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> Bought nice Digi number for RM105 but scammed!, line cannot use and seller not refunding

donki85
post Aug 7 2007, 11:33 PM

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Rene, if you sell a goods or services it is your responsibility to make sure that the goods are workable/functioning/are fit to perform its purpose. In this case your goods are not usable hence you are liable for a refund

Example.
KAKA buys a "remote toy air plane" from Beckham which turns out, only a normal decorative miniture air plane. Thus this goods does not perform as it IMPLICITLY(as expected) deem it is. Although it is not listed or written or told that it can be like/perform like a Remote air plane but due to its implicit information, Beckham action is classified as a fraudulant action as midleading n deceiving act

2nd example
U go to the market u buy a pack of Sugar like substance (which u assume is sugar" plus is written there GULA. When u reach home, u found out that it is a pack of salt. When u go back the seller told u, "Hey! i didnt tell u is a pack of Sugar no refund!!"
ataris
post Aug 7 2007, 11:35 PM

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its a simple seller ethics. sell stuffs. cannot work. refund. no question asked. if you cant do that, dont sell stuffs then.
subpar
post Aug 8 2007, 12:14 AM

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QUOTE


Added on August 7, 2007, 7:31 am

Unfortunately some store doesnt give you personal warranty and ask you to go straight to the manufacturer. So isnt it the same? when a private seller doesnt want to give personal warranty? Like I said, my bro doesnt know the number is inactivate already when he sold it. If he sold it knowing that its activate, i am very willing to refund the moey on his behalf. So there is a different whether he know with he doesnt know. And when bro sell the number and when I pass the buyers' particulars to my bro for nego and transaction purposes, both of us genuinely thought that the numbers are valid. so there is no question of we 'dont really know the condition of the sim card'. And yeah, with hind side, maybe should have put the reminder 'sold as it is' or 'buy at your own risk' but how sure are you that the buyers will not go down the same path as this, ie ask for refund and open a dispute thread. If the reminder can act as a shield for all sale, then I do advise all seller to put it up in their threads.
i'll give you an analogy.

my brother's supplier takes in water set handphones, but my brother does not know it. he inadvertently sells those off as zitron/midland/whatever sets, but when the handphones kong your customers complain that the official service centres do not entertain them. so what do you do? say that you did not know about the fact that those were waterset handphones and refuse to take responsibility of the warranty issues, but still sell them off at original sets' prices?

whether you knew or did know know about the real facts we don't care. we as consumers only know that these are not original sets, and we cannot claim warranty from official service centres and that you are responsible for it.

you get screwed by your supplier, we don't care. we are dealing with you, not your supplier. it's a risk you take when you sell things, that you must be responsible for the working conditions and usage of the items you sell. if you refuse to take the risk, you might as well stop selling things and sapu sampah at the roadside for all we care.

same thing with this case. we don't care if u get screwed by the sim cards u sell, that u never check properly if it'll be working, if it has an expiry date etc. we only want the thing to work when we buy it, and if it does not, you MUST refund.

if i sell a digi sim card to you and i claim that it is in working condition, then when you try to register it but it isn't i will tell you that it is not my fault and that you can deal with digi yourself. you happy anot? you buy this digi sim card, and a few days later you go register it but u're told you cannot. i, the seller, can just claim that i didn't know about it. so u're left to deal with the mess lar.


Added on August 7, 2007, 7:42 am
QUOTE

I'm not a guilty party here nor am my bro, guy. If I'm or my bro wrong that means I cheat or my bro cheat, I said already, I AM very willing to refund. And I repeat, if any of the buyer do lodge a report, let me know.
(edited by wK to fix up broken quotes)
*
you don't need to cheat to be in the wrong. i sell you external harddisk then when u take home rosak already, i claim that i didn't know it is kong already. so i'm free of taking up the responsibility??? pure bullshit. what also say i didn't know, i thought it was working, then i can take the money and ciao?
temptation1314
post Aug 8 2007, 12:45 AM

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sweat.gif Say so much also no use lar. If only she could understand what is seller ethics early in the beginning.

Btw, I think it's time.

I hope 2 buyers here can post update whether seller got contact or you got contact with her regarding this dispute. And any TE or Admin here could issue a dateline for a dispute tag for rene?

sweat.gif I feel more and more dispute is coming if that rene is real a scammer.[Sell those number which already purged]

Good lucks.
babana
post Aug 8 2007, 12:49 AM

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QUOTE(temptation1314 @ Aug 8 2007, 12:45 AM)
sweat.gif Say so much also no use lar. If only she could understand what is seller ethics early in the beginning.

Btw, I think it's time.

