From past messages in this thread it seems to be 630

For past few days, my house router RG21 has been rebooting itself frequently making the services unstable. Sometimes even less 5 mins reboot.
My dad called customer service yesterday they say the technical team is doing it.
Anyone else experience it?

Yes, the VLAN ID for Internet is 630

currently im on unifi 300 mbps + sooka.. looking at astro 500 + sport, almost the same monthly.. should i jump to astro?

sooka apps is S big time, always crash and need to reinstall.. im using on tv panasonic..

Astro broadband only 500mbps?

There is 100, 500, and 800Mbps

The price seems attractive, but is it only for certain period of time?

Hi anyone using astro fibre, got issue on connect vpn to singapore server ?

I'm new to the astro broadband. Currently running my old tenda mw3 router because of mesh.

I know about the 630 vlan id. What about the 817 iptv vlan id? What is that for? Do I lose anything if I don't connect my decoder to my ethernet?

Astro broadband good or not? Thinking to get one for my apartment

don't jump astro due unstable you get trouble about astro RG21 has been rebooting itself frequently its very bad sometime unstable its bad
batter stay unifi
sooka apps why big time always crash due you tv panasonic unable handle
get android box branded will chance stable sooka apps dont be worry

This post has been edited by tng55: Mar 13 2025, 11:18 AM

On the other hand there is no landline connection,there are also issues on private and public IPs, I almost jumped over ,thank god i made a good decision to stay with unifi. Internet is now controlled by google we dont get to read real true comments mostly are removed by google Gone are the days we can get firsthand true comments by users.RM90 for 500mbps ssounds tempting but its better to top up RM30 and settle for uni or maxis

This post has been edited by smileguy: Mar 13 2025, 03:04 PM

Yes. The prices you see on Astro website is the already-discounted price which lasts for 24 months.
From the 25th month onwards, it will revert back to the original price. Before that happen, it is expected that Astro would get in touch with you with new promo/rebate along with a fresh 24 months contract.
Astro Fibre does not have Multicast IPTV or VoIP home phone service.
VLAN 817 is for TR069 purposes. It is primarily for remote management, not for actual internet access.
It is to allow the ISP (Astro Fibre) to provide remote support for your WiFi router, such as configure settings, check status, or remote software update.
Since you're using a third party router, then you can ignore the VLAN 817.
If your RG21 router experience frequent rebooting without reason, then the problem is the WiFi router itself, not necessarily their Internet service.
The WiFi router might needs a replacement due to faulty unit.
Have you contact customer service for assistance?
I remember few years ago, they used to mention that VPN may not work well. But today I'm not sure whether that statement still applies.
But alternatively, Astro Fibre do offer Public IP service for additional RM5/month. You can subscribe this by contacting customer service.
Any actual Astro Fibre users here? Can share the experience?

Noted, i guess it's worth it 😉

Does anyone have experience transferring from UniFi to Astro Fiber with different account holders?

UniFi: My sister's name
Astro account: My name

Now we intend to apply Astro Fiber and I assume it will be a transfer since it is in the same address? Or how will it work?


Add on: Coincidentally, someone from Astro Fiber called me and confirmed it works even different owners' name.

This post has been edited by fruitie: Apr 16 2025, 05:21 PM

can tell what steps need to be done transfer from unifi to astro? unifi contract expire within 2 weeks.

Just go to My Astro app and play around with the Astro Fiber bundle plan. I didn’t even submit it on the app and someone from Astro called me and asked if I was interested, I said yes and he helped me to submit everything. Then got the transfer ID and UniFi called to counter offer.

so i dont need to go to unifi store and astro branch. they handle everything? that is perfect. cos i really interested with this promo. hope it last till my unifi expire. i on 30mbs package perpaduan for rm79/month now



This post has been edited by kiritoffx: Jun 2 2025, 05:44 PM

Yes but UniFi counter-offered me same price RM 90 for 500Mbps, so I stayed back with UniFi.

There's a better way.
You don't mind staying on Unifi, right?

Just contact TM customer service, tell them you want to terminate Unifi because Astro agent offered you 100Mbps RM79 (or 500Mbps RM90, whichever you prefer).
Then their agent will give you retention offers already, under the naming of SWU (Stay with Unifi).

You'll be recontracted for another 24 months.

This post has been edited by joshhd: Jun 2 2025, 06:13 PM