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 U Mobile E-wallet --- GoPayz

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kaiserreich
post Nov 25 2019, 02:06 PM

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QUOTE(tan_aniki @ Nov 25 2019, 01:57 PM)
they will return back the money if registered acc number ic and name not match with urs
check again in 2 working days, if still no return back, check with GoPayz, they should have the record on which acc number they transfer to
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I called them to retrieve the wrong account number since it only show last 4 digit.

They say i should check with my bank as they cannot see it from their system. Wtf...

I asked them to check with their IT to retrieve the number, then they say it is not their fault that i keyed in the wrong ac number. What horrible customer service.

EDIT: luckily, i found out that I saved the wrong account number in my favourites
From the bank (maybank) can see that the account number does not belong to anyone. Gonna wait 2-3 days and see if the money gets refunded.

This post has been edited by kaiserreich: Nov 25 2019, 02:37 PM
WaCKy-Angel
post Nov 25 2019, 02:34 PM

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QUOTE(kaiserreich @ Nov 25 2019, 02:06 PM)
I called them to retrieve the wrong account number since it only show last 4 digit.

They say i should check with my bank as they cannot see it from their system. Wtf...

I asked them to check with their IT to retrieve the number, then they say it is not their fault that i keyed in the wrong ac number. What horrible customer service.

EDIT: luckily, i found out that I saved the wrong account number in my favourite. From the bank (maybank) can see that the account number does not belong to anyone. Gonna wait 2-3 days and see if the money gst refunded.
*
Complaint to BNM
jefftan4888
post Nov 25 2019, 05:03 PM

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QUOTE(WaCKy-Angel @ Nov 25 2019, 02:34 PM)
Complaint to BNM
*

BNM very busy on kacang putih haha
kaiserreich
post Nov 25 2019, 05:28 PM

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QUOTE(WaCKy-Angel @ Nov 25 2019, 02:34 PM)
Complaint to BNM
*
QUOTE(jefftan4888 @ Nov 25 2019, 05:03 PM)
BNM very busy on kacang putih haha
*
Since i am able to locate back the AC number, not gonna raise BNM ticket on such kacang putih issue.

But if the money does not get refunded, then we'll see.


user posted image
charlesj
post Nov 25 2019, 05:46 PM

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After Activating my physical card, while trying to Set Pin, it shows enter wrong pin, left 2 chances. Restart the app and tried again, now left last chance. Any suggestion?
!@#$%^
post Nov 25 2019, 08:43 PM

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QUOTE(charlesj @ Nov 25 2019, 05:46 PM)
After Activating my physical card, while trying to Set Pin, it shows enter wrong pin, left 2 chances. Restart the app and tried again, now left last chance. Any suggestion?
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wrong pin will not become right by restarting the app. maybe try reset password?
charlesj
post Nov 25 2019, 10:07 PM

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QUOTE(alexanderclz @ Nov 25 2019, 08:43 PM)
wrong pin will not become right by restarting the app. maybe try reset password?
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Ah. I was foolish enough, the app was asking for my GoPayz password before I can enter the Pin... Done!
andrekua2
post Nov 26 2019, 08:28 AM

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Registered but haven't start using. They charged and reversed account service fees. Wth was that?
cybpsych
post Nov 26 2019, 09:58 AM

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QUOTE(andrekua2 @ Nov 26 2019, 08:28 AM)
Registered but haven't start using. They charged and reversed account service fees. Wth was that?
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free for 1st year mah
hown
post Nov 26 2019, 11:01 AM

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Gopayz called me asking why top up then withdraw lol.
i gave same reason, previously use bigpay then too much money inside
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post Nov 26 2019, 02:36 PM

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QUOTE(hown @ Nov 26 2019, 11:01 AM)
Gopayz called me asking why top up then withdraw lol.
i gave same reason, previously use bigpay then too much money inside
*
not a very smart smart though
iamshf
post Nov 26 2019, 02:41 PM

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I top-up 5k .. spent RM 35 .. and requested to transfer back 1.5k .. suspicious?
sendohz
post Nov 26 2019, 02:44 PM

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Any idea of my probability in getting RM16 rebate for card issuance if i were to download and apply now?
tan_aniki
post Nov 26 2019, 03:17 PM

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QUOTE(sendohz @ Nov 26 2019, 02:44 PM)
Any idea of my probability in getting RM16 rebate for card issuance if i were to download and apply now?
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QUOTE(tan_aniki @ Nov 2 2019, 01:05 AM)
i thought only limit to 10k through voucher?
can direct request physical card without paying RM16 meh?

