Damn! Should hv try negotiating with CS haha..

Oh you did? I emailed 3 times but all got rejected so I called in the end. How many emails you actually sent just out of curiosity? Who was the kind CS offered u the rebate? can PM if no want reveal name here...

Wow! Sounds good as previously most of us got rejected upon requesting for SST rebate. Hopefully this is a new start hahaha... Else planning to cut some of the CCs prior next SST kicks in...

So this is more like 4% cashback... RM50 CB, min spend RM1250 in total but still better than the other campaign that offers RM50 CB, min spend RM2k...

This post has been edited by starry-starry: Jun 28 2024, 05:23 PM

wow.. speechless, wondering which CS was that...

anyways, is there any minimum spending requirement for both PBB-i CC with the revision of RM15 CB?

I missed this minimum RM200 per transaction as mentioned here! From T&C I thought it could be accumulated and to get max RM50 CB, I just have to spend a total of RM600 in dining/grocery category, without realizing minimum spend is RM200!

Agreed, so misleading!

This post has been edited by starry-starry: Aug 22 2024, 04:24 PM

Me aimed for Aug CB actually, already spent more than RM600 in accumulated receipts so now only realized min is RM200 p/transaction, wanna Among all receipts, only 1 is more than RM200, few is RM190++ lagi

Well, who to blame since me myself didnt read the T&C clearly! But I should hv just used other credit card!!!

That's good! I tried emailing first, failed as expected.

When I called, a male CS answered my call. He rejected me directly, claiming no more offering any rebates. So I requested him to appeal this to the management, he said ok, he would try but sounded very insincere and did not even confirm my CC details (although he would already have those in the system). I had to asked him myself how to receive any update, of course he said just check online via the statement within 3 days. I just wish my call had been answered by a better CS like yours! And I have this gut feeling that I likely have to call again...

Oh yes I did!

How quickly was the rebate reflected in your credit card? I called in last Wednesday, insisted the CS to appeal this to the management as she insisted me to pay. She said ok at last, told me that this is the last time as they no longer practice this anymore. But till now I yet to see the rebate in my credit cards, not sure if it has to do with the weekend + PH...

Mine took more than a week too, but there was PH involved iirc. No condition given to get the rebate but the CS refused to gimme at first, and I had to insist to request for Management's approval, she "warned" me this is the last time.

I did call to follow up since the rebate wasn't reflect in my CC close to a week (usually it's faster like the next day or so). Then the CS told me it was already approved and would reflect in my CC within 1-3 days.

E-commerce CB not yet in for month 2 & 3 right? Mine both backdated to last day of the month, need to follow up with the bank.. Since mth 1 was posted on 25 Apr, wondering if anyone has received mth 2's CB...

Arguing with CS not going to pay for service tax as I have/did not use the card after service tax was charged. The CS insisted me to pay for it, and lastly agreed to put in a request for me. I'd like to cancel my CC so requested to reverse this service tax.

May I ask if there is any link I could prove or show to the bank that customers do not have to pay for the service tax based on the scenario above - do not agree to continue with the card/service. My card was expired last month, did not receive the new credit card so not yet activated or used the card at all.

This post has been edited by starry-starry: Jul 22 2025, 11:36 AM

I'm planning to cancel it, just that I have credit balance and they can't assist me to cancel the credit card immediately, plus I am in the midst of getting this SST reversed. No issue with AF, they agreed to reverse the amount.

OMG! I'm actually dealing with HSBC for this SST, decided to post in this thread since I remember I read it somewhere before customers do not have to pay for the SST if we have not used the card post the SST. I hope mine don't have to be dragged for months like yours.. It's so difficult to reach them, do not even have an email or e-form to proceed with all these requests.

Thanks for sharing though, hoping there is a link or smt for me to prove and show the bank I do not have to pay for the SST in order to get the card canx asap.

Tqsm will use this to support my statement in the event the bank refuses to reverse the SST charge.

I just switched to MyPB app last week and received this msg asking me to activate PB SecureSign at nearest brach/ATM. I only have CC with the bank, may I ask do I have to bring along the card or it can be activated cardless at the ATM?

This one easy to achieve? I know it is mentioned in #22 top Eligible Cardmembers with the highest spending submitted within each specific Participating Month will be classified as the Monthly Prize Winners. Just wondering any similar campaign before this & if I only spend RM1k+ possible to win the RM288 e-vouchers?! If the chance is slim, I'd rather pay using another CC for a different campaign.

This post has been edited by starry-starry: Sep 3 2025, 03:22 PM