i know... but i saw a lot of complaints regarding inspiron screens havin prob and the buzzing noise.... argh....

Errrmm.... how many of u bought inspiron 1520 laptops in perfect condition? no screen probs and buzzing noise. if almost everyone got that prob then i'll go for XPS M1330...

do check for the latop before u buy
hehe

check oso no use la... maybe the display unit no prob but the unit i get got prob lea...

my fren said buyin Dell products is like gambling. =.=" might get a unit with no prob or a unit with some minor prob.

garage there alot seller selling dell notebook,tell them exactly what u need and expect

i asked edi lo... but kenot customize... haiz... and they only comes wif 1 year limited warranty...

The buzzing noise is not so much of an issue if you dont really mind lor. Still can listen to songs, just not perfect nia.

XPS 1330 is sexy, but price is overkill for the same spect as 1420. If you really want, try to get a dell employee to buy for you at staff price
(up to RM800 off the market price)

As what tracyjz said, for entertainment go for 1520 lor

how to contact with dell employees lol

Ya loo

How to contact them?

And make one of them willing to buy for you?

i guess they wont bother about us leh

gonna call dell today ask for a change in lcd, my screen not so grainy but enough to annoy me.

aiyoo.. ask around ler .. ur frens, relatives .. see who work in dell ma can lorr .. they are entitled to buy 3 sys a yr

huh.... i've asked edi lo... none of them involved with dell directly or indirectly.

guess the only for me to get cheaper dell laptops is by buying frm rsrie or 1 more guy.... but can't customize the specs if buy frm them.

ffs, i call tech support, request change in screen, he dont know wtf is grainy, i have to explain, then ask me to plug in external monitor and test then go safe mode then want me to do pc restore.WTF? He doestn even know about the AUO SEC LPLF issue! Is this normal? I am in malaysia. I ask him why does he think its a software issue, he keeps on talking crap, oh damn.. ****.

EDIT : not only that, i have to teach him how to go to check hardware id, and its like i am the technical support guy instead...

Haha, that is the standard procedure to diagnose for most TS in dell. It is troublesome but its required to prevent wrong part dispatch. Normally they would check the part# of the FP, those parts with known issues are normally highlighted. Or maybe you got a new guy there

seriously la.. he say he never heard of the grainy issue... i have to guide him to dell community forums and read what micheal dell post about the lcd thing. I was gonna ask him if he's new. In the end i could not stand it, i asked " is this dell technical support side?", which he say yes and i thought i called the wrong number.

so now u got ur LCD replaced or not?

tmr tech coming, i request for lg lcd d, hopefully they reli bring it here. If not, i will have to call again. Chances are slim so i cant be too optimistic. AUO is horrible, the white color not white at all.

Normally if you face trouble in describing the problem, what you can do is get the email of the tech support guy, take a pic of your screen and email it to him. A picture paints a thousand words. Then tell him that you are not satisfied and ask him to talk to his manager and they will replace it for you for the sake of customer experience.

This post has been edited by fr33dom: Nov 15 2007, 09:03 PM

lol i was thinking of doing it but i dont have a good camera at home. The grain is very hard to capture

the bold words is kindda funny

btw , some of them are still new