My Shopeepay account got banned. After talking to support they said I used Petron daily cashback. I do not use multiple accounts neither phones.

My Shopeepay account got banned. After talking to support they said I used Petron daily cashback. I do not use multiple accounts neither phones.

My Shopeepay account got banned. After talking to support they said I used Petron daily cashback. I do not use multiple accounts neither phones.

If you are subscribing any internet plan >RM15, you can top up anytime, no need to wait till due date. The account will be automatically reactivated.
P/S: Digi is using IPAY88.

trying to prevent ppl from swiping on friend/own company kot. but anyway, not to worry if the spending are legit. good that they are checking for those who try to cheat.

But again, shouldnt be an issue in the first place.

I kena once last year due to frequent transaction at mydin. Mydin just behind my house, swipe almost everyday.

It’s just inconvenient as u need to wait to be reactivate and the hustle of providing whatever they asked for

but it is indeed abnormal behaviour imo, and i believe many are swiping at their friends' shop and all. just standard operating procedure to verify these and you're good to go.

It will be very much easier if you have a Revenue Monster or ipay88 account.

My Shopeepay account got banned. After talking to support they said I used Petron daily cashback. I do not use multiple accounts neither phones.

trying to prevent ppl from swiping on friend/own company kot. but anyway, not to worry if the spending are legit. good that they are checking for those who try to cheat.

Even if its to check for actual transactions, why do they need to ask for so many irrelevant information that cant be used to verify the transactions? trying to collect user data?

Look like it is not a verified account.

Look like it is not a verified account.

Anyway the shopeepay cashback is not worth chasing anymore. I've got like at least 6 missing cashback...all unresolved for over a month already.

Anyway the shopeepay cashback is not worth chasing anymore. I've got like at least 6 missing cashback...all unresolved for over a month already.

It is not very consistent and end up need to logged case follow up with CS.

Before i reload, i check the valid, is until 8 Apr 2021. Then after reload, rm15, still 08 April 2021.
3.74 add 15 = 18.74 balance.    i though can add rm15+15, but now if valid not add 15days, i think need reload direct rm30.
mine DIGI PREPAID LIVE P2P
2nd) is DIGI Prepaid Live, inside got 120.24. but seem valid not 180days.

Prepaid so many package 

If you have added monthly internet plan (>RM15), the validity will be automatically extended by 30 days at 9/4 (when renewal of monthly plan), so you can top up anytime now even though the current validity will last till 8/4.