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> (disputed solved) ASUS PDA

low yat 82
post Jul 31 2007, 10:25 PM

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QUOTE(kimhoong @ Jul 31 2007, 09:42 PM)
I think the bold sentence should NOT be overlooked.

What is the problem with the buyer? AFAIK, he has been complaining about the CASING, nothing to do with the functionality of the phone.

Now that the seller agrees to pay 100% for the replacement of the scratched/damaged part and 50% of a new casing. Basically, it should has solved the CASING problem. Yet, the buyer doesn't agree on it.

Although I am not a seller, I think the seller is offering the best option he can.
*
p/s: sorry, i dun read whole of d post... but i do agree wit this...


mayb d TS dun like its functionality or got bored d... hmm.gif hmm.gif
vikingw2k
post Jul 31 2007, 10:29 PM

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QUOTE(ad_rv4 @ Jul 31 2007, 10:19 PM)
i've done this for the sake of the forum, to make a better place to trades and also this is the 'lesson' for you for not to be a cheater@mislead buyer, dont forget it till ya die..
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Now I knew your intention of creating this thread. You sounded as if you've no intention to solve this dispute and you are here trying your very best to bring down my tag.

QUOTE(selvalives @ Jul 31 2007, 10:26 PM)
WHY THE BUYER NEED TO SATISFY THE SELLER IF THE SELLER DID SOMETHING WRONG ?
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Do not simply accuse that I'm wrong when you don't have any facts to show. You are trying to mess this up instead of suggesting fair solutions.
stevenlee
post Jul 31 2007, 10:32 PM

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QUOTE(ingjoo @ Jul 31 2007, 07:42 PM)
vikingw2k..  so far i haven't seen any of your witnesses reply to this thread here, what we see is that they come to this thread and view the photos and sms/pm their comments? hard to convinced us right..
this is what i have been looking for..i tot i not been following the tread closely or i miss out the witness statement ...now i got partner....there is still no witness can prove there is no scratch which mention by viking this is 4th day and still no witness.....

QUOTE(Notoriez @ Jul 31 2007, 08:08 PM)
Dude,

I'll guess that you never seen or met Viking2w personally shakehead.gif

Don't JUDGE a BOOK by it's COVER..can you see his successful trading lists?? How much?? And only this time maybe he made a mistake..don't ever CALL people a CHEATER unless he's proven GUILTY!..

I've met him and talk to him and he seems to be a very nice seller...how can you expect to get a 2nd HP without any WEAR and TEAR! Now he's willing to share the cost of replacing the HP casing with the buyer..where else you can get a better deal than that?? Im asking you now..

Next time if in doubt of the products quality that you bought online then do COD! If can't do COD then don't do any online DEAL @ all shakehead.gif

So if i were the buyer, i would like to take up Viking's offer and SHUT THE HELL UP!
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bro, u ask ppl dun judge the book by its cover but ur statement "can you see his succefull trading list" already say u judge ppl by its cover...with long trading list can mean what????? whistling.gif

how u feel if u being cheated???what if this happen to u??? what to do with successful trade list??? will u think that ur pda will function normally as is has been drop before???u also scare it may malfunction in few month and u have to waste ur effort and time to send back for repairing....

sharing the cost is not a good idea as some1 has been cheat and now has to fork some money to repair...is that fair??? ..if the seller bare all the cost then is still considerable ok.....
ad_rv4
post Jul 31 2007, 10:35 PM

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QUOTE(vikingw2k @ Jul 31 2007, 10:29 PM)
Now I knew your intention of creating this thread. You sounded as if you've no intention to solve this dispute and you are here trying your very best to bring down my tag.
Do not simply accuse that I'm wrong when you don't have any facts to show. You are trying to mess this up instead of suggesting fair solutions.
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you r trying to create an issue here, u already know from the start that ur the real cheater..RIGHT FROM THE START!!!
ViRaViRa
post Jul 31 2007, 10:35 PM

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QUOTE(selvalives @ Jul 31 2007, 10:26 PM)
WHY THE BUYER NEED TO SATISFY THE SELLER IF THE SELLER DID SOMETHING WRONG ?