I hope 2 buyers here can post update whether seller got contact or you got contact with her regarding this dispute. And any TE or Admin here could issue a dateline for a dispute tag for rene?

sweat.gif I feel more and more dispute is coming if that rene is real a scammer.[Sell those number which already purged]

Good lucks.
*
Nope, have not received any pm or any forms of contact from rene. I bet its the same case wif u littlemin. Sigh...looking at how things go, my guess is dat she would go missing now and will prob register another account n start sellin items frm dat account instead sad.gif

This post has been edited by babana: Aug 8 2007, 12:49 AM
zac1
post Aug 8 2007, 01:38 AM

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hi TS,i have 1 idea ,

to proof that ur word is correct ,go digi cust care again ,try ask them to print out or write an letter and the body of the letter must clearly state that this number was inactive,purged orwhatever

then post it here






rene
post Aug 8 2007, 06:22 AM

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QUOTE(miraged @ Aug 7 2007, 11:15 AM)
guys... i don't understand. u hate cheaters, and u want this topic to come like the previous one (where Godslove was involved, or the previous RangerRed episode) and that's why u curse and flame her. stop it la. no solutions don't curse her brother and her and paretns and all...

dear rene.
u said u're willing to pay if they could proove ur intentions to cheat? the thing is, this refund and all isn't solely coz a seller has cheated. it's just the simple fact that the goods that the buyer recieved is not in working condition. and as a seller, it's just courtesy and buyers etiquette to replace anything which is faulty for a given amount of time.

computer parts. from shop got 1 year warrnaty, and after that the remaing part of the warranty u'll have to claim it urself. in other words, the seller will be responsible for early defects / problems. that's required conduct la.
since u're a girl... you shop right? what if u find out that a slipper which u bought is torn at the strap? or what if the blouse u bought has a tear? u go straight to where u bouhgt it from and ask for either a refund or a 1 to 1 exchange right?

now, what if the shop (let's say an MNG in midvalley) tells u

"sorry, u bring this to say....MNG Headquarters and settle this with them. we're just resellers."

won't that piss u off? won't u wanna speak to the manager? i mean u BOUGHT it from this shop rihgt?

i think the same goes for every case, hp, sim card, foodstuff, clothes, accesories, gadgets etc. so yeah rene... ur brother might be conned of a faulty sim card. but because he was the seller, i reckon responsibility still lies in ur hands to make ammends.

what say u?
*
Some people just like to curse.
some seller also sell as it is. and clothing, I check before buying. So no question of refund.
kingmaker_20
post Aug 8 2007, 06:26 AM

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Rene,

You could settle this issue in the first place by refund the buyer but you choosed to protect you and your brother with a non-logical term(s) (Own business policy).

It's clear now with Trade Practices Act 1957 under "Fitness for Purpose".

It's not we're blaming you whatsoever,maybe you didn't know how trade works but now everything clear.

I hope you'll clear yourself and refund the amount to the buyers so that we can settle this in good manner.
rene
post Aug 8 2007, 06:28 AM

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[quote=deathbringer,Aug 7 2007, 11:47 AM]just put it this way ppl....

seller might have inadvertently sold a useless simcard, but the main reason she doesn't want a refund (even after admitting that all her numbers were useless) is becoz of:

1) trying to cut loss for all those useless numbers with the one number she sold.
2) greed (RM105 might mean a lot to her)

those r the only reasons she would not even consider a refund. she keeps blabbing about making a genuine sale and it's not of her business after that and that it's Digi's fault.....those r only to distract from her real motives.
*

[/quote]

Knowledge only after selling, not before or when selling. Admission of uselessness doesnt mean admission to termination or activation of number. Doesn't want to refund coz not bro's fault number terminated. If explaining is blabling, then are you saying i should just shut up and just swalllow all the comments? Then explain why digi is giving different explanation everytime? digi is the service provider and has the right to terminate the number isnt it? So why blame bro if bro terminated when the number never activated before?


Added on August 8, 2007, 6:50 am[quote=LittleMin,Aug 7 2007, 12:32 PM]
digi...digi...digi again...

U KEEP SAY IS DIGI'S PROBLEM~
OK DEN GIV ME MY NUMBER'S SIM PACK!!!

Of coz its digi. Bro doesnt has the right to terminate the number, does he? he's not the ditributor. You know by now the sim pack in dusbin somewhere already. You never ask for it before this so too bad la.

u dun giv me simpack i dun realli noe wanna how 2 settle wif digi....

yeah? digi need to see pack to settle? Cant just say sorry, throw already? sim pack is just the booklet and box only right.

dun wan waste time talk wif u anymore~
u jz keep tok kok onli~a bunches of excuses...

You look at it as excuses, I look at it as explanation.

now"ur bro dun wan pursue tis matter" tis excuse oso cum out ady....

That's what he said. So he is not pursuing the matter. Thats his view.

later u wil tell me my simpack kena dump ady~
Of coz dump la. If want say earlier. Keep box for what?

so wat more i can do??
yaya~its not ur wrong~its me n babana's wrong 2 bank in money 2 u n ur bro these 2 GREAT SELLER....

You said this yourself. I said its digi's fault.

realli not interested wif ur so called explaination...
hahahaha~~false statement????
u giv me reason y shud i do false statement??
n wat da hell tat my statement wil bcum false????!!

