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> (disputed solved) ASUS PDA

wandzul
post Jul 31 2007, 11:54 PM

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its just about the pda sold is not up to what advertised.. an ethical yet responsible seller will surely refund since its clearly his fault for not stating/showing the pda's real condition even after being asked by TS.. resulting to misleading..
ad_rv4
post Jul 31 2007, 11:57 PM

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u dun see ka??? he give good solution but his words trying to blame me of what happen, if i accept then i will be the cheater of the story..don't you realize that??? thats y i need seller to make clear statement here that he is misleading buyer than after that i will give my desicision..

This post has been edited by ad_rv4: Jul 31 2007, 11:58 PM
wandzul
post Aug 1 2007, 12:01 AM

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well, why should we give an unethical seller a chance? so he can do those unethic tactics again?
vikingw2k
post Aug 1 2007, 12:02 AM

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QUOTE(ad_rv4 @ Jul 31 2007, 11:57 PM)
u dun see ka??? he give good solution but his words trying to blame me of what happen, if i accept then i will be the cheater of the story..don't you realize that??? thats y i need seller to  make clear statement here that he is misleading buyer than after that i will give my desicision..
You are hilarious, why would someone call you a cheater if you accept the casing-replacement solution proposed by me? Are you saying that this is the main reason you don't want to accept this good and fair solution, fearing that people would call you a cheater?


wandzul
- stay out if you are not here to contribute a useful solution.

This post has been edited by vikingw2k: Aug 1 2007, 12:11 AM
Rena_blue
post Aug 1 2007, 12:04 AM

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since he is giving the good solution , u also said that ( in post 408 , 11.57 pm) , why dun u guys solve it ? 2 side also got wrong ,there is no winner here.
nobody is cheater, story creater.
misunderstand , misinterpret , careless onli ...every1 learns from it lor...
in this realistic world , there is no full refund la. even in tesco , u accidentaly pick a faulty items or the staff hand you the faulty item , there is no refund but there is exchange .rite?
since we have a good solution , y dun accept it and case closed n stop blamming, flamming , and etc?
nobody here is kido lo , problem solving is important ma !
-juz my point of view -

if viking is unethical , he wont come here to solve the problem and give solution and explanation .
this word is not suitable in this case!

This post has been edited by Rena_blue: Aug 1 2007, 12:06 AM
DaIdiot
post Aug 1 2007, 12:08 AM

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QUOTE(ad_rv4 @ Jul 31 2007, 11:57 PM)
u dun see ka??? he give good solution but his words trying to blame me of what happen, if i accept then i will be the cheater of the story..don't you realize that??? thats y i need seller to  make clear statement here that he is misleading buyer than after that i will give my desicision..
*
dont you realise what you are saying here is a double edged sword?

The same words could be used on you as well.

Only replace the "good solution" with "full refund" and seller with buyer

and what you are saying there, is you are trying to force a confession from what might be an innocent case.

This post has been edited by DaIdiot: Aug 1 2007, 12:12 AM
wandzul
post Aug 1 2007, 12:29 AM

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viking, i oredi gave my solution, and that is full refund..

but since u still insist on not to refund, yet u wanna replace the casing then this is my another solution.

why not u just apologize to TS publicly about ur mistake on the deceiving/misleading sale thread.. and the u cover the cost of replacing the housing to an exactly 95% NEW or better housing, since TS paid the amount expecting to receive a pda with 95% NEW condition (as what u advertised in ur sale thread).. remember, the cost must be on u bcos its clearly ur mistake/fault for not providing accurate details about the pda, so u must correct ur own mistake..

so what say u? and TS pls accept the solution just to save the hassle of arguing and flaming here n there.. btw, the pda is still in good working condition rite?
vikingw2k
post Aug 1 2007, 12:32 AM

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QUOTE(wandzul @ Aug 1 2007, 12:29 AM)
u cover the cost of replacing the housing to an exactly 95% NEW or better housing
You, just missed this post by me.
ad_rv4
post Aug 1 2007, 12:37 AM

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QUOTE(wandzul @ Aug 1 2007, 12:29 AM)
viking, i oredi gave my solution, and that is full refund..

but since u still insist on not to refund, yet u wanna replace the casing then this is my another solution.

why not u just apologize to TS publicly about ur mistake on the deceiving/misleading sale thread.. and the u cover the cost of replacing the housing to an exactly 95% NEW or better housing, since TS paid the amount expecting to receive a pda with 95% NEW condition (as what u advertised in ur sale thread).. remember, the cost must be on u bcos its clearly ur mistake/fault for not providing accurate details about the pda, so u must correct ur own mistake..

