QUOTE(ykaism @ Apr 26 2022, 10:57 AM)
Icic, thank you for your clarification. Then can I advise him to always utilize the 2nd medical card first and reimburse the 5k from the 1st medical card provider later on? Will there be any risk that can't reimburse back the amount? Time and effort should be fine.
The annual limit for 1st card is only RM50k while RM120k for 2nd card. He is 60+ years old and both the cards are stand-alone.
Yes. You can do that.
I'm not 100% familiar with processes in general. I'm more aware of how things work.
The likely situation would be the remaining 5k need to submit to 1st company with proof that you pay for the 5k yourself. You probably have some documents to submit, to them. The 2nd card likely is the card you will "check in" to the hospital and request GL from la.
But if and when really masuk hospital, the carer must ensure all documents available. I'm not sure if your agent still actively serving, if no just abit slower. Because you may miss out certain docs required by 1st company. The 2nd company should also provide document on what they cover what they dont cover which is the 5k. Last time saw this with another claim of a family member. Roughly only ya. I am really not claims process expert. The 5k obviously claim after discharge.
Hopefully the claims submission will get easier moving forward with tech available.
As long as genuine claim, insurance company will pay geh.
Let me guess. 1st card pru, 2nd card HLA?
This post has been edited by adele123: Apr 26 2022, 11:11 AM