QUOTE(ViRaViRa @ Jul 10 2007, 06:50 AM)
Maxis sucks. I had a very good impression towards Maxis, but now no more.
I upgraded my sim to 3G the the problem started since then. Each time I put my simcard into a phone, there will be a message sent & I will be deducted RM0.30 (don't know whether it deducts while the sim is still in the phone or not). Im using prepaid by the way.
I've made a complaint to Maxis on the next day after purchase & yesterday they called to inform that their side don't have any problem. They can even blame my phone for virus etc. I've even tried the sim on the simplest phone - Nokia 7250i & it still sends message.
I suspect maybe it's due to faulty sim & went there for a replacement. They didn't want to replace because they don't trust me. (WHAT THE HELL, THEY CAN'T EVEN TRACE THAT THERE IS SUCH PROBLEM. Until now I'm sure they don't believe that I have this problem coz their system don't show anything, even where my credit goes)
After that a so called "technical expert" helped me out but that guy seems to be worse than me. He is referring to all his friends regarding my problem & he doesn't even know what simple steps to do to check my prepaid details via his computer.
Finally after more than 1 hr, they agreed to replace my simcard. But HELL, the problem is still there & it's sucking up my money. It means their system is at fault but their so called 'technical experts' can't even solve it. Are they really technical experts?
Shit, this is another way of Maxis to suck people's money. I HATE MAXIS.
the only time i had this problem was when i subscribed to lousy JED last time. they keep on sending me rubbish sms and cut 1bucks from my account. once i terminated the subscription, it's back to good again.
your problem seems to be a virus activity, which is auto sending sms to a certain party that sucks your credit. heck! did you try another non 3G phone?
Added on July 10, 2007, 11:48 amQUOTE(dien @ Jul 10 2007, 10:28 AM)
i cant recieved the color sms la..
maxis asked me to open via internet..
when i entered the add and pasword given, also cant open la..
hmm.... are you on MMS enable phone? it'll be easier to activate and configure your WAP MMS thru maxis site itself.
next time, you don't have to go to maxis site to retrieve your MMS.
erm...about the pasword, check if it's caps lock or small letter.
O and 0(zero) does make a lot of dofferent!
This post has been edited by Samurai X: Jul 10 2007, 11:48 AM