Added on July 31, 2007, 10:28 pm

another misleading comment. i have no idea how some of these "senior members" can comment like this .
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Yes, im asking you the same question. I don't understand because I NEVER SAID BUYER NEED TO SATISFY SELLER, did I?

What I meant was buyer & seller satisfy themselves, not each other. It's a win-win situation where buyer feel satisfied with the product (unless wana behave 'childish' demanding for full refund) & seller also feel satisfied with the given solution (which is to change the casing)

Anyway, I back out as I see no point if both parties & some external parties keep on saying the same thing without looking for a solution.

Viking & ad_rv4, hopefully you guys can solve it peacefully...

C ya

This post has been edited by ViRaViRa: Jul 31 2007, 10:38 PM
low yat 82
post Jul 31 2007, 10:37 PM

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QUOTE(selvalives @ Jul 31 2007, 10:26 PM)
WHY THE BUYER NEED TO SATISFY THE SELLER IF THE SELLER DID SOMETHING WRONG ?


Added on July 31, 2007, 10:28 pm

another misleading comment. i have no idea how some of these "senior members" can comment like this .
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y missleading???



i thnk better list down d

1) problem
2)solution n y


all people r posting like samething over and over again....


stevenlee
post Jul 31 2007, 10:40 PM

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QUOTE(ViRaViRa @ Jul 31 2007, 10:35 PM)
Yes, im asking you the same question. I don't understand because I NEVER SAID BUYER NEED TO SATISFY SELLER, did I?

What I meant was buyer & seller satisfy themselves, not each other. It's a win-win situation where buyer feel satisfied with the product (unless wana behave 'childish' demanding for full refund) & seller also feel satisfied with the given solution (which is to change the casing)
*
u got your point there...but once u been cheated....u think u will tolerate???i think u will bang that shop and spaming in lowyat condeming that shop bla bla bla....
ViRaViRa
post Jul 31 2007, 10:51 PM

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QUOTE(stevenlee @ Jul 31 2007, 10:40 PM)
u got your point there...but once u been cheated....u think u will tolerate???i think u will bang that shop and spaming in lowyat condeming that shop bla bla bla....
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Yes, Mr. stevenlee. I admit I WAS. But now I don't think it's a good solution as it doesn't bring any benefit to myself. Of course I will be angry. But what is going to happen if I just rant & ask for a refund for that?

Let's think practically, imagine those big companies etc like Dell, Nokia etc. When you have a faulty unit received from them & you take back to them, will they refund your money? NO!

There's no point to argue & argue without coming for a solution. Time is precious, so just get it done fast & go ahead.

» Click to show Spoiler - click again to hide... «


sam0919
post Jul 31 2007, 10:55 PM

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QUOTE(stevenlee @ Jul 31 2007, 10:32 PM)
this is what i have been looking for..i tot  i not been following the tread closely or i miss out the witness statement ...now i got partner....there is still no witness can prove there is no scratch which mention by viking this is 4th day and still no witness.....
bro, u ask ppl dun judge the book by its cover but ur statement "can you see his succefull trading list" already say u judge ppl by its cover...with long trading list can mean what?????  whistling.gif

how u feel if u being cheated???what if this happen to u??? what to do with successful trade list??? will u think that ur pda will function normally as is has been drop before???u also scare it may malfunction in few month and u have to waste ur effort and time to send back for repairing....

sharing the cost is not a good idea as some1 has been cheat and now has to fork some money to repair...is that fair??? ..if the seller bare all the cost then is still considerable ok.....
*
with the bolded words..lets say when u trying to buy a 2nd hand item..mobile phone...pcs..blabla anything..would u expect the seller tell u how many times it dropped b4? or give u the list which record down all the frequency by how many times the item dropped..repair...etc..? when u buy the 2nd hand items, u will expect it could not last longer rite? if u wan it function properly jus go and get a new 1 with warranty correct? and i dun think seller got such a free time to telling u all these and list down all those rubbish...somemore now the problem is not bcoz of the pda dropped b4..is bcoz the picture posted by seller do not match wat the buyer expected in mind when he received the item

and the seller agreed to pay 100% of loses..pls read the previous pages man...jus the TS dun wan to accept the offer..