I dunno what the reason why you wanna give false stateent. Probably the reason why you swear so much. False is false. It doesnt just become false.

now onli u here think u r not in wrong~n yeah mayb majority doesnt means win~
If you didnt do anything wrong, you didnt. 100 people say you wrong also you would say you wrong?

but u jz go ahead said 2 policeman afterwards....
Can,I can say what I said here to the police if I need to.

i waiting u n ur bro 2 lodge a so called report 2 against me~
What for lodge report if there is no false report lodge?

mayb u wil think tat i said "da seller cheat me" as false report~
Its the seller cheat and promise that and this and give you that this representation that amount to a false report.

but dun worry i wont tell police tat u cheat me~i wil jz explain my story 2 them n let them decide wat shud they think~
Then we can also give our statement. You tell your side, we tell our side.

now i dun see any ur so called "digi simply giv answer onli"~
Er... babana said she/he was told number not in the system already but 1 forumer was told the number is still not registered and still in the system. So isnt that a big contradiction?

wat i see is my seller simply explain kosong at here onli~
n if describe in more awkward way~
its U JZ TOK KOK AT HERE N DUN WAN 2 DO ANYTHING 2 SETTLE OUR PROBLEM~

I see nothing for bro side to settle. Since he didnt do anything wrong.

if u wan tok kok~go bek tok wif ur bro~since ur bro oso pandai 2 tok~
i can stil remember da kok tat he told me by sms when i found out tat my sim card cant b use...
n u jz continue say im swearing~yes im swearing coz my EQ not so good 2 tolerant wif ur kok words....
ok sorry im wrong at here~
its not registeration~its activation~

Numbers all bought in 2006. So activation or registeration, its not the point. It just impossible for the registeration/activation to take place in 2005.

DA NUMBER WAS NOT REGISTERED~BUT IT WAS ACTIVATED~
funny me??da funny one is u...

Back in 2005, activation for prepaid happen when you put the simcard into the phone, isnt it? The simcard not detached from the main card itself, so how to activate?

of coz i wont complain tat time coz I THINK TAT MAYB TIS IS CONVINIENCE FOR HIM AS DA POSLAJU ENVELOPE WIL B TROUBLE 2 FIT IN DA SIM PACK~
i m a person tat wil think for ppl~not like u n ur bro~
Yeah, thats the reason why he take the simcard out so that he can put in the pos ekspress envelope.

n of coz i wil onli think bout the pack when i got into trouble larr~
who wil wan da simpack if da sim card can b used??????
use ur brain ok miss???

And how to use the sim card if the sim card is still undetached? Where is your brain then?

wil sending over the starter pack make da number work??
GOOD QUESTION!!
U NOE Y I WAN U SEND DA STARTER PACK??
BCOZ MY SELLER WAS IRRESPONSIBLE N UNWILLING 2 SETTLE MY PROBLEM NOW~
THEY JZ CLOSED THEIR EYES N EARS N CLAIMED TAT THEY R NOT IN WRONG~
SO WAT CAN I DO??
WAT I SHUD DO NOW IS BRING DA WHOLE SET OF DA NUMBER 2 DIGI CENTRE~IZNIT??

DIgi centre ask you to bring the whole starter pack over? Only now you told me this. No when you pm earlier. Too late to ask isnt it?

i dunno da starter pack useful onot~but at least it wil better den i jz take my sim card 2 digi centre~
ok so u said ur bro got da simpack~DEN CAN HE SEND 2 ME NOW??

Bro doesnt keep the box or starter pack for souvenier or hope for some buyer to ask for it 1 month plus down the road.


Added on August 8, 2007, 7:03 am[quote=chitchat,Aug 7 2007, 12:41 PM]
Stop using those color and XL font size. It dont not help at all and LittleMin you need to write a proper english and not those shortform you make it up yourself. You dont want to do that if you want other people to read your post and help you.

Rene need a big dispute tag since he does not willing to refund at all. You sold a thing that is not working to a buyer and ask the buyer go settle themself with DiGi. Why dont you refund him the money and the buyer send back the card to you and you go settle with DiGi or whoever you bought it at the first place ? Too troublesome for you ? Because you know you cannot settle it also ?

If dispute tag is necessary then there is nothing i can do about it. its the moderator's discretion. And like i said before, Digi will give my bro the same answer to those 2 buyers.

You claim that you will refund if you bro is found cheating. Hey you sold something that you promise working but in the end cannot be used/faulty to buyer that is not cheating ? Is the buyer responsibility to register the card themself before the expired date and they did that but the problem now is the card you sold to them is already activated. Is the seller responsibility to check the item sold is it working or not. Is like you sell a card and claim is working and in the end is not. THAT IS CHEATING !!! You seem to know the word "UNTUNG" well but you earn the money and did not provide a proper service/responsibility.

Erm.. when did anyone give promise? Like I said, way to check whether working or not is to activate the number. Activate already not new already. and if can't sell have to reload etc. Doesnt cheat doesnt mean cheating. Cheating is a deception for untung. So no deception, no cheat.

