Nice.. u send it to sc? How long does it takes to replace ?

this is why you buy lenovo.

next time buy Lenovo laptop especially their thinkpad series, if want gaming just buy another desktop.

If still want gaming in laptop, buy thinkpad 15P/15g.

Dunno if relevant but I had a Acer helios 300 gtx1060 model from 2017 ish.... Each year the mobo will kong. But every year they honour warranty and replace... 3x replace 2017, 2018, 2019.. and i escalate to their higher dept and they have me extra 3 months warranty cuz mine lemon so many time.. cukur i sold it no longer my problem

This post has been edited by ken431256: Mar 8 2021, 07:51 PM

I donno if you are lucky or unlucky. 3 times mobo died.

ikr? I still have that letter where they gave me extension 3 months warranty after "careful consideration with upper management"... Hahaha later i take pic u all see

edit: but I will give them credit where credit is due, they fix quite fast (2-3days) and follow up with me on phone on status and what next steps are... So at least give u all an idea for after sales if buy Acer

This post has been edited by ken431256: Mar 8 2021, 07:54 PM

I wait for them to change. About 1hr so i take lunch with my wife and kid later collect the laptop already

Edit: i believe their main office at sunway geo

This post has been edited by 13th: Mar 8 2021, 07:57 PM

No bro, since they recieved my laptop. No news from their side =(
Trigger has been pulled bro 😭
And 1 time SSD fried. 😂

Be careful when u buy dell laptop , my fren new laptop bluescreen , RMA dell change all hardware from mobo till screen canot find out what problem thn replace NEW model bluescreen again , replace all hardware aso till canot fix bluescreen . 100% is NVME problem , if got option choose SSD instead of nvme . I had 10 PC 8 out of 10 nvme overheat and some cant detect in less thn a yr , the nvme controller is the culprit .

lucky my msi still strong...

only not strong the hinge(2 times broken, claim warranty, after that reduce the torque of the bolt, they assemble to tight...), screen got shifting colour(1-2 pixel wide-vertical) stright line when use more than 2 hour(claim again)...

now only the plastic broken here and there...comestic issue...

Avoid illegear at all cost.

2 years already enter service centre 4 times.

HDD spoilt, battery swollen, motherboard spoilt, Keyboard spoilt, Henge broken.

Motherboard spoilt 4 months repair time. Really wtf

Bought laptop 2 years but 6 months in factory fixing

Dono what chepo battery they using. so many complains their battery always swollen.

Which model?

Please keep us updated TS.
You have saved a lot of potential buyers from having the same fate as you.

The CS reply and actions to resolve your problems were really uncalled for. Not something I'd expect from a 7k laptop.

Youre making worried, 4 months for fixing mobo. i need my PC to work

Definitely, im still waiting for them to reply.

Ikr, 7k+ laptop 5 months usage but most of the time are in sc.

Using level 51.. so far so good.. and not so much complain from buyers..

I have diagnos my fare share of nvme issue. Soeed is faster, but heat is not better. Also given the location of the nvme port are mostly near heat sink or gpu, better use sata ssd, not that the speed is noticeable in real world usage.

nice, so fat i've never heard complains about that. It seems like a well build machine huh

Surprised see this thread appear here usual support is in their mobile computing thread but its locked now.

What happen to the illegear mobile computing thread and why its locked?

too many customers complaints, so fast fast lock up all the bad reviews n hope people couldnt find it

hopefully K/ mod wont nuke my thread

no gundam character in /k so no worries