This post has been edited by sam0919: Jul 31 2007, 11:11 PM
stevenlee
post Jul 31 2007, 11:05 PM

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QUOTE(ViRaViRa @ Jul 31 2007, 10:51 PM)
Yes, Mr. stevenlee. I admit I WAS. But now I don't think it's a good solution as it doesn't bring any benefit to myself. Of course I will be angry. But what is going to happen if I just rant & ask for a refund for that?

Let's think practically, imagine those big companies etc like Dell, Nokia etc. When you have a faulty unit received from them & you take back to them, will they refund your money? NO!

There's no point to argue & argue without coming for a solution. Time is precious, so just get it done fast & go ahead.

» Click to show Spoiler - click again to hide... «

*
bro, the statement u use above is quite dangerous...what if all the lyn-er practice what u say selling faulty unit will not refund as like dell and nokia?we can say the item is in good condition before post out just like Dell did..but reach buyer is faulty so no refund but we actually send out faulty unit... is that fine with u?
yup Dell and Nokia wont refund you..but at least they bear all the cost and might appologize to you in return as this is thier fault... that is why i suggest viking bear all the cost and apologize for his mistake... at least this can maintain his reputation and buyer get his pda phone in good condition as it send back to Asus to change casing and at that time viking can ask the Asus staff to check the condition of the PDA phone at least can make sure the phone is still in good condition before pass to buyer again...

is that ok with you??i not here to flame you as i also learn from your opinion and other opinion as well ...correct me if i m wrong smile.gif


Added on July 31, 2007, 11:09 pm
QUOTE(sam0919 @ Jul 31 2007, 10:55 PM)
with the bolded words..lets say when u trying to buy a 2nd hand item..mobile phone...pcs..blabla anything..would u expect the seller tell u how many times it dropped b4? or give u the list which record down all the frequency by how many times the item dropped..repair...etc..? when u buy the 2nd hand items, u will expect it could not last longer rite? if u wan it function properly jus go and get a new 1 with warranty correct? and i dun think seller got such a free time to telling u all these and list down all those rubbish...somemore now the problem is not bcoz of the pda dropped b4..is bcoz the picture posted by seller do not match wat the buyer expected in mind..

and the seller agreed to pay 100% of loses..pls read the previous pages man...jus the TS dun wan to accept the offer..
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i dun see viking agree to pay 100% as transportation and 50% casing still bear by buyer..did i say wrong notworthy.gif

This post has been edited by stevenlee: Jul 31 2007, 11:09 PM
ViRaViRa
post Jul 31 2007, 11:13 PM

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QUOTE(stevenlee @ Jul 31 2007, 11:05 PM)
bro, the statement u use above is quite dangerous...what if all the lyn-er practice what u say selling faulty unit will not refund as like dell and nokia?we can say the item is in good condition before post out just like Dell did..but reach buyer is faulty so no refund but we actually send out faulty unit... is that fine with u?
yup Dell and Nokia wont refund you..but at least they bear all the cost and might appologize to you in return as this is thier fault... that is why i suggest viking bear all the cost and apologize for his mistake... at least this can maintain his reputation and buyer get his pda phone in good condition as it send back to Asus to change casing and at that time viking can ask the Asus staff to check the condition of the PDA phone at least can make sure the phone is still in good condition before pass to buyer again...

is that ok with you??i not here to flame you as i also learn from your opinion and other opinion as well ...correct me if i m wrong smile.gif
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Bro, I said no REFUND - means MONEY WILL NOT BE RETURNED. But of course warranty applicable & faulty parts must be replaced by seller. Is it fine with you if I buy something from you & ask for full refund just because you said new but i saw a scratch on the thing although it's functioning properly? (example)

Yes,Viking agree to bear the cost. It's just that seller & buyer need to nego further on the percentage. Buyer STRICTLY WANTS HIS MONEY BACK. NO OTHER SOLUTION!!! What are you going to say for that?

