well... i have jz called DiGi and check on the validity of some numbers from rene's thread

regarding the number which babana bought

016-5765765

the consultant replied tht number is a valid prepaid number and is in the market, noone has registered for it yet... however, it's a recycled number, which means some1 used it b4, then inactive/terminated/expired, then purged, then back to market again...

so, question is tht... is it rene's bro really selling brand new sim pack? or is an old sim card itself only?

and buyers, have u verify with digi tht the serial of the sim is as in their system now?

I dont really see whats the matter with the seller taking the responsibility of claiming back the faulty sim, and refunding the money

If the sim became faulty after the use from the TS, then probably your words are acceptable Rene, but right now the sim was actually faulty at the point of before sales

So, its a smart thing for you to refund the money, take back the sim and deal with DIGI yourself, because the buyer had nothing to do with the faulty simcard at first place

Besides, ur brother lost his money by investing in the total number of simcard, and its still considered as a lost when the simcards didnt function as expected......

So fast forward abit, imagine u tried the simcard and found out that it wasnt working, obviously you wouldnt sell it in the first place right?

Unless you knew about it, and your still trying to sell it, then thats a different story


So the simple thing is, as a responsible dealer, the matter lies in your hands, because you were the dealer of the inactive simcard.

By refusing to refund over the goods that you are responsible of, you are causing alot of trouble to you and your brother

Theres simply nothing to loose

But on the other hand, maybe u can just mail all the other things (the sim box and stuff) to the buyer if you are still intending to refuse on the refunds, and like you sed b4, let the buyer settle it with DIGI himself

The big thing in here is,

As a trader with etiquette you should be responsible over the goods you sell, whether it has expired or not

Customer service is what brings your name high above the rest.

hope this works out

how bout my number??
016-5765769...

i called tis number before...its not in service...
bout now im not sure coz long time no call ady...

n wat i can tell u is da sim card tat i receive is a old design digi sim card~but it is unused as da card hvnt cabut...
n i dun receive sim pack at all...

i hv check wif digi centre ady~da ppl there told me tat tis number was activated on yr 2005...
date i forgot ady...
n tats all i hv checked...coz i oso duno wat more i can do...

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Added on August 7, 2007, 3:46 ami dun think tis is da best way~
since da number was frm sarawak...i oso duno how 2 explain 2 digi centre...

last time i went 2 digi centre~when da operator there asked me where i get tis number coz its not local number~
she jz look at me in big eyes when i answered "ooh~i bought it online..."

summore she got other numbers tat r terminated oso~y dun she jz settle all once??

This post has been edited by LittleMin: Aug 7 2007, 03:46 AM

Numbers all gotten in 2006. Thats when he got me to post up the numbers. Impossible for numbers to be terminated in 2005. dont u think just so simple for digi? u bought in june 2007, digi said terminated in 2005. babana bought after 01/07/2007, number terminated on 01/07.

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Added on August 7, 2007, 7:31 amUnfortunately some store doesnt give you personal warranty and ask you to go straight to the manufacturer. So isnt it the same? when a private seller doesnt want to give personal warranty? Like I said, my bro doesnt know the number is inactivate already when he sold it. If he sold it knowing that its activate, i am very willing to refund the moey on his behalf. So there is a different whether he know with he doesnt know. And when bro sell the number and when I pass the buyers' particulars to my bro for nego and transaction purposes, both of us genuinely thought that the numbers are valid. so there is no question of we 'dont really know the condition of the sim card'. And yeah, with hind side, maybe should have put the reminder 'sold as it is' or 'buy at your own risk' but how sure are you that the buyers will not go down the same path as this, ie ask for refund and open a dispute thread. If the reminder can act as a shield for all sale, then I do advise all seller to put it up in their threads.

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Added on August 7, 2007, 7:37 amThe explanation is gave is the explanation that i know is correct. If i have to give an explanation that is acceptable to the people here, then what for la wanna have this subforum for seller to clarify things? its not the question of majority win here.

Like I said, my brother not going to pursue digi on the termination since he is not pursuing for the termination of his own unsold numbers. Wanna advise on making the police report? just go to balai nearest to you home and they will know what to right. But before you sign make sure you read the statement. You give false statement, I will get my bro (and if necessary myself too) to lodge a report against you too.

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Added on August 7, 2007, 7:42 amI'm not a guilty party here nor am my bro, guy. If I'm or my bro wrong that means I cheat or my bro cheat, I said already, I AM very willing to refund. And I repeat, if any of the buyer do lodge a report, let me know.

