanent. I lazy to post this for awareness for next time already. lol.

This post has been edited by hostingmalaya: Jun 17 2021, 04:43 PM
thomas_dotcom
post Jun 17 2021, 04:44 PM

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Now i understand the issue. Although i know nuts with the technical term. But i just changed to TP-Link TX73.... but still same problem sleep.gif'.... and yes... especially at night, intermittent hang during online gaming...
RallyNight
post Jun 17 2021, 05:06 PM

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QUOTE(thomas_dotcom @ Jun 17 2021, 05:44 PM)
Now i understand the issue. Although i know nuts with the technical term. But i just changed to TP-Link TX73.... but still same problem sleep.gif'.... and yes... especially at night, intermittent hang during online gaming...
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So much better than stock.
Before i switch, contaant unplayable ping like dc ping.
Seitched still get decent ping but spike no matter what.

evilhomura89
post Jun 17 2021, 06:10 PM

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QUOTE(hostingmalaya @ Jun 17 2021, 04:42 PM)
Which group ?
Btw yes I saw almost the same screenshot from Unifi Chat also from someone inside this Forum.
So I assume their workers are now aware of this issue now.

Btw I hope those upgrades = permanent. I lazy to post this for awareness for next time already. lol.
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Sorry, noob question here - What kind of upgrade are we expecting from their end? New peering agreement? New infrastructure? Upgraded bandwidth?
Hopefully some network specialist can shine some light here, thanks!
masamura
post Jun 17 2021, 08:56 PM

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This really happens... this morning I tried speedtest and ping, I get like 6-7ms to TIME. Now, I'm getting like 70-98ms. What's happening?
Sam Leong
post Jun 17 2021, 09:19 PM

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QUOTE(masamura @ Jun 17 2021, 08:56 PM)
This really happens... this morning I tried speedtest and ping, I get like 6-7ms to TIME. Now, I'm getting like 70-98ms. What's happening?
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same here from TIME - TM

user posted image

happen everyday
i think becuz route over Myix and Myix overload thats why
afif92
post Jun 17 2021, 09:37 PM

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QUOTE(hostingmalaya @ Jun 17 2021, 04:42 PM)
Which group ?
Btw yes I saw almost the same screenshot from Unifi Chat also from someone inside this Forum.
So I assume their workers are now aware of this issue now.

Btw I hope those upgrades = permanent. I lazy to post this for awareness for next time already. lol.
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The group that you have been banned
aniq8676
post Jun 17 2021, 09:43 PM

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QUOTE(afif92 @ Jun 17 2021, 09:37 PM)
The group that you have been banned
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Admins (TM Staff) of TM UNIFI MEMBERS can't accept the fact that their services are bad
heLL_bOy
post Jun 17 2021, 09:50 PM

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QUOTE(evilhomura89 @ Jun 17 2021, 06:10 PM)
Sorry, noob question here - What kind of upgrade are we expecting from their end? New peering agreement? New infrastructure? Upgraded bandwidth?
Hopefully some network specialist can shine some light here, thanks!
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high possibility that they are adding up new IP-transit
rioven
post Jun 18 2021, 03:39 AM

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According from The Edge Markets, the traffic over MyIX also rise during MCO
MyIX records over 1 Tbps Internet traffic in June 2021

p/s: wish more peering and bandwidth to/from MyIX and JBIX
heLL_bOy
post Jun 19 2021, 02:48 AM

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QUOTE(rioven @ Jun 18 2021, 03:39 AM)
According from The Edge Markets, the traffic over MyIX also rise during MCO
MyIX records over 1 Tbps Internet traffic in June 2021

p/s: wish more peering and bandwidth to/from MyIX and JBIX
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since most msia ISP not so keen over to MYIX....i think direct peering to the provider is better option then via MYIX and JBIX imho.


go626201
post Jun 19 2021, 01:11 PM

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QUOTE(heLL_bOy @ Jun 19 2021, 02:48 AM)
since most msia ISP not so keen over to MYIX....i think direct peering to the provider is better option then via MYIX and JBIX imho.
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But most malaysia server is connected via MYIX to connect with MY ISP,so actually more peering bandwidth between TM and MYIX is also better,because seems like that bandwidth is not enough for Unifi now.
And for JBIX,more CDN service is also setup on JBIX,so maybe future can get more redundancy connection between multiple location.
heLL_bOy
post Jun 19 2021, 06:10 PM

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QUOTE(go626201 @ Jun 19 2021, 01:11 PM)
But most malaysia server is connected via MYIX to connect with MY ISP,so actually more peering bandwidth between TM and MYIX is also better,because seems like that bandwidth is not enough for Unifi now.
And for JBIX,more CDN service is also setup on JBIX,so maybe future can get more redundancy connection between multiple location.
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you can see most of the malaysia hosting/provider has less 10Gbps bandwidth to MYIX expect that few provider who have more then 30Gbps it would made the traffic unbalance in overall.

JBIX is a good location, since most content provider also relay their bandwidth from SG and the ping in between are only 2ms-3ms latency which is far better then MYIX which the latency 8ms-10ms.

but still JBIX also have no MY ISP to joining them like TM,TIME,MAXIS... is also another issue.


This post has been edited by heLL_bOy: Jun 19 2021, 06:14 PM
iCare
post Jun 19 2021, 08:46 PM

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Tak kisah la JBIexchange ke MYIexchange ke yang penting packet loss tak ada dan latency ~20 ms ke bawah. TIME boleh buat, apa hal pula pembolot internet negara Malaysia ni tak boleh pula kan? Tetapi sebagus2nya banyakkan lagi la CDN tempatan. Tak payah nak harapkan negara lain jadi host

Untuk adik-adik yang baru nak berkecimpung dalam online games yang baca isu ni, sekarang baru tahu, bagi la 1 Juta Gbps kelajuan pun , kalau packet loss bertubi2 dengan routing hampeh ke server sampai latency tinggi tak guna juga. Pasal tu Malaysian Competitive Gaming selalu ke laut. Inilah salah satu sebabnya. smile.gif

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