EDIT : buyer for seller

This post has been edited by ViRaViRa: Jul 31 2007, 11:24 PM
figure8
post Jul 31 2007, 11:17 PM

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i'm not defending any side. ad_rv4 i know how you feel.. how about both of u check the price for new housing. i'm not sure the actual price, if the price around rm100+, at least u already know u only have to pay rm50+ to replace the housing (if u agreed to deal 50/50 with the seller)... or maybe u can nego 65/35... full refund is kinda impossible, even if u buy defected item at any shop, they will ask u to change with other item am i right?..

-if both of u still remain with your own decision, i'm sure this will not going anywhere.. if u not satisfied with changing the housing, u should give another solution (except full refund)... we all know this will ended eventually, n goodluck for both of u..
sam0919
post Jul 31 2007, 11:19 PM

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QUOTE(vikingw2k @ Jul 31 2007, 09:39 PM)
You are making yourself sounded as if you have lost interest in that phone and wanted back your cash so badly probably you got bored of it and wanted to buy other stuff or found better deal elsewhere.If you are genuine in solving this matter I don't see why you would reject my offer which is change the Top part for you and me bearing 100% of the cost, this already benefit you. Imagine, buy a used phone, and suddenly got extra damage, blame and accuse the seller blindly, seller generously just replace the casing for you FOC when you yourself could be suspected for the damage.
Obviously this statement doesn't sounds right at all. You are just thinking of the buyer's side. Not as a neutral side. I would say, just leave this thread as you are not contributing anything to the resolution but inviting flames. Thanks
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QUOTE(stevenlee @ Jul 31 2007, 11:05 PM)
i dun see viking agree to pay 100% as transportation and 50% casing still bear by buyer..did i say wrong notworthy.gif
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with the bolded word..viking is agreed to bear all the losses no matter on transportation or changing new casing notworthy.gif
stevenlee
post Jul 31 2007, 11:20 PM

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QUOTE(ViRaViRa @ Jul 31 2007, 11:13 PM)
Bro, I said no REFUND - means MONEY WILL NOT BE RETURNED. But of course warranty applicable & faulty parts must be replaced by seller. Is it fine with you if I buy something from you & ask for full refund just because you said new but i saw a scratch on the thing although it's functioning properly? (example)

Yes,Viking agree to bear the cost. It's just that seller & buyer need to nego further on the percentage. Seller STRICTLY WANTS HIS MONEY BACK. NO OTHER SOLUTION!!! What are you going to say for that?
*
for your first question i think it is not correct to answer in this forum as ppl might say i stand at other side...

i think you are saying BUYER want his money back instead of SELLER....
refund or not is up to viking but at least the minimal viking can do is replace the casing and do checking which all bear by seller and at least apologize for his mistake....

i think this will satisfied most of forumer here cos TE willing accept his mistake rather than pushing it out...
ViRaViRa
post Jul 31 2007, 11:22 PM

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QUOTE(figure8 @ Jul 31 2007, 11:17 PM)
i'm not defending any side. ad_rv4 i know how you feel.. how about both of u check the price for new housing. i'm not sure the actual price, if the price around rm100+, at least u already know u only have to pay rm50+ to replace the housing (if u agreed to deal 50/50 with the seller)... or maybe u can nego 65/35... full refund is kinda impossible, even if u buy defected item at any shop, they will ask u to change with other item am i right?..