I know the consequences of defennding this, but when there is an ethics in biz there is also a principle in biz world. Why should we apologize when we are not cheating anyone? Just because we got the money in our pocket then we are the bad people here? Like I said before, its up to the others whether they wanna trade with me in the future. They trust me, they will continue to trade with me and my brother.

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Added on August 7, 2007, 7:45 amAnd its this a different story give to babana? babana was told by digi that the number is not in the system already and thats why its IMPOSSIBLE for him/her to get the number. I dunno how to cut the PM screen so I just quote what babana told me through PM:

"oh, n i forgot t tell u that i was informed by ms. radha of digi service centre in taipan usj subang jaya that the number is no longer in digi's system anymore. dats y they cant trace when it was activated, who activated it, how long was it used (if it was used) or any details pertaining to this line. it was totally deregistered on 1/7/07. meaning the number was activated probably in say...1/3/07. after 3 mths (90 days) idle, it is now totally barred, purged and deleted off the system. no one is using this number now."

now digi is telling a different story already. So how? isnt digi simply give answer only?

Answer to your question, numbers are new numbers unless stated otherwise in my thread. I did posted some activated numbers to sell before in the thread and if the numbers has been activated, then it will be stated in the thread.

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Added on August 7, 2007, 7:54 amI will reply to you tomorrow. its early there in m'sia, its late here... Or you can just read my other reply first. Probably my replies to the other comment are replies to you comments as well...

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Added on August 7, 2007, 8:00 amsince when digi is concerned about where someone got the number from and since when digi must look so surprise that a west malaysian is getting a east malaysian number. then what for give promo for one call one rate etc if all numbers not the same? i do wonder whether if my bro send over the sim pack and all, the number will suddenly become alive and kicking or digi will activate the number for you... and is the starter pack part of the activation process? or the inserting the card into a mobile phone the only way to activate the card? think about it since you said the sim card is not detached from the actual big card itself. And like i said before, my brother is not as determine as you to in pursuing the unsold numbers with digi. he's letting it go.

(edited by wK to fix up broken quotes)

This post has been edited by wKkaY: Aug 7 2007, 10:41 PM

guys... i don't understand. u hate cheaters, and u want this topic to come like the previous one (where Godslove was involved, or the previous RangerRed episode) and that's why u curse and flame her. stop it la. no solutions don't curse her brother and her and paretns and all...

dear rene.
u said u're willing to pay if they could proove ur intentions to cheat? the thing is, this refund and all isn't solely coz a seller has cheated. it's just the simple fact that the goods that the buyer recieved is not in working condition. and as a seller, it's just courtesy and buyers etiquette to replace anything which is faulty for a given amount of time.

computer parts. from shop got 1 year warrnaty, and after that the remaing part of the warranty u'll have to claim it urself. in other words, the seller will be responsible for early defects / problems. that's required conduct la.
since u're a girl... you shop right? what if u find out that a slipper which u bought is torn at the strap? or what if the blouse u bought has a tear? u go straight to where u bouhgt it from and ask for either a refund or a 1 to 1 exchange right?

now, what if the shop (let's say an MNG in midvalley) tells u

"sorry, u bring this to say....MNG Headquarters and settle this with them. we're just resellers."

won't that piss u off? won't u wanna speak to the manager? i mean u BOUGHT it from this shop rihgt?

i think the same goes for every case, hp, sim card, foodstuff, clothes, accesories, gadgets etc. so yeah rene... ur brother might be conned of a faulty sim card. but because he was the seller, i reckon responsibility still lies in ur hands to make ammends.

what say u?

just put it this way ppl....

seller might have inadvertently sold a useless simcard, but the main reason she doesn't want a refund (even after admitting that all her numbers were useless) is becoz of:

1) trying to cut loss for all those useless numbers with the one number she sold.
2) greed (RM105 might mean a lot to her)

those r the only reasons she would not even consider a refund. she keeps blabbing about making a genuine sale and it's not of her business after that and that it's Digi's fault.....those r only to distract from her real motives.

digi...digi...digi again...

U KEEP SAY IS DIGI'S PROBLEM~
OK DEN GIV ME MY NUMBER'S SIM PACK!!!

u dun giv me simpack i dun realli noe wanna how 2 settle wif digi....

dun wan waste time talk wif u anymore~
u jz keep tok kok onli~a bunches of excuses...
now"ur bro dun wan pursue tis matter" tis excuse oso cum out ady....
later u wil tell me my simpack kena dump ady~
so wat more i can do??
yaya~its not ur wrong~its me n babana's wrong 2 bank in money 2 u n ur bro these 2 GREAT SELLER....

realli not interested wif ur so called explaination...


hahahaha~~false statement????
u giv me reason y shud i do false statement??
n wat da hell tat my statement wil bcum false????!!