so what say u? and TS pls accept the solution just to save the hassle of arguing and flaming here n there.. btw, the pda is still in good working condition rite?
*
apologize to me publicly and admit ur mistake on the deceiving/misleading sale thread would be the first stage of this solution, i bet this is the hardest stage for him now!!
Rena_blue
post Aug 1 2007, 12:38 AM

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aiyoyo.... where is the buyer neh ??
viking will get dispute lo if he delaying the time >.< sob sob ~
act fast fast since the buyer so concern this issue !!

by the way ,
eh..if viking apologies ,it means that he is deceiving /misleading the sale wo ...but , he doesnt wo , according to his reply here la!
so ... how ar??

however , i think both of the parties have fault also ..y dont settle it quickly as some of us also quite headpain n bored on this issue edi ?
please , both of u !!!!

if buyer dunwan accept it due to this reason and Viking got dispute .
then is it fair ?
then is it viking is a so called unethical seller here?
n then the buyer go and tell who n who ...n sort of like black mailling the seller...

OMG!! SETTLE IT ASAP O ~
nobody going to be blamed .
nobody going to be winner .

IF both of u really concern bout our this lyn community...
we are getting tired of this lurr
thankQ~!

This post has been edited by Rena_blue: Aug 1 2007, 12:43 AM
duo8668
post Aug 1 2007, 12:52 AM

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Well , let me give some opinion.

As a seller ( promoter ) before , what will i do when this happen is :

1. Officially apologize to TS
2. Fully replace the casing as other forumers mentioned.
3. Compensation like RM 50 since didnt notice the fault.( In this case u accuse that seller cover it , so cant confirm )

TS , u may think that why should u accept ? But honestly u are a teacher too and u know what is reality. We all can angry viking at misleading buyer and IF he do that.

Let say i am Buyer in this case :

Sure i will ASK for FULL REFUND bcoz being "cheated" . But that is under condition" the guy willing refund to you regardless BUSINESS NATURE". In this case u may say " I will TOTALLY no buy the PDA BUT wat if the small crack only ? In this case u may NOT SATISFY wif the outside LOOK only. If i were u, i would

1. Ask the seller refund too if able,if not
2.Ask for some compensation
3.Fully replace the casing and since it DROPPED, i will ask seller to borne up the post fees for RMA under shown the terms INCLUDED which is NOT my FAULT

I am a student , i will think it logically and reasoning it wisely.

The last

TS , u did a BIG ERROR which is NEVER DISCUSS with seller before open a thread here. So what we will think about you?
@meno
post Aug 1 2007, 12:55 AM

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After reading almost all the post (excluding those rubbish post), i would like to say a word or two...I hope both parties won't get offended or whatsoever. I will edit this post accordingly if someone is not satisfied.

Firstly, from what i read here and checking Viking's sales thread, it seems as if viking is trying to avoid showing the slight scratch or crack whatever you call it by not highlighting the pictures. However, you can't expect a seller to post up a 360' image on what he or she is selling, as what viking replied, he would have highlighted the scratched parts if he was asked by ad_rv4. So from here i do feel viking still has some valid terms to refuse a full refund. The solution proposed by Viking is quite proper to me, which he agrees on a new casing, so that basically solves the problem.

Ad_rv4 is not happy as he felt he is cheated and he felt the scratch was hidden on purpose, however 95% new doesn't mean item is in 100% mint condition. If i am the buyer, i will feel unsatisfied too and will feel cheated as well, however i feel it's a little too harsh to accept only full refund. Try consider viking's proposal on solving the issue.

My proposed solution:
Viking: 1) As you proposed, a replacement on the casing and also an apology due to the scratch. I would not say that you're wrong, but you can't deny that to a certain extend, Ad_rv4 deserves a proper explanation to it.

2) Full refund (or almost full refund), and sell the phone to another party, but shipping charges should be beared by buyer as he rejected the first solution.

Ad_rv4: 1) Accept the casing offer and also apologise to Viking for being sometimes slightly harsh and rude, i understand you feelings but try to calm down and solve this issue properly.

2.) Try to tolerate a little, and accept for say a 95%(You guys make out the figure) refund or something. But accept to ship back the phone to Viking at your cost and responsibility. Means if anything happen to this phone during the shipping, you should be held liable.

Whatever also, i just hope tat both parties can try to calm down, and each take a step back. We're not kids anymore, so solve this maturely, no point trying to blame the other party. I feel a sincere apology from both parties is necessary. Nobody is fully at fault for this issue.