Are you trying to sell handphone in the future again ? Then they will be more case like oh the HP your buyer bought is faulty and its not your problem and you ask them go find Nokia/SE/Motorola settle it themself. Wow that is easy money to earn there. Look at this thread man no one agrees with you and the way you try to push the responsibility as a seller. Think again is your reputation just worth a few hundred RM ? Is your reputation that gonna bring more income for you in the future. Please do the right thing.

I buy more hp in lowyat.net than selling and i never got any problem either selling or buying. And hp have warranty card and warranty period. So yeah, I always buy hp with original warranty so yeah I always go back to the service center, not the seller. Reputation is one thing and priciple is also one thing. I can defend my reputation right. I dont have to say i'm wrong or bro is wrong just because the rest of you think we are wrong. Like i said, willing to refund if anyone can prove my bro cheat.

The only solution to this matter is:
Take the card back and refund the money to buyer and you can go settle with anyone you want be it DiGi or the person you bought it from the first place to get the card working again.

Repeat again here. Prove there is an intention to cheat and I will refund. Buyer has responsible to register.

I hope babana or LittleMin wont go sell that card again and be another rene like seller. "Oh the card is not working is not my problem, i bought the card from rene he said is working when i bought it, go settle it yourself with DiGi, if cannot settle bear your own losses i keep the money no matter what, is better you lose money than myself"
*

[/quote]

And as for this, answer already so I just repeat. If continue selling if know the number is not working then its cheating.


Added on August 8, 2007, 7:06 am[quote=LittleMin,Aug 7 2007, 12:51 PM]
u think i wan 2 use color n bold words???
those r my main points~
if i dun use these 2 things~den mayb da seller wil miss them out~
coz i see her explanation oso see til pening kepala...n keep miss her words....
n u jz see my reply up ur reply there~
da quotes all cant use~if i dun bold my reply~den it wil jz same like wat i quoted rene's words~
n den my whole reply wil b all same n damn long...
ppl wan see my reply oso susah...

wah~use short form oso wrong at here??
ok i try to use proper english at here~but dont blame me if my reply is damn long....

and be assured that of course i wont sell this card anymore~
i still have the feel of guilty and shame....
*

[/quote]

Someone will only have the guilty or shame feeling if someone do something wrong. I dont feel it.


Added on August 8, 2007, 7:12 am[quote=babana,Aug 7 2007, 03:01 PM]
rene's bro jus sent me a sim card by itself only, no simpacks or watsoever (same for littlemin). i've verified wif digi...they cant trace the serial number frm my sim to the system. n dats wat i meant earlier when i said the line was purged/deactivated already. i have told rene clearly abt this issue during our earlier pm's n have even told her that no one is using this line now. she is aware of this.
dun worry, i had even quoted the exact same example to rene in one of my pm's to her. quoting from one of my pm's - "imagine now if i opt to sell this number...i could oso tell the seller dat u shud contact digi...not my problem coz its stated on the sim card expires on 2008...but its just not right."

And a forumer asked digi again and got a different answer in return. As for the 2008, I have replied to it through PM.

if really i wanted to sell back the sim card, i wouldnt have opened this thread in the 1st place. would've just opened a [WTS - VIP Digi Number] thread instead. but dat beats the point of this topic anyway.


to the forumners who suggested reporting this case to police...1st of all, i dun even haf rene or her bro's full name, address, ic number, etc.

2ndly, the sum involved here is not substantial enough to generate a case. say...u lost ur phone. will u report it to the police? same goes for tribunals. rene knows this...dats y she's daring me n littlemin to lodge a report wif the police or tribunals. i just have to say...i'm really speechless wif the attitude of this type of sellers. rene, after hearing all the comments frm everyone in this forum, u're still holding on and defending dat its digi's fault, am i right? doh.gif

Like i said. its not a dare or anything. Just a request to let me know so me and bro can prepare ourself. You don't think Digi is wrong? number not detached from main card. not insert into phone. but activated? and different esplanations given to different people?

so rene...do u wanna settle this onot????? chitchat's point was exactly where i was coming from when i was pm-ing u to solve this problem even before i opened this thread.
*

[/quote]

Like I said, refund if prove intents to cheat.


Added on August 8, 2007, 7:16 am[quote=temptation1314,Aug 7 2007, 03:19 PM]
Hmm.. if there's no chances... It's either Rene, Full Refund @ Find the same number that on market, buy it and send to buyers.

That's fair enough right?
*

[/quote]

Digi tel anyone where can find this number?


Added on August 8, 2007, 7:17 am[quote=blinky,Aug 7 2007, 06:33 PM]
Rene, you kept insisting that the malfunctioning cards are a problem between your buyers and DiGi.

It doesn't make sense.

To me, it is a problem between your brother and DiGi. You can't just toss the problem to an unknowing buyer.
*

[/quote]

bro also an unknowing seller..