-if both of u still remain with your own decision, i'm sure this will not going anywhere.. if u not satisfied with changing the housing, u should give another solution (except full refund)... we all know this will ended eventually, n goodluck for both of u..
*
Yes, agree with this. Maybe Viking can compensate a certain amount to ad_rv4 which the buyer can decide whether want to use it to change housing or use the current one.

Is there any Asus Service Centre in Pahang?

This can save courier cost & solve the problem...


Added on July 31, 2007, 11:25 pm
QUOTE(stevenlee @ Jul 31 2007, 11:20 PM)
for your first question i think it is not correct to answer in this forum as ppl might say i stand at other side...
i think you are saying BUYER want his money back instead of SELLER....
refund or not is up to viking but at least the minimal viking can do is replace the casing and do checking which all bear by seller and at least apologize for his mistake....

i think this will satisfied most of forumer here cos TE willing accept his mistake rather than pushing it out...
*
Well, different people have different opinion

Oh, that is an error. Thanks for highlighting smile.gif

This post has been edited by ViRaViRa: Jul 31 2007, 11:27 PM
stevenlee
post Jul 31 2007, 11:28 PM

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QUOTE(vikingw2k @ Jul 31 2007, 04:14 PM)
Let's not waste more time, let me emphasize my proposal to you again.

- You send the phone back to me(you bear the postage of course, you don't claim a company for your petrol charges when returning their products to them right?),

- I'll send it  to Asus Service Centre to change a new housing, I will check whether they need to replace the whole thing or just the top part. If it's just the top part, I will fork out 100%, if it's the whole casing, I will fork out 50%(as I believe that you too should fork out some money as it involved changing the whole thing and you are only claiming the top part). Either way is benificial to you  because  If you were to count dead grass, the Top part scratches is 20% since earlier on you said it looks like 80% Like new, So by right I should only pay 20% of the whole housing and You pay 80% of the balance cost, still I'm generous enough to fork out 50% of the cost of changing the entire casing for you when by right I only need to pay the part that you claimed.

- I'll pickup the phone myself from Asus Service Centre( I'll bear my own transport cost)

- I'll then check the phone, test and make sure everything is ok , upload a few pictures of the top part which they've replaced for you to see clearly the condition of the top part, 

- and finally You either send your courier to pickup from me or you bear my transportation + postage charges for me to send the item back to you (you don't ask a company to send back your claimed products at their cost don't you think so?)

In short,

- You only pay the postage tru and fro.
- I'll pay the 100% cost of changing the top part, and 50% if it involves changing the whole casing.
QUOTE(sam0919 @ Jul 31 2007, 11:19 PM)
with the bolded word..viking is agreed to bear all the losses no matter on transportation or changing new casing notworthy.gif
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bro, viking did not bear all the cost from seeing the above quote... changing casing mostly involve top and down...buyer has to pay 50% for down casing which he is not claiming rclxub.gif


sam0919
post Jul 31 2007, 11:33 PM

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sry my fault =.=
vikingw2k
post Jul 31 2007, 11:36 PM

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Just in case you guys missed out any points from my proposal

» Click to show Spoiler - click again to hide... «


This post has been edited by vikingw2k: Jul 31 2007, 11:36 PM
ad_rv4
post Jul 31 2007, 11:50 PM

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[quote=vikingw2k,Jul 31 2007, 11:36 PM]
Just in case you guys missed out any points from my proposal

» Click to show Spoiler - click again to hide... «

*

[/quote]


i have accused u blindly?? it is a joke rclxm9.gif the previous owner admit the PDA had dropped b4, make a clear statement here that u mislead me to buy ur PDA with ur pics and words, i will forgive u and lets the mods decide what will happen to you.. be a real man thumbup.gif

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post Jul 31 2007, 11:51 PM

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Come on, give viking a chance. Proposed resolution is very resonable.

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