Thats all i have to say. Thank you for reading.
ng121
post Aug 1 2007, 01:00 AM

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rambut sama hitam, hati lain lain...U dun judge a book by only cover rite? even alot of tradelist cant guarantee he wont do any sin...

TS is paying rm1250 for a PDA phone only..and suddenly he get a large hole on his phone and need to top up extra bucks to fix it..TS juz want to get a reasonable price phone but turn out get a PDA phone like tat and need top up for the crack..

as seller mention b4 the previous owner drop this phone b4,I think seller should inform the buyer bout this...what we can look is only external look but how bout internal part?(I think quite serious since it is a big crack+hole)

who would want to buy a pda phone that drop and got crack?For what reason TS want to damage the phone himself ? bcoz the money? I think TS can sell back around that price lar(without the crack)as some forummer here said that TS is desperate for the money..so it is not reasonable to say buyer who create the crack.

TS got own reason to create this thread as he believe he is rite

2cents ..btw TS ..i know you are angry but dun let the situation and your mood control you as other ppl make take this chance to hit you back..

sorry for broken english ..

my suggestion is refund back to TS since it is wasting both your time

This post has been edited by ng121: Aug 1 2007, 01:03 AM
Rena_blue
post Aug 1 2007, 01:04 AM

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duo8668, u give a very good view here ^^
thumbs up !!

however , i have 1 point here.
what if viking apologies then the buyer use this point to "hentam" him ?
forced him to refund full amount or might blackmail him ? in this matter , each of them also have wrong n right, dunno who is right or wrong also wo...this case too many "suspiscious points" ..which onli them 2 know the truth of it .

Viking might be innocent also ...
y dun both also say sorry n baik baik leh and proceed to the casing changing stage ??
V1V3C
post Aug 1 2007, 01:07 AM

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QUOTE(vikingw2k @ Jul 31 2007, 09:53 PM)
No, You are wrong. The phone was slightly scratched on the top during that drop. That drop is not the cause for the bad damage in his picture. Please get your facts right.
*
FACT:

By your post, I believe that there is/are scratch(s) on top of the pda. On how much the damage(s) is, I cannot assume since there is no hard proof.

~So here is the history~

-Buyer asks for details of 5% from seller.

av_rv4 - vikingw2k
bro, i juz back home, confirm wan to buy this pda, can u reserved me till 2morrow???? got prove of ori receipt??? 95% like new so which part is stracth???

-Seller suggests buyer to refer his photos but he failed to mention/show the top part.

vikingw2k - av_rv4
I've the warranty card, stated there bought on 1/7/2007

You can claim from Asus Distributor if anything goes wrong, just call them and they'll send courier to pickup from you and send back to you once they serviced(Free of Charge)*

*from what i heard

You can see the actual condition on my thread. I posted a few clear pics of the actual item.

I'll need deposit to reserve the item for you coz there's another dude coming tonight

update me once you've bank in deposit RMXXX to my account below

Banking Details Removed

-Buyer agrees to buy with the pda condition after convinced that 5% only in seller's pictures despite he does not know the top part scratch(s).

-After the item has been received, buyer found out about the top part's scratch(s) (I would not mention the condition of what buyer claim since it is contradict to what seller claim).

-So buyer claim that the pda is in different condition because of the top part and thus, he feels that he was been cheated.

~End of history~

In my POV, I don't think this is a WIN WIN situation anymore, instead it should be WIN LOSE. For example, if someone was caught in wrong doing to other and ended up in court, he will be punished.

However, because of the refund thing is not possible, I suggest that the buyer to take the seller offer to replace the top part with original part by seller fund if only possible, and yes seller should apologize of his carelessness.
Other than that, I hope you two can settle this maturely.

se7en
post Aug 1 2007, 01:10 AM

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QUOTE(ad_rv4 @ Jul 31 2007, 11:57 PM)
u dun see ka??? he give good solution but his words trying to blame me of what happen, if i accept then i will be the cheater of the story..don't you realize that??? thats y i need seller to  make clear statement here that he is misleading buyer than after that i will give my desicision..
*
You are pushing this too far. What is done is done, the purpose of this forum is to solve the dispute as quickly and as fairly as possible. You yourself have now said the seller has given a "good solution" but you are now bringing up subjective things like his words, blame you etc etc. This dispute will not be settled based on your terms and conditions. If your sole intention is to bring a trade enforcer (and this community) to disrepute for a small issue like this, its not going to happen.

