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 ILLEGEAR Custom Performance Laptops v.4, AMD RYZEN 4800H with FREE AC Valhalla

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chittyserv
post May 9 2020, 08:28 PM

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QUOTE(reverze @ May 9 2020, 08:19 PM)
Need urgent help! My laptop (illegear raven se) randomly gets the blue screen and reboots into aptio setup utility. I cant get out from this and ive tried settings such as disabling secure boot and enable launch csm. Any fix for this?
*
can it detect your ssd/hdd when it boot into bios?
TSPrince J
post May 9 2020, 08:28 PM

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QUOTE(reverze @ May 9 2020, 08:19 PM)
Need urgent help! My laptop (illegear raven se) randomly gets the blue screen and reboots into aptio setup utility. I cant get out from this and ive tried settings such as disabling secure boot and enable launch csm. Any fix for this?
*
Hi reverze,

Have you talked to our customer service at 0182618599 (Whatsapp)?

Kindly backup your data before sending in for servicing.
reverze
post May 9 2020, 08:40 PM

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QUOTE(chittyserv @ May 9 2020, 08:28 PM)
can it detect your ssd/hdd when it boot into bios?
*
Im not sure about that. How do i check it? When i try to start and hold f2 i will be sent back to Aptio Setup Utility. Is it the bios?

Edit: its says in advance settings that sata device and nvme device empty?

Edit 2: trying to repair from usb drive. When i run chkdsk from command prompt there is no problems with my drive. However could not perform system restore as ill get the error “ To use System Restore, you must specify which Windows installation to restore. Restart this computer, select an operating system, and then select System Restore”

Right now seems like ive another option which is downloading windows 10 to boot it from usb drive. But isnt it clean reinstallation and i will lose all my files that i have right now?


QUOTE(Prince J @ May 9 2020, 08:28 PM)
Hi reverze,

Have you talked to our customer service at 0182618599 (Whatsapp)?

Kindly backup your data before sending in for servicing.
*
Yes i have contacted tech support but it seems like theyre only working on business hours. If possible i would like to find a fix asap because i have urgent things to do (especially now during MCO and im stuck in university)

Thanks

This post has been edited by reverze: May 9 2020, 09:53 PM
laksamana
post May 9 2020, 08:46 PM

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Hi

I ordered a Raven SE with ETA end-April

So far, still waiting

When can I expect delivery please?
5p3ak
post May 9 2020, 10:04 PM

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QUOTE(reverze @ May 9 2020, 08:19 PM)
Need urgent help! My laptop (illegear raven se) randomly gets the blue screen and reboots into aptio setup utility. I cant get out from this and ive tried settings such as disabling secure boot and enable launch csm. Any fix for this?
*
Same thing happen to mine, send in, end up SSD issue hmm.gif
reverze
post May 9 2020, 10:17 PM

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QUOTE(5p3ak @ May 9 2020, 10:04 PM)
Same thing happen to mine, send in, end up SSD issue  hmm.gif
*
Oh man.. really bad timing for me :/ trying other fixes through a bootable usb drive now
chittyserv
post May 9 2020, 10:19 PM

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can u guys roughly let us know the year of build? i have too much important data on my ssd.. if it dies on me ill die lol

reverze
post May 9 2020, 10:28 PM

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QUOTE(chittyserv @ May 9 2020, 10:19 PM)
can u guys roughly let us know the year of build? i have too much important data on my ssd.. if it dies on me ill die lol
*
Mine says 6/11/2019 15:12:00

Man this sucks..

Edit: guys ive fixed it!! I disassembled the laptop, take out the ssd and reinsert again. Idk why but holy shit, i wouldnt sleep tonight if the prob continues

This post has been edited by reverze: May 9 2020, 11:07 PM
chittyserv
post May 9 2020, 11:17 PM

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QUOTE(reverze @ May 9 2020, 10:28 PM)
Mine says 6/11/2019 15:12:00

Man this sucks..

