Yes we tried to slide there is no plan related active and i barely use 5mb since last month.

We try cs tomorrow. Thanks.

We tried ssid also only have basic internet active. My friend missing 3days. I missing 2 days.

This post has been edited by RallyNight: Nov 20 2020, 11:25 PM

When did you first subscribe?

21th Oct me n my friend do at the same time.

Friend check said plan missing yesterday due to felt sudden internet speed drop to 3mbps.
Icheck mine missing too today.

Not even on 30days.

Lol, nah dont like like marah ppl for small thing. Now wfh also barely use.

They probably counted Oct 21 as a full Day 1. Or gremlins in their system.

Still arent 20th 11:59pm is the last moment.

Well what did it say was the expiry?

From my experience (not Next), if it says "expiry 20-Nov-2020 00:00" it means the last valid moment was 19-Nov-2020 23:59.

No idea. I just assume might be like you listed then.

Bro, oct has 31th... It is correct that the plan stop at 20th
2nd, yes the plan is not auto renew and din inform by sms... Aiz

Aiz no auto renew, they could remove the plan anytime.

Yes. Digi has made it clear this is a promotion on its website.

Nothing to lose, no contract, and no speed cap. In fact if you do not use much, can even go lower and take Postpaid 59.

Thank you for subscribing to the monthly plan. Free Extra 6GB for awesome customer like you. Redeem at https://digi.my/inbox or dial *888*1# within 7 days.

------

I received the message above after I auto renew to my existing bigbonus28.

Is the free extra 6GB on a monthly basis after renewing my existing plan ? I think its my first time i got a message like that.

Thanks

There is also two kinds of bigbonus 28

Bigbonus 28 (4gb + 30gb + ultdcalls)

Bigbonus28 (7gb + 30gb + ultdcalls)

Have been get that 3 month
Everytime renew plan will get for stay longer user
6GB will utilize first, top on any other quota

There are MORE than two kinds of biGBonus 28.

It's in the Prepaid FAQ, under "Extra Internet":

https://www.digi.com.my/support/help-center.../extra-internet

In the Prepaid FAQ section, the "Extra Internet" falls under Digi Next Prepaid and Internet, not Digi Live Prepaid. However since it's stated that

Which means, Digi Live prepaid users are also eligible for the extra Internet too, right?

It applies to all subscription add-ons with auto-renew which are available in Digi Prepaid.

Digi made a mistake by putting the Extra Internet FAQ under Next, when Next doesn't have any auto-renew subs.

Sometimes they make things so complicated until their own staff are confused.

I feel sorry for their staffs . Thank you for the clarification.