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 Digi Fans Club & Enquiries V18, Let's Inspire

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sadlyfalways
post Mar 23 2021, 10:59 PM

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Hi guys I have a question, I am planning on subscribing for Digi's new RM60 plan.

I see on their website this plan can get a gadget sim add on, is it possible to use the gadget sim in a portable MiFi?

Would love to use a MiFi instead of phone hotspot when im not at home
sadlyfalways
post Mar 30 2021, 05:43 PM

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Hello guys! I switched to the new Digi family plan today. Feel a bit scammed because turns out the data is not shareable among the family lines. Only principle data can be shared to supplementary as it’s not a joint data pool. Much different from maxis. Bit weirded out

Also, since switching ive had multiple dropped calls or “call failed” while talking and driving, I just checked and volte was not enabled.

Has this jendala really destroyed non volte calls? I thought calls will be able to switch to 2G from 3G, but I never expected 3G to be this bad Not sure weather worth the savings compared to maxis to get dropped and failed calls

Do any of you guys face such issue in KL? I would love to hear your workarounds

Does volte help or make it worse ?
sadlyfalways
post Apr 7 2021, 09:18 PM

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Hi guys! i've got a question about digi broadband. now digi is giving free 50gb broadband sim card if take one year contract on their plans. my question is, can i put that card in my phone sim 2 slot and use the internet from it? does digi still block voip stuff on their broadband plans?
sadlyfalways
post May 4 2021, 07:55 PM

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QUOTE(alexleow81 @ May 4 2021, 07:50 PM)
Digi have some problems in some parts of Bandar Sri Damansara. No 4G shown.
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Petaling Jaya here. I think my area already no 3G because jendela because it’s no 4G and hovering between gprs and no service

Calls also not working, no internet
sadlyfalways
post Jun 28 2021, 05:34 PM

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QUOTE(fkinmeng @ Jun 28 2021, 05:28 PM)
VoLTE function suddenly not available, but want to contact CS also cannot, live chat also failed. doh.gif
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Are you in petaling area? i was having this issue and call failed issue these past few days and the live chat says there is disruption in petaling
sadlyfalways
post Jun 29 2021, 09:40 PM

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QUOTE(fkinmeng @ Jun 29 2021, 09:09 PM)
I finally got through to digi, the CS told me that there was a system glitch and it automatically deactivated my VoLTE and VoWIFI. doh.gif
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Ayy that’s good! Mine came back by itself today
sadlyfalways
post Jul 3 2021, 05:57 PM

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Guys anyone noticing volte disappearing and only reappearing after turning on off airplane mode?
sadlyfalways
post Jul 5 2021, 04:13 PM

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Guys, I’m using iPhone 11 Pro Max, iOS 14.6 with volte

Today I noticed my Apple Watch and phone ring for one second (not using digi airsim atm)

When I looked at the phone and watch, no notification and nothing in the call log

I have dnd enabled and only family can ring my phone

Turns out someone did try to call me, but it didn’t show up in the call log and it only rang once.

For the other line it rang normally

Is this an iPhone problem or digi problem ya?

This is the second time it is happening
sadlyfalways
post Jul 13 2021, 05:08 PM

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QUOTE(fruitie @ Jul 12 2021, 05:01 PM)
It works like physical SIM card. No difference for my case. Speed is also good, calls also OK.
Yes, if change phone, need to go to Digi Store again to get new profile. I checked with Digi staffs before, they said the profile cannot be reused.

After started using it, I really find it quite convenient. I can have few eSIM profiles and switch accordingly if I need to, though I cannot travel now, so only use it for Digi. I only changed to eSIM when I started using iPhone last year.
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I’m not too sure if it’s exactly the same. I’m using esim now on my iPhone and I’ve noticed recently that certain calls just ring once on my phone and then it stops. These supposed failed calls don’t show up in my call log, and I won’t know who called unless I was actively looking at my screen

I dunno if it’s digi or esim or iPhone problem, but I never had any issue like this before

The person who tried to call me says the phone just went straight to voicemail, even though it tried to ring for me😂😂

Anyone notice this before ? I’m in the petaling district
sadlyfalways
post Jul 14 2021, 12:46 PM

