hey guys,
just want to share my experience with shopee pay.
last week case
- redeemed the rm5 for first shopee pay usage.
- bought something around RM80
- thought that I would have to pay only RM75 (as the voucher is Rm5)
- topup rm75 to shopee pay
- nope, you still have to pay rm80, and the voucher Rm5 will be credited to your shopee pay account
- topup rm5 to shopee pay, paid rm80 in full.
- shopee pay - rm5 balance
today
- want to buy something for rm240
- shopee pay got rm5 balance
- topup rm235
- checkout....nope..... "you have exceeded daily transaction limit of rm200".....wtf?
- i decided to withdraw the money and use card instead
- nope...you have to provide your IC picture and selfie to upgrade shopee pay account due to security services, only then can withdraw
- I am not willing to share my IC at this moment
- called customer service (susah nak dapat today)
- long story short, you either provide IC to withdraw, or.......
- I have to topup abit, say rm5 because the CS said I have to have a minimum amount in shopee pay....wtf?
- nope...decided not to use shopee pay for payment
- proceed with providing my IC and "upgrade" shopee pay account for withdrawal
- waited around 1 hour for IC verification
- shopee pay upgraded, proceeded with providing banking details
- wait around half an hour or so
- withdraw
- not sure how long it will take, using shopee wallet in seller section, withdrawal usually took 1/2 working day/s
dissatisfaction
- why rm200 daily transaction limit?
- why the CS said need minimum balance in shopee pay?
- why shopee wallet (seller) and shopee pay (buyer) cant be linked?
I guess for a rm5 voucher, this is too much of a hassle for me.
Now I am anxiously waiting for the money to be credited to my banking account.
hopefully no hiccups.
Wow man thanks for the sharing and testing. Really hassle, worst part got limit usage. 200 a day. And summor need minimum amount in wallet. That's just stupid. Luckily I never use the wallet to buy stuffs.