Added on August 8, 2007, 7:21 am[quote=kevinboey86,Aug 7 2007, 10:33 PM]
From the 1st post i realize this sentence
"i called Colin (rene's bro as his number is posted in the thread as well) to tell him about my predicament. He said not to worry, guarantee ok wan."
ur bro say guarantee ok then now cant work isn't it call cheating?
u explain so much also coz u think if u get back the sim card and then scared cannot settle wit digi? i tell u 1 thing la if u don't want to be responsible for wat u have sold then don't sell things anymore
*

[/quote]

He said that without knowledge that the number has been terminated earlier. Digi will give bro a same answer. So not the question of scare cant settle etc but the point is digi terminate the number. So only digi can settle it. Can be responsible if prove there is an intention to cheat both buyers money.


Added on August 8, 2007, 7:31 am[quote=donki85,Aug 7 2007, 11:21 PM]
Rene,

in Trade Practices Act 1957 under "Fitness for Purpose"

Conditions Implied in Contracts of Sale.
The Sale of Goods Act implies certain important terms in all contracts for the sale of goods. The terms implied are condition as to title, correspondence with description, quality and fitness of goods supplied under contract

Fitness for purpose.
Where the buyer expressly or by implication, makes known to the seller the particular purpose for which the gods are required, so as to show that the buyer relieds on the seller skill or judgement, and the goods are of a description which it is in the course of the seller's business to supply, THERE IS AN IMPLIED CONDITION THAT THE GOODS ARE REASONABLY FIT FOR SUCH PURPOSE.

- For your information your little discussion with TS and the other guy is considered as a valid contract due to your OFFER and their ACCEPTANCE of your offer.

Under Fitness of purpose SELLER IS RESPONSIBLE FOR THE "FITNESS" of the goods, which covers the usability of the goods. Your action can be classified as fraudulant action (Misleading and Deceiving Act)

Since their goods are not usable your are directly liable for it

hope this helps to clear things up
*

[/quote]

Offer and acceptance is a contract of sale i agree but bro is not in the course of the business to supply so the above statutes doesnt apply to bro. And the above statutes from aussie or nz? and isnt it fair trading act instead of misleading and deceiving act?


Added on August 8, 2007, 7:41 am[quote=donki85,Aug 7 2007, 11:33 PM]
Rene, if you sell a goods or services it is your responsibility to make sure that the goods are workable/functioning/are fit to perform its purpose. In this case your goods are not usable hence you are liable for a refund

Reply already above.

Example.
KAKA buys a "remote toy air plane" from Beckham which turns out, only a normal decorative miniture air plane. Thus this goods does not perform as it IMPLICITLY(as expected) deem it is. Although it is not listed or written or told that it can be like/perform like a Remote air plane but due to its implicit information, Beckham action is classified as a fraudulant action as midleading n deceiving act

Misleading description given.

2nd example
U go to the market u buy a pack of Sugar like substance (which u assume is sugar" plus is written there GULA. When u reach home, u found out that it is a pack of salt. When u go back the seller told u, "Hey! i didnt tell u is a pack of Sugar no refund!!"
*

[/quote]

Wrong description tto the packaging.


Added on August 8, 2007, 7:43 am[quote=ataris,Aug 7 2007, 11:35 PM]
its a simple seller ethics. sell stuffs. cannot work. refund. no question asked. if you cant do that, dont sell stuffs then.
*

[/quote]

Ethic v ethic & principle.


Added on August 8, 2007, 7:51 am[quote=subpar,Aug 8 2007, 12:14 AM]
i'll give you an analogy.

my brother's supplier takes in water set handphones, but my brother does not know it. he inadvertently sells those off as zitron/midland/whatever sets, but when the handphones kong your customers complain that the official service centres do not entertain them. so what do you do? say that you did not know about the fact that those were waterset handphones and refuse to take responsibility of the warranty issues, but still sell them off at original sets' prices?

Your bro a reseller/agent, has to check whether its water set or not. supplier from a authorised supplier? As a person in the course of his biz, he ought to have the skill and knowledge to know whether its a genuine set or waterset.

whether you knew or did know know about the real facts we don't care. we as consumers only know that these are not original sets, and we cannot claim warranty from official service centres and that you are responsible for it.

I care whether bout the prior knowledge coz thats how malice intents is established.

you get screwed by your supplier, we don't care. we are dealing with you, not your supplier. it's a risk you take when you sell things, that you must be responsible for the working conditions and usage of the items you sell. if you refuse to take the risk, you might as well stop selling things and sapu sampah at the roadside for all we care.

Registeration, you are dealing with provider. Risk involve also when you buy things. And those sapu sampah people is not for insult. No one sapu sampah on the road, we all susah also.

same thing with this case. we don't care if u get screwed by the sim cards u sell, that u never check properly if it'll be working, if it has an expiry date etc. we only want the thing to work when we buy it, and if it does not, you MUST refund.

Already answered above...

if i sell a digi sim card to you and i claim that it is in working condition, then when you try to register it but it isn't i will tell you that it is not my fault and that you can deal with digi yourself. you happy anot? you buy this digi sim card, and a few days later you go register it but u're told you cannot. i, the seller, can just claim that i didn't know about it. so u're left to deal with the mess lar.

