QUOTE(kkdavelim @ Jul 12 2020, 12:38 AM)
Sorry guys , I don’t get it.
I always wave & key in pin.
What happen after 15 times?
Pin reset means how? Need contact bank?
How to avoid? Slide to petrol station or use a small amount by slot in card + pin?
you "always wave & key in pin"? to purchase or to reset?
only contactless payment above RM250 will trigger PIN request.
generally, 15 times contactless transactions will temporary block further contactless txn (in order to protect you!)
to reset, any PIN entry would reset and uplift this suspension. calling bank cant help because only you can enter the PIN, not CS.
there is no way to 'avoid'. it's a security feature. the threshold may be adjusted by bank from time to time.
a pin entry = a physical person must enter it --- this is to ensure the card owner is the one who holds the cards to enter the pin.
so, for this behavior to happen, you need to be present to enter/slot in card, PIN entry by you, then the system will reset it.
some places like petrol stations (eg petron) allow you to achieve that without spending. else, just purchase a small amount would do (pay for RM1).