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 Lazada Discussion V30+, #FixLazSearchEngine #BringBackOldLaz

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sidefulnes
post Aug 11 2021, 04:59 PM

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Anybody know what is going on with LEX lately. LEX Ipoh and Puchong holding my parcels hostage for so long sweat.gif
The parcels ordered later went thru same route and arrive earlier ... CS so brave to tell me its a mystery bangwall.gif
sidefulnes
post Aug 11 2021, 06:34 PM

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QUOTE(GreenWhite @ Aug 11 2021, 05:50 PM)
How long hostage ? Mine stuck since Jul 26th Puchong. The other order from China arrived much earlier, same route.

  I chat with their agent, replied due to 40-60% workforce. EMCO, route closed, etc. But will try to deliver within 15 days.
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Puchong one hostage for 1 week(ship from JB) . Other parcel (also from JB) arrive the same facility the next day and delivered the next day.

The 2nd parcel hostage at the logistic facility Ipoh since receiving from seller about 10 days ago.

Managed to get thru the in-app cs agent and was informed there was quarantine order and try to extend the get by delivery date.

At least I got a reason now instead of "It's a mystery" doh.gif
sidefulnes
post Aug 12 2021, 01:04 PM

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QUOTE(BenYeeHua @ Aug 11 2021, 11:00 PM)
LEX is overloaded at some area, same seller, same receiver address, going through Ninjavan, surprised on that for me too, thought fill in wrong address. nod.gif
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Yeah, I wanted to tell the seller I buy frequently from to use other courier instead. Lazada CS gave RM5 voucher but..... what is the point if I'm spending money only for my parcels to be taken hostage all over again sweat.gif

 

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