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ILLEGEAR LAPTOP, RMA UPDATED (Successful) 10/3 > TBU
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TSGentleman_League
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Mar 3 2021, 04:08 PM
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Getting Started

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QUOTE(teamjoker @ Mar 3 2021, 05:06 PM) Got mine couple months ago. Now reading this also my confidence level goes down lower.... Hope they can solve your problem this time. Don't know why is this so complicated. The support team didn't put in more effort to troubleshoot since the same issue arises so many times. Yup, after they replace my SSD which it fried for the first month of purchasing it. This problem occur since then. hmm
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budaken
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Mar 3 2021, 04:09 PM
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Getting Started

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QUOTE(NB01 @ Mar 3 2021, 04:07 PM) Wah lau..what brand again? Like this you better talk to upper manager level and threaten them with a consumer tribunal lawsuit. why not you go read back all 13 pages.. it's already talked about.
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TSGentleman_League
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Mar 3 2021, 04:10 PM
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Getting Started

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QUOTE(NB01 @ Mar 3 2021, 05:07 PM) Wah lau..what brand again? Like this you better talk to upper manager level and threaten them with a consumer tribunal lawsuit. i wish to show u the conversation, i cant find the thread anymore. Sucubus and Chinti saw it, its at Netebook section.
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amir.asyraf
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Mar 3 2021, 04:11 PM
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nvm
This post has been edited by amir.asyraf: Mar 3 2021, 04:12 PM
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SUSNB01
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Mar 3 2021, 04:18 PM
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Getting Started

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QUOTE(budaken @ Mar 3 2021, 04:09 PM) why not you go read back all 13 pages.. it's already talked about. Erm...adakah lu kesah TLDR.
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incubus_skj
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Mar 3 2021, 04:19 PM
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QUOTE(knazlee @ Mar 3 2021, 03:33 PM) Wah. I was considering to pull the trigger on the onyx v ryzen this few days. Lucky found this thread. Not gonna purchase it then with such shitty customer service their customer service top notch. apa lj also can promise you before you buy once you pay up, that's when your stress test starts. at first ready stock ada, later will tell you got 1000 pending orders so you slow slow wait la. apa upgrade pun boleh, in the end send you stock laptop after you wait for 1-3 months but don't worry this is one of the stress tests they do for their customers free of charge
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Lucas0323
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Mar 3 2021, 04:20 PM
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QUOTE(NB01 @ Mar 3 2021, 04:18 PM) Erm...adakah lu kesah TLDR. Mau suap go 2nd page This post has been edited by Lucas0323: Mar 3 2021, 04:21 PM
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incubus_skj
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Mar 3 2021, 04:21 PM
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QUOTE(Gentleman_League @ Mar 3 2021, 04:10 PM) i wish to show u the conversation, i cant find the thread anymore. Sucubus and Chinti saw it, its at Netebook section. can read your misadventures from the time you bought your laptop until your SSD kong until the GC issue https://forum.lowyat.net/topic/4770178?auth...entleman_Leaguelooks like your mobo might be a lemon. first SSD then GC buying cheap laptop now we know what's the catch liao lor reminding myself to get an ROG next time This post has been edited by incubus_skj: Mar 3 2021, 04:24 PM
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TSGentleman_League
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Mar 3 2021, 04:25 PM
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Getting Started

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QUOTE(incubus_skj @ Mar 3 2021, 05:21 PM) can read your misadventures from the time you bought your laptop until your SSD kong until the GC issue https://forum.lowyat.net/topic/4770178?auth...entleman_Leaguelooks like your mobo might be a lemon. first SSD then GC buying cheap laptop now we know what's the catch liao lor reminding myself to get an ROG next time  OH HEY THANKS! here's a little adventure for u guys to follow my path LOL. From SSD > GC > user problem LOL  Sorry it was 2 weeks after i received my laptop, unfortunately my SSD fried, after 2 months my GC/mobo or whatever it is rosak. till then problem not solved.  This post has been edited by Gentleman_League: Mar 3 2021, 04:31 PM
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anakkk
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Mar 3 2021, 04:33 PM
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wow, just word and excel, pdf need to buy this kind of laptop? gulp
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chinti
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Mar 3 2021, 04:34 PM
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QUOTE(bigmac999 @ Mar 3 2021, 04:00 PM) yeah agreed Dell/Alienware got top notch warranty cover  ^this, dell customer service really geng. if any problems and under warranty they straight send technician to ur house change the parts no questions ask
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TSGentleman_League
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Mar 3 2021, 04:36 PM
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Getting Started

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QUOTE(chinti @ Mar 3 2021, 05:34 PM) ^this, dell customer service really geng. if any problems and under warranty they straight send technician to ur house change the parts no questions ask Agree. no questioned asked and no capslock reply
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chinti
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Mar 3 2021, 04:37 PM
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QUOTE(NB01 @ Mar 3 2021, 04:07 PM) Wah lau..what brand again? Like this you better talk to upper manager level and threaten them with a consumer tribunal lawsuit. illegear la boss, so many pages mentioned bout it d. even tag the boss d but no show
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patienceGNR
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Mar 3 2021, 04:38 PM
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The gpu is dead bro. Send it for warranty claims.
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TSGentleman_League
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Mar 3 2021, 04:44 PM
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Getting Started

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QUOTE(patienceGNR @ Mar 3 2021, 05:38 PM) The gpu is dead bro. Send it for warranty claims. if it was so easy to be claimed ,they already did it for me. I was told that my driver was not download properly, which they instructed me. If these shits are not happening at the first place, why would i download the driver again?    so u can see they are blaming me the problem , which i dont no how to install the driver at the first place. This post has been edited by Gentleman_League: Mar 3 2021, 04:44 PM
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chinti
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Mar 3 2021, 04:45 PM
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QUOTE(blek @ Mar 3 2021, 03:33 PM) 13pages but still no sign of Prince J Is this how ppl do business? how he close the thread in notebook section after tons of complains already show u how much he care d
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ZeaXG
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Mar 3 2021, 04:47 PM
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Any computer expert knows if MSI laptops are worth the money? Their customer service OK mou?
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androidfans
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Mar 3 2021, 04:50 PM
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Getting Started

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if i am the laptop owner, i will just ask tribunal help me take back all my money spend on the it ,ask the shop take back the faulty unit , how many times need to send in to warranty oh, never ending story
=(
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chinti
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Mar 3 2021, 04:51 PM
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QUOTE(ZeaXG @ Mar 3 2021, 04:47 PM) Any computer expert knows if MSI laptops are worth the money? Their customer service OK mou? im not expert but i used MSI gaming laptop b4 i bought Illegear last time the MSI laptop still going strong other than outdated GPU meanwhile my Illegear mati n repaired d lol customer service is ok, the service centre last time was at lowyat top floor not sure still same or not hopes tht answer ur question
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TSGentleman_League
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Mar 3 2021, 04:52 PM
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Getting Started

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QUOTE(androidfans @ Mar 3 2021, 05:50 PM) if i am the laptop owner, i will just ask tribunal help me take back all my money spend on the it ,ask the shop take back the faulty unit , how many times need to send in to warranty oh, never ending story =( never ending brother, ask for refund cannot, ask for GPU claimed end up today i found out that they never replace for me after k/ debunk the issue of replacing GPU.
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