compare with his bmw video/photo lor

confirmed

// 21 JUN 21 JUN 25% CASH BACK @ PETRON FUEL - MTH3 60.00 CR //

Cyber Cashback Delight with PB Visa Credit Card [ PBB | T&Cs ]





Energize Your Ride with PB Visa Credit Card [ PBB | T&Cs ]





Shop To Win Cash Back (BY INVITATION) [ PBB | T&Cs ]

should be fcfs for eligible ecom txn cuz got quota attached to it

retail spend has no quota. just spend period.

Fuel Happy with 20% Cash Back on Petron Fuel and Diesel Transactions using PB-Petron Visa Card [ PBB | T&Cs ]

PB Visa Supplementary Credit Card Acquisition Campaign [ PBB | T&Cs ]

PB & PIB Credit Card Acquisition Campaign 2024 [ PBB | T&Cs | Flash Deal ]

https://www.pbebank.com/en/promotions/credi...rds-promotions/

none.

i only join Petron Visa

it's just poor review/assessment on their system logic

business/marketing want to reduce benefits

but didnt validate how the system react or behave due to variation of transaction dates vs statement dates and cb is credited on statement date too; not by calendar month (eg if month = june, cap 30; if month = july, cap 15)

1-FOR-1 Movie Tickets every Friday, Saturday & Sunday! [ PBB | T&Cs ]

same revision notice mah

it is NOT a reversal of cashback

it is a revision of cashback CAPPING to RM15 effective 1 July 2024


your case is not valid for dispute lerrrr

that's what we gotten

their communication didnt explain the various scenarios, more so to txn made BEFORE announcement @ 10 June and effective date @ 1 July


anyhow, i gotten RM15 too. since i already planned to cancel 2 sets of PiB Visa & MC cards today; wont be bother dealing with dispute.

use search function within this topic https://forum.lowyat.net/topic/3711577

1st CS asked for reason. bluntly said benefits reduced and I have no intention to use the cards anymore. cs told me to fill form for cancellation, refused to cancel immediately. I ended the call and call back again.

2nd cs didnt ask. able to cancel my cards immediately via call. I guess he has the authority to cancel. junior CS cant and just follow script by asking you to fill form and email back to them.


for second set of pib cards. didn't ask reason. also asked to fill form

called 2nd time again, same response to fill form.

owner then questioned the cs why I can cancel my cards easily (5 minutes ago) via call but this around, need to fill form. cs was confused and said he'll submit request internally.

till now the cards (2nd set) not canceled yet.

call during working days/hours la

weekend/ph, most CS are just collecting tickets for approval later on business days


you write to bnm, they will ask you to escalate to bank first. they only intervene if bank didn't provide reasonable resolution to customers.

bnm is not your personal assistant to attack the bank.

not entirely correct

they changed cb capping to rm15 based on statement date. since revision effective date is 1 July and your statement date is 1 July onwards, then ALL your transactions within this statement (which occurred in June) are effectively capped to rm15.

so, the statement of "transactions in June earning 4%" is irrelevant.

what about it?

1 month late to know?