wooiii dont report first, wait till my case is solved 

since my post kena deleted at notebook section, so let me post here ask for k/ help.

dont nuke my post..

Here's is the one to one replacement i was 'told' by illegear

Haiya, why you go stalk me, what if I work in same industry but from a different company? ahem, of course I keep track of what my competitors are doing lol 

I still think we shouldn't jump to conclusions, simply because we don't know the full story. All this time we hear Mr Gentleman's side of the story only... and he claims he already sent in 4-5 times but Azim said only sent in 3 times (1 of those is for Samsung SSD)?

That's why I ask Mr Gentleman to upload the full conversation history, from there we will know the full story and can make proper judgement

just leave a msg on whatsapp just now, pending for reply for rma process. Will update 

now only wan check n diagnosed whether is hardware problem?
kena /k condemn no check hardware d baru take action, previously 3 times send back do wat shit?
oh ya, format and stress test like all their laptop does 

Nasib baik tak pull a trigger beli Illigear shitty customers service laptop yet.

Dunno if relevant but I had a Acer helios 300 gtx1060 model from 2017 ish.... Each year the mobo will kong. But every year they honour warranty and replace... 3x replace 2017, 2018, 2019.. and i escalate to their higher dept and they have me extra 3 months warranty cuz mine lemon so many time.. cukur i sold it no longer my problem

Got a latest update from Illegear.

9/3/2020, got their text after sending back to them since last week.
10/3/2020, An early reply from Illegear this morning. Was told that they had upgraded 240Hz Screen for me (Previous are 144Hz) and Mobo/GPU replacement.
Will be updating once i receive the laptop, anytime by this week.
Please refer Image below.