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QUOTE(JohnnyWKY @ Jul 14 2021, 09:43 AM)
if you fail call in, I think most properly was the problem of weak 4G connection, try disable VoLTE inside your iphone setting, then problem solved temporary until 3G terminate and you can enable back to test brows.gif
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Hahahaha thanks for the info! Actually I only changed to digi from maxis because my bill for whole family used to be 500+ even in lockdown when nobody using

Now only 120 and still got unlimited calls for everyone

Digi called and said it’s because of congestion issues, never had this issue before, I guess many in my area had the same thought as switching to digi to save money

Digi says it should be solved by October, but if not I’ll need to switch out before jendela January shutdown


sadlyfalways
post Jul 25 2021, 08:04 PM

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Hello guys. Today I experienced a very weird issue with my lines

My two supplementary numbers were trying to log in to shopee and requested their verification codes

Both the codes came to me, the principle

Why is that happening ?

Anyone experienced this before ? What do I do to fix this
sadlyfalways
post Sep 23 2021, 04:10 PM

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Hello guys, is anyone having issues enabling mobile data on you Apple Watch ??

I am unable to set up my Apple Watch with DiGi. Keep getting this POST error, anyone else experience this before ?

user posted image
sadlyfalways
post Oct 12 2021, 11:55 AM

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Hello, today I was passing by Shah Alam on the federal highway and I lost signal multiple times in a single area whilst stationary in jam.

I had full 4G, then it’ll drop to 1 bar and the internet 4G symbol will disappear too

This happened multiple times within the span of one minute and it stopped

Anyone noticing this issue too?
sadlyfalways
post Nov 10 2021, 10:48 AM

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QUOTE(nexona88 @ Nov 10 2021, 10:44 AM)
Anyone realized...
After the so called upgrade recently...
Data kinda utilization higher than usual... I mean, reduce faster rate than the recently upgrade...

Digi tweek their system...
So that data finished faster???

Already check all..
No background apps working & sucking data....

Prepaid btw..
If anyone wondering...
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Omg I thought I was going crazy ahhaha.

My 25gb finished yesterday, it usually never finishes before my billing cycle

I checked inside the phone data meter says I only used 19gb lol.
sadlyfalways
post Nov 11 2021, 12:20 PM

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QUOTE(ante5k @ Nov 11 2021, 11:39 AM)
Did you notice that the family line uses main lien data quota first before start using their own quota ?

5 Gb free—> main line quota —> own family line quota
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Yesss I hate this so much.

Need to manually turn it on and off lol
sadlyfalways
post Nov 13 2021, 11:29 AM

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Hey guys! Anyone having problem receiving calls on DiGi as of late?

My calls are going straight to voicemail and I only get the voicemail sms that people are trying to call, then I can call back no issue

It happens at my home where I have volte activated and full 4G signal
sadlyfalways
post Nov 14 2021, 04:57 PM

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QUOTE(poh880 @ Nov 14 2021, 04:30 PM)
It only happened to me if using VoWiFi on my Mi 10T Pro. Digi VoLTE so far so good. What handset you used? After i changed back to P30 then it is good on both. My house has 0 signal 😅
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I’m using iPhone 11 Pro heheh. Don’t use vowifi though
sadlyfalways
post Nov 14 2021, 04:59 PM

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Hey guys!! I have one number constantly stuck with “Sorry, yr request is not successful. Pls contact yr current telco to clarify.”

All other number in my family plan don’t have this problem, only my line, one of the supplementary gets this error.

Every time resubmit request also same, error and rejected the request to mnp

The rejection reason is then one number didn’t reply to the validation sms

My sim is esim can that cause this issue?
sadlyfalways
post Nov 14 2021, 06:25 PM

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QUOTE(azhar75 @ Nov 14 2021, 06:15 PM)
That line is now inside Axiata Yoodo, rite?
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I think it is still long way before digi and axiata actually merge. and i heard somewhere that they will only combine 2g fisrt, same like what happened in the UK with orange and tmobile. will take few years before any actual combining
sadlyfalways
post Nov 15 2021, 01:36 PM

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user posted image


DIGI supports sucks so bad. Waited an hour for nothing. Nobody is answering their helpline too.

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