Answered already...


Added on August 7, 2007, 7:42 am

you don't need to cheat to be in the wrong. i sell you external harddisk then when u take home rosak already, i claim that i didn't know it is kong already. so i'm free of taking up the responsibility??? pure bullshit. what also say i didn't know, i thought it was working, then i can take the money and ciao?
*

[/quote]

Already answered... and another rude people. If I wanna ciao, I dont have to explain so much. Just ignore all and never come back to this forum.


Added on August 8, 2007, 7:54 am[quote=temptation1314,Aug 8 2007, 12:45 AM]
sweat.gif Say so much also no use lar. If only she could understand what is seller ethics early in the beginning.

Btw, I think it's time.

I hope 2 buyers here can post update whether seller got contact or you got contact with her regarding this dispute. And any TE or Admin here could issue a dateline for a dispute tag for rene?

sweat.gif I feel more and more dispute is coming if that rene is real a scammer.[Sell those number which already purged]

Good lucks.
*

[/quote]

Already answered all... Well see whether there is more previous buyers to come. Already been prejudge a scammer just because the buyer said so.


Added on August 8, 2007, 7:58 am[quote=babana,Aug 8 2007, 12:49 AM]
Nope, have not received any pm or any forms of contact from rene. I bet its the same case wif u littlemin. Sigh...looking at how things go, my guess is dat she would go missing now and will prob register another account n start sellin items frm dat account instead sad.gif
*

[/quote]

As I said before, all reply will be done here since this thread open already. And I do have to work etc not sitting in front of lappy waiting for a new comments. And what's the point of going missing or oen another account and etc? if wanna do that i might as well just ignore all ur pm.


Added on August 8, 2007, 7:59 am[quote=zac1,Aug 8 2007, 01:38 AM]
hi TS,i have 1 idea ,

to proof that ur word is correct ,go digi cust care again ,try ask them to print out or write an letter and the body of the letter must clearly state that this number was inactive,purged orwhatever

then post it here
*

[/quote]

The point being? I'm saying digi is wrong, not babana is lying bout what digi told him/her.


Added on August 8, 2007, 8:01 am[quote=kingmaker_20,Aug 8 2007, 06:26 AM]
Rene,

You could settle this issue in the first place by refund the buyer but you choosed to protect you and your brother with a non-logical term(s) (Own business policy).

It's clear now with Trade Practices Act 1957 under "Fitness for Purpose".

It's not we're blaming you whatsoever,maybe you didn't know how trade works but now everything clear.

I hope you'll clear yourself and refund the amount to the buyers so that we can settle this in good manner.
*

[/quote]

Already answered above.

This post has been edited by rene: Aug 8 2007, 08:01 AM
temptation1314
post Aug 8 2007, 08:58 AM

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@Rene,

Let's recall the past.

1st, Your brother sell babana the sim card on 1st of July, and he sent it on 3rd of July. Buyers Received on 5th of July and go to Digi Center to Register the sim card on 9th of July but found out that sim card already been terminated/purged(whatsoever).

2nd, Now you claim that you already checked before sending. Even babana/Littemin claim that your brother guarantee the sim card is working. When babana or Littlemin try to re-register again, they get the same answer again. The number is being purged.

Summary from stories :
Sales date : 1/7/2007
Delivery date : 3/7/2007
Received date : 5/7/2007
Registration date : 9/7/2007

Date of the card is being purged : 30/6/2007

From here, everything is happen after the date where all the card is being purged. And your brother could also guarantee, whereby there's no effort for your brother as a seller to help their customer check. Since there's no effort on your so call "business" to provide even a single little services and you only keep know how to sell your "product", please don't mention that you had the business ethics infront of me.

And now, you are defending your so called "business ethics" and refuse to refund where your sim card reach on babana side is already virtually DOA.

The Only Solution to this matter :

Since you said Digi couldn't reactivate the number again, most probably, you need to do full refund to the customer already, which I doubt you would do because you had a lot of lame excuses.

Good lucks in your own "ethics" life.
kevinboey86
post Aug 8 2007, 10:30 AM

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How come u sell something to ppl that does not work? u think logically for ur self la.....if u have stated in ur theread that "this sim card is faulty" or "this sim card might not be activated" then i understand la if the buyer buy it at a risk....now u claim ur brother don't know what he guarantee then next time don't ask him to guarantee something he is not sure of him self....if don't know = don't sell.....you can c in almost ever thread in garage sales or bulk they at least will help them claim from manufacture or wat....but u keep insisting ur innocent.....yea i agree u dont know anything but then its ur responsibility to ensure that the product works fine and the customer is satisfied wit ur service.......yea i do agree to some earlier post that pirated dvd seller will even exchange for u another movie if the 1 u buy is spoiled....
gtghost
post Aug 8 2007, 11:05 AM