now onli u here think u r not in wrong~n yeah mayb majority doesnt means win~
but u jz go ahead said 2 policeman afterwards....

i waiting u n ur bro 2 lodge a so called report 2 against me~
mayb u wil think tat i said "da seller cheat me" as false report~
but dun worry i wont tell police tat u cheat me~i wil jz explain my story 2 them n let them decide wat shud they think~

now i dun see any ur so called "digi simply giv answer onli"~

wat i see is my seller simply explain kosong at here onli~
n if describe in more awkward way~
its U JZ TOK KOK AT HERE N DUN WAN 2 DO ANYTHING 2 SETTLE OUR PROBLEM~

if u wan tok kok~go bek tok wif ur bro~since ur bro oso pandai 2 tok~
i can stil remember da kok tat he told me by sms when i found out tat my sim card cant b use...
n u jz continue say im swearing~yes im swearing coz my EQ not so good 2 tolerant wif ur kok words....



ok sorry im wrong at here~
its not registeration~its activation~

DA NUMBER WAS NOT REGISTERED~BUT IT WAS ACTIVATED~

funny me??da funny one is u...

of coz i wont complain tat time coz I THINK TAT MAYB TIS IS CONVINIENCE FOR HIM AS DA POSLAJU ENVELOPE WIL B TROUBLE 2 FIT IN DA SIM PACK~
i m a person tat wil think for ppl~not like u n ur bro~

n of coz i wil onli think bout the pack when i got into trouble larr~
who wil wan da simpack if da sim card can b used??????
use ur brain ok miss???

wil sending over the starter pack make da number work??
GOOD QUESTION!!
U NOE Y I WAN U SEND DA STARTER PACK??
BCOZ MY SELLER WAS IRRESPONSIBLE N UNWILLING 2 SETTLE MY PROBLEM NOW~
THEY JZ CLOSED THEIR EYES N EARS N CLAIMED TAT THEY R NOT IN WRONG~

SO WAT CAN I DO??
WAT I SHUD DO NOW IS BRING DA WHOLE SET OF DA NUMBER 2 DIGI CENTRE~IZNIT??

i dunno da starter pack useful onot~but at least it wil better den i jz take my sim card 2 digi centre~

ok so u said ur bro got da simpack~DEN CAN HE SEND 2 ME NOW??

(edited by wK, removed bold words and fixed up quotes)

This post has been edited by wKkaY: Aug 7 2007, 10:46 PM

Stop using those color and XL font size. It dont not help at all and LittleMin you need to write a proper english and not those shortform you make it up yourself. You dont want to do that if you want other people to read your post and help you.

Rene need a big dispute tag since he does not willing to refund at all. You sold a thing that is not working to a buyer and ask the buyer go settle themself with DiGi. Why dont you refund him the money and the buyer send back the card to you and you go settle with DiGi or whoever you bought it at the first place ? Too troublesome for you ? Because you know you cannot settle it also ?

You claim that you will refund if you bro is found cheating. Hey you sold something that you promise working but in the end cannot be used/faulty to buyer that is not cheating ? Is the buyer responsibility to register the card themself before the expired date and they did that but the problem now is the card you sold to them is already activated. Is the seller responsibility to check the item sold is it working or not. Is like you sell a card and claim is working and in the end is not. THAT IS CHEATING !!! You seem to know the word "UNTUNG" well but you earn the money and did not provide a proper service/responsibility.

Are you trying to sell handphone in the future again ? Then they will be more case like oh the HP your buyer bought is faulty and its not your problem and you ask them go find Nokia/SE/Motorola settle it themself. Wow that is easy money to earn there. Look at this thread man no one agrees with you and the way you try to push the responsibility as a seller. Think again is your reputation just worth a few hundred RM ? Is your reputation that gonna bring more income for you in the future. Please do the right thing.

The only solution to this matter is:
Take the card back and refund the money to buyer and you can go settle with anyone you want be it DiGi or the person you bought it from the first place to get the card working again.

I hope babana or LittleMin wont go sell that card again and be another rene like seller. "Oh the card is not working is not my problem, i bought the card from rene he said is working when i bought it, go settle it yourself with DiGi, if cannot settle bear your own losses i keep the money no matter what, is better you lose money than myself"

This post has been edited by chitchat: Aug 7 2007, 01:00 PM

u think i wan 2 use color n bold words???
those r my main points~
if i dun use these 2 things~den mayb da seller wil miss them out~
coz i see her explanation oso see til pening kepala...n keep miss her words....
n u jz see my reply up ur reply there~
da quotes all cant use~if i dun bold my reply~den it wil jz same like wat i quoted rene's words~
n den my whole reply wil b all same n damn long...
ppl wan see my reply oso susah...

wah~use short form oso wrong at here??
ok i try to use proper english at here~but dont blame me if my reply is damn long....

and be assured that of course i wont sell this card anymore~
i still have the feel of guilty and shame....

