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 Lazada Discussion V30+, #FixLazSearchEngine #BringBackOldLaz

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FusionXY
post Aug 12 2021, 12:55 AM

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QUOTE(annoymous1234 @ Aug 12 2021, 12:53 AM)
The item in my cart that is sold out is all auto gone. New feature by lazada?
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Yes, I realized it is not there as well.
Something new coming from Lazada.

thekingslom
post Aug 12 2021, 08:29 AM

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user posted image

What is wrong with lazada? Why parcel kena held hostage for 4days then no update at all wtf?
!@#$%^
post Aug 12 2021, 08:35 AM

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QUOTE(thekingslom @ Aug 12 2021, 08:29 AM)
user posted image

What is wrong with lazada? Why parcel kena held hostage for 4days then no update at all wtf?
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same reason. too many parcels. covid.
annoymous1234
post Aug 12 2021, 09:07 AM

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QUOTE(FusionXY @ Aug 12 2021, 12:55 AM)
Yes, I realized it is not there as well.
Something new coming from Lazada.
*
This morning is back to normal. Guess it's just system error

This post has been edited by annoymous1234: Aug 12 2021, 09:08 AM
avinlim
post Aug 12 2021, 11:15 AM

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Where to use this vouchers? Other than click the "Use Now"

Any specific shop or icons shown only can use?

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sidefulnes
post Aug 12 2021, 01:04 PM

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QUOTE(BenYeeHua @ Aug 11 2021, 11:00 PM)
LEX is overloaded at some area, same seller, same receiver address, going through Ninjavan, surprised on that for me too, thought fill in wrong address. nod.gif
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Yeah, I wanted to tell the seller I buy frequently from to use other courier instead. Lazada CS gave RM5 voucher but..... what is the point if I'm spending money only for my parcels to be taken hostage all over again sweat.gif
HolySatan
post Aug 12 2021, 01:24 PM

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lazada give GDEX tracking number
but cannot tracking
still at LEX not GDEX?

user posted image

user posted image

user posted image

so after 14/08 can get full refund or need to report & despute first?


FusionXY
post Aug 12 2021, 01:37 PM

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QUOTE(HolySatan @ Aug 12 2021, 01:24 PM)
lazada give GDEX tracking number
but cannot tracking
still at LEX not GDEX?

user posted image

user posted image

user posted image

so after 14/08 can get full refund or need to report & despute first?
*
I think is LEX, some error or they switch courier.
jhleo1
post Aug 12 2021, 01:38 PM

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Put your tracking number in GDEX or LEX tracking website to check.

QUOTE(HolySatan @ Aug 12 2021, 01:24 PM)
lazada give GDEX tracking number
but cannot tracking
still at LEX not GDEX?

user posted image

user posted image

user posted image

so after 14/08 can get full refund or need to report & despute first?
*
devilmaycry9
post Aug 12 2021, 03:47 PM

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QUOTE(FusionXY @ Aug 12 2021, 01:37 PM)
I think is LEX, some error or they switch courier.
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No it is Gdex. Same case as mine. Stuck at Gdex Petaling Jaya. Luckily they delivered today after almost 10 days seller ship the item. Gosh, i rather buy from shopee for now sweat.gif
FusionXY
post Aug 12 2021, 03:49 PM

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New Lazada Wallet Voucher RM15-5
Scroll to the bottom collect.
Collect here.
tvcat
post Aug 12 2021, 10:14 PM

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I think the system got problem
my latest order status show
QUOTE
Your parcel has arrived at the logistics facilityAug.11 21:07

but I had received it just now lol
Riggo
post Aug 12 2021, 10:32 PM

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Lazada recently rejected my refund request for the item that I bought but didn’t receive. They said insufficient proof even after raising a dispute.

Any idea how to get my money back?
jhleo1
post Aug 12 2021, 10:34 PM

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What proof they have to show that you received? You may file complaint to kpdnkk.

QUOTE(Riggo @ Aug 12 2021, 10:32 PM)
Lazada recently rejected my refund request for the item that I bought but didn’t receive. They said insufficient proof even after raising a dispute.

Any idea how to get my money back?
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This post has been edited by jhleo1: Aug 12 2021, 10:35 PM
BenYeeHua
post Aug 12 2021, 10:43 PM

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Sad, forgot alarm for 9 PM live and look like most get 2 vouchers. wink.gif

QUOTE(Riggo @ Aug 12 2021, 10:32 PM)
Lazada recently rejected my refund request for the item that I bought but didn’t receive. They said insufficient proof even after raising a dispute.

Any idea how to get my money back?
*
If LEX, they need to take screenshot, also got real-time GPS tracking for status of the delivery package, so I guess it is not LEX? hmm.gif

This post has been edited by BenYeeHua: Aug 12 2021, 10:44 PM
FusionXY
post Aug 12 2021, 10:58 PM

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QUOTE(BenYeeHua @ Aug 12 2021, 10:43 PM)
Sad, forgot alarm for 9 PM live and look like most get 2 vouchers. wink.gif
If LEX, they need to take screenshot, also got real-time GPS tracking for status of the delivery package, so I guess it is not LEX? hmm.gif
*
Sometimes real time tracking not work.
Some courier guy don't enable the function package is arriving notice.
Now they capture the parcel placed at the guardhouse for condo.
Sometimes ask for IC.

SnowWhiteTan
post Aug 13 2021, 11:05 AM

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i dont understand why lazada doesnt punish the sellers whom don't ship out because we used vouchers to purchase. its really unfair to us because we can't use the voucher again by the time the order is cancelled
tvcat
post Aug 13 2021, 11:21 AM

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QUOTE(SnowWhiteTan @ Aug 13 2021, 11:05 AM)
i dont understand why lazada doesnt punish the sellers whom don't ship out because we used vouchers to purchase. its really unfair to us because we can't use the voucher again by the time the order is cancelled
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the voucher is free not that u pay for it to use
andrekua2
post Aug 13 2021, 11:28 AM

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QUOTE(tvcat @ Aug 13 2021, 11:21 AM)
the voucher is free not that u pay for it to use
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If you join voucher club, then the voucher is not free. I had order cancelled when I used voucher club discount. Lazada don't reimburse voucher from voucher club.
tvcat
post Aug 13 2021, 11:35 AM

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QUOTE(andrekua2 @ Aug 13 2021, 11:28 AM)
If you join voucher club, then the voucher is not free. I had order cancelled when I used voucher club discount. Lazada don't reimburse voucher from voucher club.
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From Lazada FAQ

QUOTE
Q6. I placed an order with the voucher from Lazada Voucher Pack but it got cancelled/I requested to return, will my voucher get auto-revalidated?

Yes, if your order experienced a cancellation or is in processing for return, the voucher applied will be auto-revalidated and reflected back into your Voucher page. This is only applied to full cancellation/return request of the order that you placed with Lazada Voucher Club’s voucher.

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