i m using celcom rm 89 mega M.
can i know digi postpaid contract iphone 11 any catch ? what is the package and how to check ?
Digi Fans Club & Enquiries V18, Let's Inspire
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 Sep 27 2020, 09:33 AM
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#1
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Senior Member
1,630 posts Joined: Jun 2006 
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Feb 21 2023, 09:43 AM
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#2
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Senior Member
1,630 posts Joined: Jun 2006
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i am a family of 5 (with 3 children) mostly uses very little internet. can I know what is the best package with the lowest bill ? assuming each once make 20 cellphone calls a month.
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Feb 14 2024, 10:58 PM
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#3
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1,630 posts Joined: Jun 2006
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QUOTE(funnyTONE @ Feb 6 2024, 01:34 PM) From what I understand, this package is made by their fibre team, so you sorta need to register your interest with digi/celcom and later their fibre team will call you back. That is what they meant by selective registration. But its just not true. Any Digi Store Express can do it for you, but the staff need to know the step-by-step process since it will cross between their postpaid team and fibre team. It took me 24 days to get mine registered (Celcom). I m a current Digi user with P90 (RM 90) per month with contract until 1 May 2024. i have 4 sup line (RM40x1, RM 30x1, RM20x2) and a Maxis Fiber 30Mbsp @ RM 59/month. total about RM 259 without tax. Dont inquire about the 201. That one actually includes rm1 phone. The easiest is just ask for the 260 plan, but making sure that all the rebates is applied: - $50 lifetime rebate for existing digi customer -$139 lifetime rebate for existing 300Mbps fibre (making it free) - 50% discount on family supplement lines (but you must convert this to 5g family line along with principal line)  how can I know if this 201 plan will help me ? where can I get the full terms and conditions and am i eligible even under contract until may ? why would the telco beating around the bush with plans, and die die want customers to go to centre wasting each other times. This post has been edited by ccschua: Feb 14 2024, 11:14 PM |
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Feb 15 2024, 01:36 PM
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#4
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Senior Member
1,630 posts Joined: Jun 2006
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there is a lot of hidden agenda and fees trapping end users. at the end, it is not cheap after all. more often than not, after signing out, then only to find the fees here and there.
all telcos operate the same, no transparency. |
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Feb 21 2024, 11:51 AM
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#5
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Senior Member
1,630 posts Joined: Jun 2006
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I m on P90 with contract (phone). those on contract can not switch to digi 260. ask them, why cant i switch plan since its a upgrade, their reply, pay penalty.
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Mar 25 2024, 08:25 AM
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#6
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Senior Member
1,630 posts Joined: Jun 2006
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I am on a P90 postpaid plan with 4 sublines. I signed a contract on 1 may 2023 with free phone for 1 year.
i notice in the app, I can get 30 GB for free recurring monthly. can I know if I click to buy will I be put on a contract like for another year ? |
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Mar 26 2024, 11:22 PM
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#7
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Senior Member
1,630 posts Joined: Jun 2006
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can I know what is the T&C if i subcribe for the Free 20GB Hotspot recur monthly ?
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Apr 8 2024, 03:43 PM
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#8
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Senior Member
1,630 posts Joined: Jun 2006
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I m currently on the CD P90 with 4 sublines paying through my nose.
I came across Maxis hotlink offering RM35 with 60GB data for 6 months (RM 45 after that) as compared to CD RM 40 for 60GB. since I need 5 lines for my family, i believe this Maxis deal is the best. on month 7, just port out ? is there better deal somewhere ? This post has been edited by ccschua: Apr 8 2024, 03:45 PM |
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Apr 8 2024, 05:21 PM
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#9
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Senior Member
1,630 posts Joined: Jun 2006
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for prepaid, i cant keep the old number, right ?
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Apr 9 2024, 03:43 PM
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#10
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Senior Member
1,630 posts Joined: Jun 2006
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i give up on digi, and that is it. i will port to Maxis. maxis just increase the rebate from 6 months to 12 months with no contract.
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May 4 2024, 03:10 PM
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#11
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Senior Member
1,630 posts Joined: Jun 2006
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I am a digi user with 4 sublines. i was out of contract on 30 apr and trying to port out to digi.
I have no outstanding and only hav a current bill of RM 190. even if I pay, no outstanding (zero) all 5 lines port out and acknowledged by DIGI. but still rejected. does that mean pay the current bill ? the reason for reject "TEST HOTBILL TIMER OVERDUE" This post has been edited by ccschua: May 4 2024, 03:15 PM |
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May 5 2024, 02:29 PM
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#12
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Senior Member
1,630 posts Joined: Jun 2006
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That means I have to drop by Digi centre? I felt so cheated signing up with Digi. Digi just make my life miserables
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May 5 2024, 08:27 PM
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#13
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Senior Member
1,630 posts Joined: Jun 2006
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i drop by digi centre, and they assures no outstanding, including april which is not due.
but port out still rejected. reason for reject again : test hotbill timer overdue |
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May 5 2024, 09:52 PM
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#14
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Senior Member
1,630 posts Joined: Jun 2006
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i drop by digi centre, and they assures no outstanding, including april which is not due.
but port out still rejected. reason for reject again : test hotbill timer overdue |
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May 6 2024, 08:30 AM
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#15
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Senior Member
1,630 posts Joined: Jun 2006
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QUOTE(sadlyfalways @ May 5 2024, 11:19 PM) Make mcmc report case submitted. it was quite a lengthy process to lodge a complaint. |
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May 6 2024, 02:27 PM
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#16
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Senior Member
1,630 posts Joined: Jun 2006
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morning submit complain to MCMC, 1pm MCMC updated waiting Digi response. kudos to MCMC.
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May 16 2024, 12:40 PM
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#17
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Senior Member
1,630 posts Joined: Jun 2006
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after complaining to MCMC, finally only after 3 days, DIGI responded to MCMC.
the episode i learn here, when u want to port out from DIGI, make a complain to MCMC. lesson learnt : never ever join DIGI, no matter how good the offer it gives. i was still rejected when I try to port out even though paying all the standing, still rejected. then suddenly the line cut off. and I switch to MAXIS. had I not complained, well DIGI will just keep on reject. and what else can u do ? |
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May 23 2024, 01:30 PM
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#18
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Senior Member
1,630 posts Joined: Jun 2006
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QUOTE(Human Nature @ May 17 2024, 11:52 AM) Can share how you complain to MCMC, via email or any form? just create and register at mcmc and lodge complain via form.What is BOS? Human Nature liked this post
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