Welcome Guest ( Log In | Register )

Bump Topic Add Reply RSS Feed
585 Pages « < 478 479 480 481 482 > » Bottom

Outline · [ Standard ] · Linear+

 Digi Fans Club & Enquiries V18, Let's Inspire

views
     
Thrust
post May 4 2024, 07:20 PM

Power To The People!!!
*******
Senior Member
3,761 posts

Joined: Oct 2005
Do we have to always buy the 5G add on every month? Although the add-on is free but I found out that I need to add-on the 5G manually every month.
badapple
post May 4 2024, 11:35 PM

New Member
*
Newbie
10 posts

Joined: Apr 2009
QUOTE(Thrust @ May 4 2024, 07:20 PM)
Do we have to always buy the 5G add on every month? Although the add-on is free but I found out that I need to add-on the 5G manually every month.
*
Yes, unless you move to their 5g plan.
YoungMan
post May 5 2024, 01:39 PM

Look at all my stars!!
*******
Senior Member
6,818 posts

Joined: Oct 2008
From: Kuala Lumpur
QUOTE(ccschua @ May 4 2024, 03:10 PM)
I am a digi user with 4 sublines. i was out of contract on 30 apr and trying to port out to digi.

I have no outstanding and only hav a current bill of RM 190. even if I pay, no outstanding (zero)

all 5 lines port out and acknowledged by DIGI. but still rejected.

does that mean pay the current bill ?

the reason for reject "TEST HOTBILL TIMER OVERDUE"
*
Let me understand you correctly. If you have current rm190 unpaid bill, then it is outstanding. You should pay that 190 and resubmit port out request.
Also try to check with Digi if you can port out main+sup line, or need to decouple all and port out.
ccschua
post May 5 2024, 02:29 PM

Regular
******
Senior Member
1,630 posts

Joined: Jun 2006
That means I have to drop by Digi centre? I felt so cheated signing up with Digi. Digi just make my life miserables
soonwai
post May 5 2024, 02:36 PM


********
All Stars
11,459 posts

Joined: Oct 2007
From: KL
QUOTE(HippyTony @ May 4 2024, 04:31 PM)
I had the same issue a few days ago. That number can’t be used, there’s a bug. I used the Digi app to get the CS service to do it.

Edited: I also tried *100# it also doesn’t work. No SMS received too.
*
Thanks, I raised a support ticket in-app yesterday evening. This morning got the voicemail deactivation SMS and ticket was closed but, tested a min ago, voicemail is still active. doh.gif
soonwai
post May 5 2024, 02:43 PM


********
All Stars
11,459 posts

Joined: Oct 2007
From: KL
QUOTE(ccschua @ May 4 2024, 03:10 PM)
I am a digi user with 4 sublines. i was out of contract on 30 apr and trying to port out to digi.

I have no outstanding and only hav a current bill of RM 190. even if I pay, no outstanding (zero)

all 5 lines port out and acknowledged by DIGI. but still rejected.

does that mean pay the current bill ?

the reason for reject "TEST HOTBILL TIMER OVERDUE"
*
Last time, maybe 10yrs ago, I ported 2 lines from Maxis to Digi. I went to Digi to request the port-in then walked over to Maxis to pay off anything & everything. At that time both had shops in Pavilion.
Chrono-Trigger
post May 5 2024, 04:02 PM

BY SELF ONE IS DEFILED AND PURIFIED
*******
Senior Member
4,310 posts

Joined: Aug 2013
hi guys, any way to redeem loyalty bonus other than USSD code ?

I am at some area with no 2G service, only 4G. There is no way for me to redeem it. even with voWifi
!@#$%^
post May 5 2024, 04:20 PM

Safe Trader
********
All Stars
17,515 posts

Joined: Feb 2006
From: KL
QUOTE(ccschua @ May 5 2024, 02:29 PM)
That means I have to drop by Digi centre? I felt so cheated signing up with Digi. Digi just make my life miserables
*
u didnt pay up then digi cheated and made ur life miserable? sweat.gif
SUSburnin
post May 5 2024, 05:03 PM

Getting Started
**
Junior Member
53 posts

Joined: Dec 2007
user posted image

I am a Digi Prepaid user under the Best 2017 plan.

I found out they have deactivated the 365-day Super Long Life (RM38) option in the validity extension

Should I change plan to below after my validity period expires in Nov 2024?

I rarely make calls or use the internet.