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OMG for gods sake......I rather pay him back RM105 than to type all these explainations. Medical consultation fee also more than that already :S


LittleMin
post Aug 8 2007, 11:22 AM

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QUOTE(babana @ Aug 8 2007, 12:49 AM)
Nope, have not received any pm or any forms of contact from rene. I bet its the same case wif u littlemin. Sigh...looking at how things go, my guess is dat she would go missing now and will prob register another account n start sellin items frm dat account instead  sad.gif
*
yes me too...

so wat u gonna do now?? blush.gif blush.gif blush.gif


Added on August 8, 2007, 11:25 am
QUOTE(zac1 @ Aug 8 2007, 01:38 AM)
hi TS,i have 1 idea ,

to proof that ur word is correct ,go digi cust care again ,try ask them to print out or write an letter and the body of the letter must clearly state that this number was inactive,purged orwhatever

then post it here
*
i think post at here oso useless~

since da seller's logic is : i sell things 2 u~n when i sell i duno it cant work = not my fault....

so even our words r correct wif evidence~it cant represent anything oso...
we stil cant get our money bek... biggrin.gif biggrin.gif biggrin.gif

This post has been edited by LittleMin: Aug 8 2007, 11:25 AM
bdl
post Aug 8 2007, 11:34 AM

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From: Georgetown Penang


unsure.gif ... why take so much trouble to settle ... very simple only -mah ...

-- 1. seller refund to buyer .. if the sim card doesn't work .. or ..

-- 2. seller get the sim card to DiGi centre .. activate the sim card and send back to buyer ..
-- it's the responsiblity of the seller make sure the sim card is working .. right ..?

-- not need to explain whose fault here -lah .. just 2 options to settle only -mah .. doh.gif
LittleMin
post Aug 8 2007, 11:36 AM

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QUOTE(temptation1314 @ Aug 8 2007, 08:58 AM)
@Rene,

Let's recall the past.

1st, Your brother sell babana the sim card on 1st of July, and he sent it on 3rd of July. Buyers Received on 5th of July and go to Digi Center to Register the sim card on 9th of July but found out that sim card already been terminated/purged(whatsoever).

2nd, Now you claim that you already checked before sending. Even babana/Littemin claim that your brother guarantee the sim card is working. When babana or Littlemin try to re-register again, they get the same answer again. The number is being purged.

Summary from stories :
Sales date : 1/7/2007
Delivery date : 3/7/2007
Received date : 5/7/2007
Registration date : 9/7/2007

Date of the card is being purged : 30/6/2007

From here, everything is happen after the date where all the card is being purged. And your brother could also guarantee, whereby there's no effort for your brother as a seller to help their customer check. Since there's no effort on your so call "business" to provide even a single little services and you only keep know how to sell your "product", please don't mention that you had the business ethics infront of me.

And now, you are defending your so called "business ethics" and refuse to refund where your sim card reach on babana side is already virtually DOA.

The Only Solution to this matter :

Since you said Digi couldn't reactivate the number again, most probably, you need to do full refund to the customer already, which I doubt you would do because you had a lot of lame excuses.

Good lucks in your own "ethics" life.
*
his brother??
if u saw my quoted thread at front there~
den u wil see how i describe his bro...
he bro indeed got guarantee~but is guarantee tat he is a honest great seller n said that im the only one problematic buyer that keep kacau him~
i was so angry so i dont reply him anymore~
but after tat another his so called the only one problematic buyer who is babana (i thought ONLY ONE = ONE??) appear out and he is more pitiful than me coz he paid rm105 for his number...


Added on August 8, 2007, 11:40 am
QUOTE(bdl @ Aug 8 2007, 11:34 AM)
unsure.gif ... why take so much trouble to settle ... very simple only -mah ...

-- 1.  seller refund to buyer .. if the sim card doesn't work .. or ..

-- 2.  seller get the sim card to DiGi centre .. activate the sim card and send back to buyer ..
-- it's the responsiblity of the seller make sure the sim card is working .. right ..?

-- not need to explain whose fault here -lah .. just 2 options to settle only -mah ..  doh.gif
*
both the options u mentioned are not accepted by seller~

for 1.~she said that it is not her wrong so no refund...
for 2.~she said her bro dont want pursue those terminated numbers anymore~so if i and babana want to activate~we have to go by ourselves.... shakehead.gif shakehead.gif shakehead.gif




Added on August 8, 2007, 11:49 am
QUOTE(rene @ Aug 8 2007, 06:28 AM)
Knowledge only after selling, not before or when selling. Admission of uselessness doesnt mean admission to termination or activation of number. Doesn't want to refund coz not bro's fault number terminated. If explaining is blabling, then are you saying i should just shut up and just swalllow all the comments? Then explain why digi is giving different explanation everytime? digi is the service provider and has the right to terminate the number isnt it? So why blame bro if bro terminated when the number never activated before?


Added on August 8, 2007, 6:50 am

And as for this, answer already so I just repeat. If continue selling if know the number is not working then its cheating.