Product/ServiceProduct TypesTotal Quantity of VouchersPerceived Value (RM)
One (1) GoPayz physical card 10,00016.00
GOLIFE Plus : Complimentary 2 monthsFinancialWhile promo lasts26.00
Wealth : invest RM1000 unit trust $ enjoy RM30 cashbackFinancial1,00030.00
Personal Accident : RM6 cashbackFinancial5,0006.00
CatchThatBus : 10% or max RM5 for 2 ridesLifestyle2,00010.00
Agoda : RM30 off hotel bookings with min. spend of RM300Lifestyle12,00030.00
Youbeli : RM10 off for 2 purchases with min. spend of RM100Lifestyle1,00020.00
Dahmakan : RM20 off with min. spend of RM30 for new Dahmakan user onlyLifestyle12,00020.00
Eatcaketoday : RM20 off with min. spend of RM150Lifestyle12,00020.00
Klook : 6% off with discount capped at RM25Lifestyle12,00025.00

both our accounts got the bottom 6 + tealive + 2x mbo...

just now tried to add GoPayz Visa into BP and successfully authenticated with RM4 but then back to top up sources didn't show the card...
looks like no hope to add prepaid card in BP...
*
if u still can get the catchthatbus voucher, means still within 10k
jefftan4888
post Nov 26 2019, 03:22 PM

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QUOTE(hown @ Nov 26 2019, 11:01 AM)
Gopayz called me asking why top up then withdraw lol.
i gave same reason, previously use bigpay then too much money inside
*
QUOTE(alexanderclz @ Nov 26 2019, 02:36 PM)
not a very smart smart though
*
I transfer my fund to my account for various loans settlement. Everybody has loans, right? hmm.gif biggrin.gif
tan_aniki
post Nov 26 2019, 03:28 PM

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QUOTE(jefftan4888 @ Nov 26 2019, 03:22 PM)
I transfer my fund to my account for various loans settlement. Everybody has loans, right?  hmm.gif  biggrin.gif
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last call i told them my wife bought something and transfer back to my BP and i need to transfer back to my bank
if today they call again, i just said my friend ask me to buy something overseas and now pay back through BP as well, so no choice need to transfer to bank lo
!@#$%^
post Nov 26 2019, 03:33 PM

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QUOTE(jefftan4888 @ Nov 26 2019, 03:22 PM)
I transfer my fund to my account for various loans settlement. Everybody has loans, right?  hmm.gif  biggrin.gif
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this is smart
sendohz
post Nov 26 2019, 04:36 PM

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QUOTE(tan_aniki @ Nov 26 2019, 03:17 PM)
if u still can get the catchthatbus voucher, means still within 10k
*
So it's still a gamble to take...
Well let me think think..

The upside is the fees is lower compared to BP fees of withdrawing
wym6977
post Nov 26 2019, 05:03 PM

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QUOTE(sendohz @ Nov 26 2019, 04:36 PM)
So it's still a gamble to take...
Well let me think think..

The upside is the fees is lower compared to BP fees of withdrawing
*
Just registered and added RM30.
Dont see the free card RM16 voucher in My voucher...but the Catch that Bus voucher still there... hmm.gif

Edit:- Just saw the message in the Notification mentioned about apply physical card and get CB within 7 working days... so I hope still able to get the card free...

This post has been edited by wym6977: Nov 26 2019, 05:17 PM
skty
post Nov 26 2019, 08:51 PM

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QUOTE(iamshf @ Nov 26 2019, 02:41 PM)
I top-up 5k .. spent RM 35 .. and requested to transfer back 1.5k .. suspicious?
*
top up 5k, spent rm4965, request transfer bank rm35 then not suspicious biggrin.gif tongue.gif

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