Mine is a Digi 4G nano SIM card.

user posted image
SUSburnin
post May 5 2024, 05:05 PM

Getting Started
**
Junior Member
53 posts

Joined: Dec 2007
Also will my credit baance be forfeited after I change plan to Edisi Kuning?
jhlou
post May 5 2024, 05:16 PM

Enthusiast
*****
Senior Member
826 posts

Joined: Oct 2004
QUOTE(burnin @ May 5 2024, 05:05 PM)
Also will my credit baance be forfeited after I change plan to Edisi Kuning?
*
Credit still remains.
Internet quota accumulated will be gone.
SUSburnin
post May 5 2024, 05:22 PM

Getting Started
**
Junior Member
53 posts

Joined: Dec 2007
QUOTE(jhlou @ May 5 2024, 05:16 PM)
Credit still remains.
Internet quota accumulated will be gone.
*
That is good to know.

But what can I use the credit balance for after changing plan to Edisi Kuning?
ccschua
post May 5 2024, 08:27 PM

Regular
******
Senior Member
1,630 posts

Joined: Jun 2006
i drop by digi centre, and they assures no outstanding, including april which is not due.

but port out still rejected. reason for reject again : test hotbill timer overdue
ccschua
post May 5 2024, 09:52 PM

Regular
******
Senior Member
1,630 posts

Joined: Jun 2006
i drop by digi centre, and they assures no outstanding, including april which is not due.

but port out still rejected. reason for reject again : test hotbill timer overdue
sadlyfalways
post May 5 2024, 11:19 PM

Regular
******
Senior Member
1,185 posts

Joined: Nov 2020
QUOTE(ccschua @ May 5 2024, 09:52 PM)
i drop by digi centre, and they assures no outstanding, including april which is not due.

but port out still rejected. reason for reject again : test hotbill timer overdue
*
Make mcmc report
HippyTony
post May 6 2024, 07:18 AM

Regular
******
Senior Member
1,056 posts

Joined: Oct 2016
From: HKG tsai
QUOTE(burnin @ May 5 2024, 05:03 PM)

I am a Digi Prepaid user under the Best 2017 plan.

I found out they have deactivated the 365-day Super Long Life (RM38) option in the validity extension

Should I change plan to below after my validity period expires in Nov 2024?

I rarely make calls or use the internet.

Mine is a Digi 4G nano SIM card.

*
5.5 sales Digi SLL at RM54.00 is on now for your information. One of my other line I switched to SLLRm54 because I don’t have the SLL RM38.

This post has been edited by HippyTony: May 6 2024, 07:20 AM
ccschua
post May 6 2024, 08:30 AM

Regular
******
Senior Member
1,630 posts

Joined: Jun 2006
QUOTE(sadlyfalways @ May 5 2024, 11:19 PM)
Make mcmc report
*
case submitted. it was quite a lengthy process to lodge a complaint.
SUSburnin
post May 6 2024, 08:31 AM

Getting Started
**
Junior Member
53 posts

Joined: Dec 2007
QUOTE(HippyTony @ May 6 2024, 07:18 AM)
5.5 sales Digi SLL at RM54.00 is on now for your information. One of my other line I switched to SLLRm54 because I don’t have the SLL RM38.
*
Is this SLL RM54 applicable for my Best 2017 old plan?

I thought only applicable for Raja Kombo plan?

Anyhow my current credit balance of RM44 is not sufficient to activate the RM54 SLL validity select in the mobile app
SUSburnin
post May 6 2024, 09:03 AM

Getting Started
**
Junior Member
53 posts

Joined: Dec 2007
user posted image

OK, my plan is included in the 5.5 sale.

But it doesn't make sense for me to subscribe now because the new expiration date will be 6 May 2025, just 6 months away from my current expiration date.

I will see what is on offer when Nov 2024 approaches.
YoungMan
post May 6 2024, 09:07 AM

Look at all my stars!!
*******
Senior Member
6,818 posts

Joined: Oct 2008
From: Kuala Lumpur
QUOTE(ccschua @ May 5 2024, 08:27 PM)
i drop by digi centre, and they assures no outstanding, including april which is not due.

but port out still rejected. reason for reject again : test hotbill timer overdue
*
You port out from Digi to what telco? Any SMS from Digi that you missed during the port out process?
« Next Oldest · Telco Talk · Next Newest »
 

585 Pages « < 478 479 480 481 482 > » Top
Add ReplyOptions
 

Change to:
| Lo-Fi Version
 0.0214sec    0.66    6 queries    GZIP Disabled
Time is now: 15th December 2025 - 11:34 PM
All Rights Reserved © 2002- 2025 Vijandren Ramadass (~unite against racism~)
Removal Request
Powered by Invision Power Board © 2025  IPS, Inc.