Added on August 8, 2007, 7:06 am

Someone will only have the guilty or shame feeling if someone do something wrong. I dont feel it.


Added on August 8, 2007, 7:12 am

Like I said, refund if prove intents to cheat.


Added on August 8, 2007, 7:16 am

Digi tel anyone where can find this number?


Added on August 8, 2007, 7:17 am

bro also an unknowing seller..


Added on August 8, 2007, 7:21 am

He said that without knowledge that the number has been terminated earlier. Digi will give bro a same answer. So not the question of scare cant settle etc but the point is digi terminate the number. So only digi can settle it. Can be responsible if prove there is an intention to cheat both buyers money.


Added on August 8, 2007, 7:31 am

Offer and acceptance is a contract of sale i agree but bro is not in the course of the business to supply so the above statutes doesnt apply to bro. And the above statutes from aussie or nz? and isnt it fair trading act instead of misleading and deceiving act?


Added on August 8, 2007, 7:41 am

Wrong description tto the packaging.


Added on August 8, 2007, 7:43 am

Ethic v ethic & principle.


Added on August 8, 2007, 7:51 am

Already answered... and another rude people. If I wanna ciao, I dont have to explain so much. Just ignore all and never come back to this forum.


Added on August 8, 2007, 7:54 am

Already answered all... Well see whether there is more previous buyers to come. Already been prejudge a scammer just because the buyer said so.


Added on August 8, 2007, 7:58 am

As I said before, all reply will be done here since this thread open already. And I do have to work etc not sitting in front of lappy waiting for a new comments. And what's the point of going missing or oen another account and etc? if wanna do that i might as well just ignore all ur pm.


Added on August 8, 2007, 7:59 am

The point being? I'm saying digi is wrong, not babana is lying bout what digi told him/her.


Added on August 8, 2007, 8:01 am

Already answered above.
*
Does your bro confirm with digi centre that the numbers that he wil be selling can be used???maybe you think that it is unnecessary but i thought that it is seller responsible to make sure that the things that he gonna sell can be used??so even if this is digi's wrong~but your bro still partly blamed for this....n now u n ur bro dont willing to settle me n babana's problem~so.....ur bro still shouldnt be blamed?? shakehead.gif shakehead.gif shakehead.gif

And one more thing~i dont know whether u know this or not...

Actually the terminated number that im holding now is not my choice initially~I WAS FORCED 2 CHOOSE THIS NUMBER!!
Why??jz because my favourite number which is 016-5898589 EXPIRED ON 1/7/2007!!!
And ur bro only tell me tis WHEN I HAVE BANK IN TO HIM!!!
AND HE CLAIMED THAT NO REFUND~so i can only choose another number which is 016-5765769 n which is terminated also... rclxub.gif rclxub.gif rclxub.gif

This post has been edited by LittleMin: Aug 8 2007, 11:56 AM
jeremy0
post Aug 8 2007, 12:34 PM

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The dispute here has clearly reach a dead end where the seller refuse to help settlement and refund for the unusable sim card.

The only thing you can do is to take it as a lesson and warn people about this person's ethics.
fruitie
post Aug 8 2007, 12:44 PM

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From: KUL

Rene: Can you please don't screw up the quote code? It is so hard to get your post read or at least use different colours to indicate your replies. shakehead.gif
mono_demon
post Aug 8 2007, 12:44 PM

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if im not mistaken, the no. still can be use even if its terminated.. go to dg centre 2 reactivate it.. ask the seller to bear the cost. not much.. i think around 30.. remember to bring along the sim house card then settle lo..
LittleMin
post Aug 8 2007, 01:04 PM

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QUOTE(mono_demon @ Aug 8 2007, 12:44 PM)
if im not mistaken, the no. still can be use even if its terminated.. go to dg centre 2 reactivate it.. ask the seller to bear the cost. not much.. i think around 30.. remember to bring along the sim house card then settle lo..
*
how to reactive?? smile.gif smile.gif smile.gif

just tell the digi ppl there "i want to reactive this number??" smile.gif smile.gif smile.gif

last time when i was told that my number was terminated~i got ask about the reactivation~
but the gal told me that she can do nothing~ cry.gif cry.gif cry.gif
she asked me to wait for the number to be recycled and go find the number again... rclxub.gif rclxub.gif rclxub.gif


Added on August 8, 2007, 1:05 pm
QUOTE(jeremy0 @ Aug 8 2007, 12:34 PM)
The dispute here has clearly reach a dead end where the seller refuse to help settlement and refund for the unusable sim card.

The only thing you can do is to take it as a lesson and warn people about this person's ethics.
*
how about dispute tag?? blush.gif blush.gif blush.gif

This post has been edited by LittleMin: Aug 8 2007, 01:07 PM
jeremy0
post Aug 8 2007, 01:07 PM

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Thats right littemin. You can't reactivate it once the number has been terminated. It has been purged already and would be in another simpack after this.

I've lost 2 numbers to digi bcoz i forgot to use it after 3 mths


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