Edit: guys ive fixed it!! I disassembled the laptop, take out the ssd and reinsert again. Idk why but holy shit, i wouldnt sleep tonight if the prob continues
*
probably what i would have done... maybe the slots not firm enough.
DanialTan1990
post May 10 2020, 10:01 AM

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Can I know eta for my order #194805?
No timeframe stated for my order so not sure 1mth,2weeks,2mth
TSPrince J
post May 10 2020, 06:16 PM

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QUOTE(laksamana @ May 9 2020, 08:46 PM)
Hi

I ordered a Raven SE with ETA end-April

So far, still waiting

When can I expect delivery please?
*
Hi laksamana,

May i have your order number to check?

QUOTE(reverze @ May 9 2020, 10:28 PM)
Mine says 6/11/2019 15:12:00

Man this sucks..

Edit: guys ive fixed it!! I disassembled the laptop, take out the ssd and reinsert again. Idk why but holy shit, i wouldnt sleep tonight if the prob continues
*
Glad it's been fixed. I suggest to backup your data asap and send in for checking.

QUOTE(DanialTan1990 @ May 10 2020, 10:01 AM)
Can I know eta for my order #194805?
No timeframe stated for my order so not sure 1mth,2weeks,2mth
*
Let me check with the team and get back to you tomorrow Danial.
dylan_chng
post May 10 2020, 06:58 PM

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Hello just curious. I use a Coffee Lake H Illegear Raven with the membrane keyboard with 4-zone programmable RGB keyboard.

Would it be possible to upgrade it to the mechanical keyboard?

TSPrince J
post May 10 2020, 07:06 PM

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QUOTE(dylan_chng @ May 10 2020, 06:58 PM)
Hello just curious. I use a Coffee Lake H Illegear Raven with the membrane keyboard with 4-zone programmable RGB keyboard.

Would it be possible to upgrade it to the mechanical keyboard?
*
Hi dylan_chng,

I am afraid that's not possible because of different structure and connector.
laksamana
post May 11 2020, 12:02 AM

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QUOTE(Prince J @ May 10 2020, 06:16 PM)
Hi laksamana,

May i have your order number to check?
*
Hi

Order #194774 please

23 April

Thanks!!

lsl640
post May 11 2020, 12:56 PM

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QUOTE(laksamana @ May 11 2020, 12:02 AM)
Hi

Order #194774 please

23 April

Thanks!!
*
Same here,still waiting as well, hopefully they ship before raya
grayearl P
post May 11 2020, 06:45 PM

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Hi, noticed a discrepancy in the monitor specs for Raven series on your website. The learn more page says "Only 144Hz display has NTSC 72% color reproduction", but in the shop, the option for NTSC 72% is 60Hz. Can someone clarify? Hoping to buy asap. Thanks!
jason111785
post May 11 2020, 09:34 PM

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Just went and place an order for my Selenite Pro with GTX2070 Max-P today. Promised can be collected within this week. Finger crossed..

This post has been edited by jason111785: May 11 2020, 09:34 PM
TSPrince J
post May 12 2020, 01:56 AM

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QUOTE(laksamana @ May 11 2020, 12:02 AM)
Hi

Order #194774 please

23 April

Thanks!!
*
Hi laksamana,

Stock is in and now in line for processing.

QUOTE(lsl640 @ May 11 2020, 12:56 PM)
Same here,still waiting as well, hopefully they ship before raya
*
Definitely will.

QUOTE(grayearl @ May 11 2020, 06:45 PM)
Hi, noticed a discrepancy in the monitor specs for Raven series on your website. The learn more page says "Only 144Hz display has NTSC 72% color reproduction", but in the shop, the option for NTSC 72% is 60Hz. Can someone clarify? Hoping to buy asap. Thanks!
*
Hi grayearl,

RAVEN SE has the upgrade option to NTSC 72% 60Hz display for better color reproduction. RAVEN SE-R's 144Hz also comes with NTSC 72% by default.

laksamana
post May 12 2020, 01:33 PM

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QUOTE(Prince J @ May 12 2020, 01:56 AM)
Hi laksamana,

Stock is in and now in line for processing.
*
Cheers! Please give me a heads-up when shipping out. I may be at the office ...

dylan_chng
post May 13 2020, 12:18 PM

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Is the Illegear Ares V based on the same Clevo barebones as reviewed by Linus Tech Tips in their "The Most Powerful Laptop EVER!!!" video?

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