If we find the sellers solution to be reasonable, and that you choose to refuse the solution without proper justification, the dispute will be ruled in favor of the seller - irrespective of your claims. You will than not receive anything for your troubles.

Due to the special circumstances of this case (seller being a trade enforcer), 10 random senior members from the forum will be picked to go through the details and come to a verdict on the dispute.




nntrung
post Aug 1 2007, 01:17 AM

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QUOTE (ingjoo @ Jul 31 2007, 07:42 PM)
vikingw2k.. so far i haven't seen any of your witnesses reply to this thread here, what we see is that they come to this thread and view the photos and sms/pm their comments? hard to convinced us right..

Actually we still haven't heard anything from the witnesses that Viking mentioned before. So we still don't know how bad is the crack before Viking sold the PDA to TS
wandzul
post Aug 1 2007, 01:22 AM

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so i guess the best solution of all is:

(1) Seller apologize to TS formally for his mistake and TS too apologize formally for some rude postings..

(2) Seller bear the cost of replacing a 95% NEW housing or better, since its his mistake (misleading sale thread)..

(3) We all then carry on with our normal lives..

what say u TS and viking?
ad_rv4
post Aug 1 2007, 01:38 AM

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QUOTE(se7en @ Aug 1 2007, 01:10 AM)
You are pushing this too far. What is done is done, the purpose of this forum is to solve the dispute as quickly and as fairly as possible. You yourself have now said the seller has given a "good solution" but you are now bringing up subjective things like his words, blame you etc etc. This dispute will not be settled based on your terms and conditions. If your sole intention is to bring a trade enforcer (and this community) to disrepute for a small issue like this, its not going to happen.

If we find the sellers solution to be reasonable, and that you choose to refuse the solution without proper justification, the dispute will be ruled in favor of the seller - irrespective of your claims. You will than not receive anything for your troubles.

Due to the special circumstances of this case (seller being a trade enforcer), 10 random senior members from the forum will be picked to go through the details and come to a verdict on the dispute.
*
QUOTE(vikingw2k @ Jul 31 2007, 04:14 PM)
I guess this proposal is reasonable enough. The reasons supporting this
- You've accused me blindly for the damage on the top part . So the root of this problem is the Top part. Changing the housing will remove the cosmetic damage on the Top part.
my apologise, i dun agreed of what he claim me accused him blindly..i agreed with wandzul solution, thanks for ur good ideas notworthy.gif
RoxyGal
post Aug 1 2007, 01:47 AM

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THis is malaysian.
I suggest buyer to come to an agreement with the seller since this case has come to a high profile review case by the moderator.

it's already a win win situation here.

QUOTE(se7en @ Aug 1 2007, 01:10 AM)
You are pushing this too far. What is done is done, the purpose of this forum is to solve the dispute as quickly and as fairly as possible. You yourself have now said the seller has given a "good solution" but you are now bringing up subjective things like his words, blame you etc etc. This dispute will not be settled based on your terms and conditions. If your sole intention is to bring a trade enforcer (and this community) to disrepute for a small issue like this, its not going to happen.

If we find the sellers solution to be reasonable, and that you choose to refuse the solution without proper justification, the dispute will be ruled in favor of the seller - irrespective of your claims. You will than not receive anything for your troubles.

Due to the special circumstances of this case (seller being a trade enforcer), 10 random senior members from the forum will be picked to go through the details and come to a verdict on the dispute.
*
This is malaysian nick posting

There is no dispute about the pda anymore.So remember to judge correctly and pick up 10 random senior members.

And the 10 random seniors members cannot be involved in any trading (seller in lyn) to make the right judgement

Remember to look at my photoshop pictures and compare to seller PDA thread's pictures.

QUOTE(wandzul @ Aug 1 2007, 01:22 AM)
so i guess the best solution of all is:

(1) Seller apologize to TS formally for his mistake and TS too apologize formally for some rude postings..

(2) Seller bear the cost of replacing a 95% NEW housing or better, since its his mistake (misleading sale thread)..

(3) We all then carry on with our normal lives..

what say u TS and viking?
*
1) agree with number one but still need moderator to review this case again under misleading offence.

2) cannot be apply before case review by moderators or 10 senior member.Only apply after seller found guilty of misleading.

3)True.

Since both cant agree with each other term.We will wait for the solution from the 10 senior member and moderator.Nothing much to do now

user posted image

This post has been edited by RoxyGal: Aug 1 2007, 01:47 AM

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