This post has been edited by LittleMin: Aug 7 2007, 12:52 PM

LittleMin,

You are a little bit over-reacting now. Calm down your words. Justice will be served. Suggest a solution to solve, not to "maki" here and there.

Now I want to ask one thing, if the number/sim card is purged, could the sim holder re-activate the card again? How much will it cost?

Or any other method to get back that number?

rene's bro jus sent me a sim card by itself only, no simpacks or watsoever (same for littlemin). i've verified wif digi...they cant trace the serial number frm my sim to the system. n dats wat i meant earlier when i said the line was purged/deactivated already. i have told rene clearly abt this issue during our earlier pm's n have even told her that no one is using this line now. she is aware of this.

dun worry, i had even quoted the exact same example to rene in one of my pm's to her. quoting from one of my pm's - "imagine now if i opt to sell this number...i could oso tell the seller dat u shud contact digi...not my problem coz its stated on the sim card expires on 2008...but its just not right."

if really i wanted to sell back the sim card, i wouldnt have opened this thread in the 1st place. would've just opened a [WTS - VIP Digi Number] thread instead. but dat beats the point of this topic anyway.

to the forumners who suggested reporting this case to police...1st of all, i dun even haf rene or her bro's full name, address, ic number, etc.
2ndly, the sum involved here is not substantial enough to generate a case. say...u lost ur phone. will u report it to the police? same goes for tribunals. rene knows this...dats y she's daring me n littlemin to lodge a report wif the police or tribunals. i just have to say...i'm really speechless wif the attitude of this type of sellers. rene, after hearing all the comments frm everyone in this forum, u're still holding on and defending dat its digi's fault, am i right?

so rene...do u wanna settle this onot????? chitchat's point was exactly where i was coming from when i was pm-ing u to solve this problem even before i opened this thread.

This post has been edited by babana: Aug 7 2007, 03:12 PM

as i know, no any other way to re-activate. Digi will release the number in the prepaid market again.

Hmm.. if there's no chances... It's either Rene, Full Refund @ Find the same number that on market, buy it and send to buyers.

That's fair enough right?

hey if you don't know how to use [quote], then please don't use it. It only makes reading harder. If you want to use it, at least make sure it comes out correctly.

Rene, you kept insisting that the malfunctioning cards are a problem between your buyers and DiGi.

It doesn't make sense.

To me, it is a problem between your brother and DiGi. You can't just toss the problem to an unknowing buyer.

alfa99 is correct.

There's no way to re-activate a purged number.

I've personally directed this question to one of DiGi's CS Rep.

Because i got one number de-activated after i came back from offshore jobs.

Forgot to reload. Still have more than RM200++

Gone.......

From the 1st post i realize this sentence
"i called Colin (rene's bro as his number is posted in the thread as well) to tell him about my predicament. He said not to worry, guarantee ok wan."
ur bro say guarantee ok then now cant work isn't it call cheating?
u explain so much also coz u think if u get back the sim card and then scared cannot settle wit digi? i tell u 1 thing la if u don't want to be responsible for wat u have sold then don't sell things anymore

Rene,

in Trade Practices Act 1957 under "Fitness for Purpose"

Conditions Implied in Contracts of Sale.
The Sale of Goods Act implies certain important terms in all contracts for the sale of goods. The terms implied are condition as to title, correspondence with description, quality and fitness of goods supplied under contract

Fitness for purpose.
Where the buyer expressly or by implication, makes known to the seller the particular purpose for which the gods are required, so as to show that the buyer relieds on the seller skill or judgement, and the goods are of a description which it is in the course of the seller's business to supply, THERE IS AN IMPLIED CONDITION THAT THE GOODS ARE REASONABLY FIT FOR SUCH PURPOSE.

- For your information your little discussion with TS and the other guy is considered as a valid contract due to your OFFER and their ACCEPTANCE of your offer.

Under Fitness of purpose SELLER IS RESPONSIBLE FOR THE "FITNESS" of the goods, which covers the usability of the goods. Your action can be classified as fraudulant action (Misleading and Deceiving Act)

Since their goods are not usable your are directly liable for it

hope this helps to clear things up

This post has been edited by donki85: Aug 7 2007, 11:24 PM

sorry i admit that i over-reacting...
recently bad mood and see this make me more troubled....


to abubu: ok then i dont use it....

This post has been edited by LittleMin: Aug 7 2007, 11:34 PM