Bug or rather the related department failed to set the rules correctly?!

Yes, so coincidentally my last top up fell on 26 April (posting date 27 April) and I missed the cashback!!!

Btw, do we still have to contact CS to ask for the missing cashback of e-wallet top-up? Or just wait since few TS reported the bank will credit the amount into our account the following month...

Will do!

Just realized my PBB-i Mastercard was charged RM333 AF while PBB-i Visa AF was auto reserved within the same day. Checked out PBB-i Mastercard and realized first year AF is waived, then subjects to min 12 swipes over the proceeding 12 months. Hmm... Does it mean I have to swipe at least 12 times from now on? Or do I have to refer to previous 12 month transactions? Actually I don't intend to keep this card but too bad I forgot about the AF, just keep thinking I can easily get the SST waived/reversed.

Can I request to cancel now after AF is charged without having to pay for it? RM333 AF for quite an useless CC

I topped up Lazada wallet on April 26, posted the next day and received no cashback for that.

Initially I thought I was lucky enough coz managed to top up right on April 26 but now I guess they refer to posting date instead...

This post has been edited by starry-starry: May 22 2022, 09:38 PM

Same same, I just appealed for AF waiver for PBB-i Mastercard and it got approved. Only have to use the card min 12 times and AF will be reversed but this credit card does not serve much purpose, cashback is only applicable to grocery & departmental stores... still thinking if I wanna cancel before the next AF kicks in...

Hmm... Usually will use other CC first ie. QV, then e-wallet which can reload using PBB-i Visa (gets to enjoy 4% + e-wallets benefits)... Weekends can use MBB AMEX etc... So not sure when will only use this PBB-i Mastercard... but will keep it first for now and make sure cancel it before next AF kicks in if I do not use it more than 12 times

By invitation only meaning even manually register is not entitled for anything right?

I guess it's fp problem? I did not try using PBB cc but unable to proceed payment after applying HSBC & Mastercard code although I used the correct cc! Gave up in the end!

Payment > RM30 for Shopee Food, transaction shows Shopee Mobile Malaysia Kuala Lumpur MY entitle for QM cashback? Considered as online transaction?

This is the description shows in my statement.. It was stated as Shopee Food when I entered OTP..

I always get cb for amount > RM30 in fp but I did not save my cc so always have to enter OTP.

But I think shouldn't be a problem even OTP is not triggered?!

My QM will be charged SST mid of Oct too, planning to canx it too. Let's say my QM anniversary falls on 15 Oct, but I still wanna maximize the 5% RM30 cb from 16-30 Sep. Won't be making any transaction wef Oct, does it mean I must wait for CB to be credited before I canx my QM? Or can I canx beginning of Oct, request CS to ensure CB credit into another PBB CC?


Is it? I've never heard of min RM500 spending to get SST rebate..

I am considering to make bill payments via Shopee, just wish to confirm using QM still eligible for cashback right?

So still eligible right? Wanna make some advance payment via Shopee prior Oct 1

Mine too next month, but my plan is to utilize QM to get the full cashback prior Oct then only cancel... Just not sure if the CB will be capped at RM20 or RM30...


Why ya? So that they could gather info for analysis purpose? Actually this I am wondering could I use this QM for online transaction to get the cashback ie. Iherbs considered as international transaction? If yes, I may consider keeping it but have not decided...

Btw, has anyone raised a dispute with PBB before? I couldn't find any dispute form so I just dropped an email about the dispute transaction with all the supporting. Usually CS responds very quickly, it's been 5 days now and I have not heard from them... It was a cancelled transaction from Shopee which is > 14 days already, but the amount is still not reversed...

So for those of us whose next statement date falls in between Sept & Oct, do you still get to enjoy RM30 CB if we spend RM600 before 1 Oct? Or will we be getting lesser which is the RM20 CB instead?

This post has been edited by starry-starry: Sep 29 2022, 06:00 PM

Hmm... I just topped up RM2k using PIB-V because I already registered for previous Visa campaign.. so either I will receive RM38 or RM20 additional CB i think?

Die lar if like this... If really capped at RM20 for QM, shouldn't even bother to spend RM600!

Sounded so unprofessional, being impatient and fierce...
Do update if you receive yours...


Thought to email too, so for sure kena reject like you and my statement is towards end of the month


I agree, very unfair if some customers complain able to receive the additional cashback while some not. Those who choose not to ask I have no comments, but they have to be fair to those who ask lo...

Thanks for sharing

Just to share I sent out email asking for the missing cashabck on 22/10 (Sat) and received a reply on 25/10 (Tue) and received the missing cashback on 27/10 (Thu). All was settled within a week's time, 4 working days to be accurate. I am impressed!