If I want them honor to the sale price? how?

like fighting a losing battle

Best to use PayPal for payment?
This is so annoyed that user didnt unpacked the parcel yet the lazada return team has said you have opened it and refused to listen your voice, is it lazada sop instruction for them to follow? Otherwise how could it happen regularly?

Additionally even when 2nd attempted parcel back to you, likely phone was missing or broken, is it their internal issues?

Is it something funny??

no more PayPal, they have want u to use their wallet

Is lazada seller's reputation more important than buyer right. The seller just threaten me to cancel my order and I refuse to do that and consult from the customer service (CS) for help. The lazada CS say that they will take action on the seller. The seller immediately cancel my order and require me to provide the name of the CS. They want to complaint it to partner support from LAZADA.

Seller complaint CS?

Can give more details? Why seller ask u to cancel?

Yes. Because the seller feel that CS give wrong information. Such as the seller can cancel the order. Lazada will investigate my case.

The price of the item was too cheap. They unable to deliver it to me with this price. They don't want to honor the sale price.
The seller say is lazada price wrongly. Lazada say this is the price given by seller.

Well many sellers claim that too, not only in Lazada but Shopee.

Tbh it could be seller misunderstand the promotion when they submit their product. So they claim Lazada put wrong price, but it could be true.

And CS may not know the details of the promotion so their SOP reply is normal. Seller may contact Lazada partner and deal with them (if Lazada penalize them for cancelling order).

The Seller contact Lazada partner and want to sue that CS. Too say, they care more to the seller than us. Because seller pay commission to them. SAD

That is between them. We as consumer do not care.
U can even ask for sorry voucher from CS

The seller help you do you should not give out his or her name

I didn't

Next time if you saw the selling price too cheap, don't buy. It is no worth. You will waste your time argue with seller and cs

It's been a year since I last used lazada. How are things recently?

Any handy tips for purchasing electronic goods?

How is the price pattern? Does it fluctuate from weekdays to weekend?

nightfelix where can I check for the calendar of upcoming campaign?

Im looking for a new notebook, mainly for heavy duty tasks(processing power wise). From now onward, what is the best time to strike? I can wait for next sale, I already know what I'm buying. So, what payment combination gives the lowest dealing price? Im expecting to spend between RM3.5k to RM4k.

Thanks

Which seller? So I can avoid buying from this seller.

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This post has been edited by WinterDays: Jun 28 2019, 04:29 PM

me send directly to their return warehouse..they oso dont check even i asked them to do so...

is lazada [lelexpress] working on Saturdays now?

That shipping price of RM270