Is the Card-Not-Present and Overseas Transaction flag is enabled or turned on?

Is Debit Purchase Limit (POS) set to zero?

This post has been edited by GrumpyNooby: Feb 9 2021, 10:31 AM

Some time, when new card, need wait bank site update 1st only can use. Like my OCBC, when I first apply and get the debit card. Bank site ask me to wait for 48hrs, only use the card, saying that they want to update the mobile number bla bla bla even I can already receive SMS TAC.

Actually I did not tweak any setting at all.
Okay I enabled the card-not-present.

Guess I need to call the customer service to ask what's wrong.
Under help & services in SCB mobile apps, got a section for debit card activation. But the card is not shown when I enter the section. (My debit card is shown in other sections.)
So debit card also required activation just like credit card?



Is not new card. Already got it for more than 1 year. But didnt use before.

Card activation and flags enabling are two different things.
If you didn't activate the card before upon receiving it, you need to activate it first.

As mentioned earlier, the Debit Card settings under Card Management in the app/portal is useless as it is not able to retrieve your current debit card setting.
That section is merely a service request raise page to CS to set the preferred setting.



This post has been edited by GrumpyNooby: Feb 9 2021, 12:12 PM

boss, my account is activated today.. but it shows i-salary something instead of privileged savers.. same thing one ah?

currently i am having 2 standard chartered debit card
one is basic saver
one is this high yield account

so annually i will kena charge rm 8 + 8 is it? should i close the basic saver account?

This post has been edited by sabrina222: Feb 9 2021, 05:36 PM

Not exactly same.
That account type is under SCSB (Standard Charted Saadiq Berhad).
Some has confirmed with CS that Super Salary-i won't be able to earn Credit Card Spend Bonus of 0.90% pa

If your bsaic saver is under SCBMB (conventional banking arm), then you'll be charged for both debit cards.
Check with CS if the basic saver is basic saving account without fee.
If it's then there won't be annual debit card fee.

This post has been edited by GrumpyNooby: Feb 9 2021, 05:41 PM

well looks like can just cancel standard chartered account already, cc become lousy, savings account also become lousy...
need to reconsider

Did you manage to use the debit card? I also encounter the same issue as u.

Yup settle but I am not sure which step solve the problem.

- enabled card-not-present via the mobile apps.
- make a pin transaction at a merchant.

After that, able to use the debit card for online transaction.

I enabled my card-not-present option in "debit-card setting" and it will take 2 working days to process. Did it on 20/2(Sat) but can only start using on 24/2(Wed). Hope 5 ewallet trx can be posted by the next day. Risk of doing things last minute.

This post has been edited by MGM: Feb 22 2021, 03:45 PM

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for what it's worth, I've spoken to an RM and she said either conv PSA or super salary payroll-i will get the 0.9% credit spend, and the chat service people is wrong. we'll see.

Yes, credit card spend bonus will be credited in on 1/3/2021.

I just got charged RM5 yesterday for paper statement charge. Not sure what's that but is my first time seeing this after 1 year having this saving account.
Guess I need to call the customer service to cancel this paper thingy.

You didn't subscribe to e-statement?

I have no idea about this. But I do get both email and also hardcopy statement posted to my address every month.
Maybe able to change option via the apps setting. To opt out paper statement. Will check later.

You can update your e-statement & e-advice setting by yourself in the Internet Banking portal.

Thanks for the guide.

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