ordered raven se last wednesday, what a great timing as i need to upgrade my laptop and there's merdeka promo.

can't wait for mine to come

This post has been edited by reverze: Aug 23 2019, 09:44 AM

Need urgent help! My laptop (illegear raven se) randomly gets the blue screen and reboots into aptio setup utility. I cant get out from this and ive tried settings such as disabling secure boot and enable launch csm. Any fix for this?

Im not sure about that. How do i check it? When i try to start and hold f2 i will be sent back to Aptio Setup Utility. Is it the bios?

Edit: its says in advance settings that sata device and nvme device empty?

Edit 2: trying to repair from usb drive. When i run chkdsk from command prompt there is no problems with my drive. However could not perform system restore as ill get the error “ To use System Restore, you must specify which Windows installation to restore. Restart this computer, select an operating system, and then select System Restore”

Right now seems like ive another option which is downloading windows 10 to boot it from usb drive. But isnt it clean reinstallation and i will lose all my files that i have right now?


Yes i have contacted tech support but it seems like theyre only working on business hours. If possible i would like to find a fix asap because i have urgent things to do (especially now during MCO and im stuck in university)

Thanks

This post has been edited by reverze: May 9 2020, 09:53 PM

Oh man.. really bad timing for me :/ trying other fixes through a bootable usb drive now

Mine says 6/11/2019 15:12:00

Man this sucks..

Edit: guys ive fixed it!! I disassembled the laptop, take out the ssd and reinsert again. Idk why but holy shit, i wouldnt sleep tonight if the prob continues

This post has been edited by reverze: May 9 2020, 11:07 PM

just want to tell my bad experience with my raven SE (bought arnd sept 2019). i'm using the stock 512gb m.2 ssd which died this year in may, then about last month my screen (took the 100% srgb option) is facing burn/ghosting issues, as im still in need of my laptop im currently connecting it to a external monitor. others still work fine

https://imgur.com/gallery/Nvcwigv

here's a video when my laptop is booting and photo of the screen. it got worse than before already. how long does it take to replace the screen if i send it to the service centre?

noted on that. thanks