i think typo of stable

stable.

Late reply but I was using unifi air 4g too until Celcom finally came with 5G offer with 1000GB FUP. Can't wait for unifi and their slow ass action. So far so good, add RM20 and speed went from 20Mbps to 500~1000mbps. Expensive but worth it. At first wanna sign yes but 150GB meh... luckily didn't sign.

If celcom doesn't came out with 1000GB offer, I think most would offer 150~200GB and call it a day. Personally I feel like more and more ppl are using 5G now that the max speed that I used to get which is 1000mbps is now mostly at 500+mbps. Still 25x faster than Unifi air. What is really much better is the ping aka response time. Even my 12 years comment about better response when playing roblox on his tablet. The only downside about 5G is if you upload a lot. The upload speed was not advertised but with celcom, speedtest for upload is between 30-50mbps which is a bit low.

Celcom plan name?

Home wireless 5g

Thanks!

thanks!!
will check it out

How to cancel Unifi air ?

Live chat agent.
Through calls
Or just walk into their centers.

Recently connection unstable, anyone experiencing this?

This post has been edited by evangelion: Jan 15 2024, 12:30 PM

my unifi air download speed now being capped. used to get around 70mbps & now won't go past 22mbps. also cannot torrent anymore

is there hidden quota? will it go back to normal next billing cycle?

I can confirm they now cap to 20mbps.

Before can get 60-70 mbps at my other house. Oh well, time to potong i guess

Yup..me too...just realized it today

Danggg

Dem tm nut
Where & how to complain?


Seems difficult to escalate coz already mention with speeds up to 20Mbps

https://unifi.com.my/broadband/wireless

This post has been edited by enduser: Feb 8 2024, 08:42 AM

This one or two days, they cap it further. Now it's capped at 10mbps.

When I complained , they asked me to check all sort of things on my end, a total waste of my time. Been a loyal customer gor 4.5 years, time to kick them out.

Paying 79/- for 10mbps is the last straw.

Haih...time to switch

Today they restored back to 20mbps.

useless to get 10mbps for the price of 79

This post has been edited by jack2: Feb 19 2024, 08:00 AM

I mentioned above they restored back to 20mbps this morning.

But as soon as Unifi fiber ports available again at my place, I will grab their current promotion 100mbps at rm89/- (but 2 yrs contract.). Then can terminate Unifi Air.

20mbps is not a good deal la. Even 5g can reach at least 30-50mbps