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 Opus Touch, Self-Service UT Platform

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digimon09
post Jan 24 2020, 12:02 PM

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Received completed status for redeem. how long will it credit to my bank? another 1~10 WD?
TStan_aniki
post Jan 24 2020, 12:12 PM

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QUOTE(Ancient-XinG- @ Jan 24 2020, 11:59 AM)
The contest still running?
I thought already end on 28 last month?

Deposit this week still entitle?
*
only for those who bought before 28 Dec, they announce 5 winners each week for 10 weeks till 6 March 2020 and credit in on 27 March 2020

QUOTE(digimon09 @ Jan 24 2020, 12:02 PM)
Attached Image

Received completed status for redeem. how long will it credit to my bank? another 1~10 WD?
*
check tonite can get it or not

This post has been edited by tan_aniki: Jan 24 2020, 12:13 PM
solstice818
post Jan 24 2020, 04:10 PM

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Yesterday deposit didn't reflect yet. Guess Opus work half day today? tongue.gif
SUSMNet
post Jan 24 2020, 04:47 PM

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Why settlement need 10 days?

TStan_aniki
post Jan 24 2020, 04:58 PM

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QUOTE(solstice818 @ Jan 24 2020, 04:10 PM)
Yesterday deposit didn't reflect yet. Guess Opus work half day today? tongue.gif
*
yesterday if you buy after 4pm, they will only buy the units based on the NAV of today after 6pm and reflect in your account on Monday. (Monday holiday, so became Tuesday)

if you buy before 4pm on yesterday, then only you can see the units based on yesterday NAV and reflect on today.

This post has been edited by tan_aniki: Jan 24 2020, 05:04 PM
calvin84
post Jan 24 2020, 05:06 PM

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QUOTE(digimon09 @ Jan 24 2020, 12:02 PM)
Attached Image

Received completed status for redeem. how long will it credit to my bank? another 1~10 WD?
*
We will try our best to deposit withdrawal money in a T+1 manner. However in the guideline we have T+10 days to settle. Do check your account tonight, it should be in.

QUOTE(solstice818 @ Jan 24 2020, 04:10 PM)
Yesterday deposit didn't reflect yet. Guess Opus work half day today? tongue.gif
*
Our colleagues are working on every business days. Wait for day end process.

QUOTE(MNet @ Jan 24 2020, 04:47 PM)
Why settlement need 10 days?
*
As mentioned above. :-)
solstice818
post Jan 24 2020, 05:22 PM

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QUOTE(tan_aniki @ Jan 24 2020, 04:58 PM)
yesterday if you buy after 4pm, they will only buy the units based on the NAV of today after 6pm and reflect in your account on Monday. (Monday holiday, so became Tuesday)

if you buy before 4pm on yesterday, then only you can see the units based on yesterday NAV and reflect on today.
*
I see. biggrin.gif Thanks for explaining.


QUOTE(calvin84 @ Jan 24 2020, 05:06 PM)
We will try our best to deposit withdrawal money in a T+1 manner. However in the guideline we have T+10 days to settle. Do check your account tonight, it should be in.
Our colleagues are working on every business days. Wait for day end process.
As mentioned above.  :-)
*
I see. So far so good. The boost integration has been really smooth the past few days.

This post has been edited by solstice818: Jan 24 2020, 05:22 PM
epie
post Jan 25 2020, 08:40 PM

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hi guys,
how if i wanna know that my money is safe with opus

SUSMNet
post Jan 25 2020, 08:56 PM

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Usually other fund house redemption is lesser than 10 days.
sl3ge
post Jan 28 2020, 09:41 AM

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when we login opus account,will we see our fund value changes everyday? like other fund house.
calvin84
post Jan 28 2020, 10:01 AM

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QUOTE(MNet @ Jan 25 2020, 08:56 PM)
Usually other fund house redemption is lesser than 10 days.
*
You are right, it is standard for guideline, but actual settlement is the key. We aim to pay back the redemption proceed on a T+1 business day basis if possible. You can ask around in the forum for those who have invested and made redemption before, they will receive their money the next day if redemption request is submitted before 4pm on working day.


QUOTE(sl3ge @ Jan 28 2020, 09:41 AM)
when we login opus account,will we see our fund value changes everyday? like other fund house.
*
Yes. You can see the value changes every day after we run our end of day. rclxm9.gif
calvin84
post Jan 28 2020, 11:00 AM

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QUOTE(epie @ Jan 25 2020, 08:40 PM)
hi guys,
how if i wanna know that my money is safe with opus
*
Hi Epie, OpusAM is licensed under Securities Commission Malaysia and we have been incorporate for more than 14 years. You may not heard about OpusAM before because earlier we only have license to launch wholesale fund and private mandate, so our clients mainly are insurance companies and institution. We have decided to get a Unit Trust license in year 2018 and here we are to provide our service to the retail market.

Your money will be safe as OpusAM is only a Fund Manager to all the unit trust funds and wholesales funds, the money is safeguard by Trustee and you can check out more information about the funds before you start invest by downloading the prospectus and fact sheet in our website. For example, Opus IPF is with Maybank Trustee and Opus SIPF is with Standard Charted Bank Trustee.

thumbup.gif
SUSMNet
post Jan 28 2020, 01:32 PM

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Why the maintenance is carry out during office hours?
robotic1989 P
post Jan 28 2020, 01:33 PM

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maintenance now...any big new announce later?
solstice818
post Jan 28 2020, 02:39 PM

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it would be great if they have some kind of promotion!
basSist
post Jan 28 2020, 03:16 PM

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just now made one transaction via boost but the page stucked after boost deducted the amount.

website became unstable after maintenance. made 3 transactions only 2 was captured, 1 pending even though transaction in boost went through.

All transactions captured nicely. Guess they were fixing it now which they extended the maintenance until 430pm.

This post has been edited by basSist: Jan 28 2020, 04:30 PM
smartly
post Jan 28 2020, 05:26 PM

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have registered and invested the initial RM1K on one of the fund. account under pending & verification. what happen if the verification failed ?
will the invested amount be refunded back to the same channel ?
SUSMNet
post Jan 28 2020, 05:48 PM

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They will request for mor documents if ur initial verification failed
Stevenlkz
post Jan 29 2020, 08:30 AM

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QUOTE(calvin84 @ Jan 28 2020, 10:01 AM)
You are right, it is standard for guideline, but actual settlement is the key. We aim to pay back the redemption proceed on a T+1 business day basis if possible. You can ask around in the forum for those who have invested and made redemption before, they will receive their money the next day if redemption request is submitted before 4pm on working day.
Yes. You can see the value changes every day after we run our end of day.  rclxm9.gif
*
Is there any chart to reflect the fund value in daily or monthly basis?
As now I only able to find it in annual report which is up to June 2019 only.
TStan_aniki
post Jan 29 2020, 09:21 AM

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QUOTE(Stevenlkz @ Jan 29 2020, 08:30 AM)
Is there any chart to reflect the fund value in daily or monthly basis?
As now I only able to find it in annual report which is up to June 2019 only.
*
u can check the 1st page, i have provided the fund performance for each of them.

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