ILLEGEAR Custom Performance Laptops v.4, AMD RYZEN 4800H with FREE AC Valhalla
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 Sep 15 2019, 08:17 AM
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#1
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Senior Member
5,648 posts Joined: Mar 2011 From: Jalan Tijani 
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Good day,
Anyone here have claimed Illegear Onsite Warranty before? How was it? Can it compare to other bigname laptop brands like Dell Dell On-Site/Complete Care or Lenovo On-Site/ADP? Thanks. |
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Sep 15 2019, 05:11 PM
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#2
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Senior Member
5,648 posts Joined: Mar 2011 From: Jalan Tijani
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QUOTE(Prince J @ Sep 15 2019, 02:41 PM) Let me check for you next week So say Im at PJ area, if anything wrong and after troubleshooting there is indeed a problem with the laptop a technician will come to rectify ? Thank you for your patronage and hope to see you again soon Hi 5p3ak, Our onsite service only covers KL/PJ for now. For other areas, we will have to do onsite pickup and return.  |
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Apr 27 2020, 12:19 PM
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#3
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Senior Member
5,648 posts Joined: Mar 2011 From: Jalan Tijani
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My Raven SE suddenly boots up to UEFI and it's stuck there. Please help
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Apr 27 2020, 01:09 PM
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#4
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Senior Member
5,648 posts Joined: Mar 2011 From: Jalan Tijani
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QUOTE(Prince J @ Apr 27 2020, 12:22 PM) Looks like SSD is not detected, can you send in your laptop? Our tech support will assist you immediately. You guys are open? Same hours? |
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Apr 27 2020, 02:42 PM
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#5
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Senior Member
5,648 posts Joined: Mar 2011 From: Jalan Tijani
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QUOTE(AZIM@ILLEGEAR @ Apr 27 2020, 02:07 PM) Hi 5p3ak, yes, I have already whatsapp but no proper respond yet. Just saying unavailable.Sorry to learn about this! I could not confirm for certain via a remote diagnosis but the booting issue but it might either be caused by a BIOS setting re-configuration/SSD connection issue. May I also know if you have notified our Support Team? In regards to this matter, I would recommend for you to consult our Support Line directly as well for easier communication regarding this matter by using the contact number below: 018-261 8599 (WhatsApp) |
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Apr 28 2020, 08:30 AM
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#6
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Senior Member
5,648 posts Joined: Mar 2011 From: Jalan Tijani
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QUOTE(chittyserv @ Apr 27 2020, 09:40 PM) You want to try reseat your SSD? not very hard you may want to try Am I allowed to? Just will mess up and damage some things |
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May 9 2020, 10:04 PM
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#7
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Senior Member
5,648 posts Joined: Mar 2011 From: Jalan Tijani
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QUOTE(reverze @ May 9 2020, 08:19 PM) Need urgent help! My laptop (illegear raven se) randomly gets the blue screen and reboots into aptio setup utility. I cant get out from this and ive tried settings such as disabling secure boot and enable launch csm. Any fix for this? Same thing happen to mine, send in, end up SSD issue  |
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