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 Lazada Discussion V30+, #FixLazSearchEngine #BringBackOldLaz

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waisang
post Jun 4 2019, 11:47 PM

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QUOTE(shirohamada @ Jun 3 2019, 03:10 PM)
they all went on telegram
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how do i subscribe??
waisang
post Jun 24 2019, 10:21 PM

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Hello anyone can share the tribunal office number or website address, I wanna file a serious complaint to lazada,

it was changed of mind order however it was rejected by lazada, while I received the parcel by lazada again, the phone was missing, the box wasn't original.

It was unopened parcel returned lazada, speenchless what happened to you lazada, lazada feedback that phone was used.... fxxxx
waisang
post Jun 25 2019, 12:15 AM

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QUOTE(soonph87 @ Jun 24 2019, 11:13 PM)
haaa... i oso kena the same thing now... oso bought a phone, returned due to change of mind. they reject my refund with the reason i open the box. i told them i opened the brown packaging box to check the item, den immediately sealed back the box n send back. they said cant. now they said i open the package, i am not sure which package did they mean but i am 101% i do not open the phone box or tear off the plastic wrap.

i filed a complaint here: http://e-aduan.kpdnhep.gov.my/

well, if i am the only one who kena, den maybe my fault. but other ppl oso kena at around the same period, i think something is not right at lazada.

you shud really file a report there to let KPDNHEP noe that not only 1 ppl kena, but a few kena the same situation.
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Bummer , This is big issue, lazada sent back to me without the phone, I didn't opened the parcel and returned to lazada originally.

Was your case resolved? I have made a police report and will file a tribunal case then, I don't know what word I can describe lazada now
waisang
post Jun 25 2019, 12:34 AM

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Joined: Dec 2009
QUOTE(soonph87 @ Jun 25 2019, 12:28 AM)
not yet resolve.. just happened these few days... i am worry lazada will actually swap the phone that i returned (sealed) with another phone. they havent return the item to me yet. if it is ok with u, can u let me noe which phone are u buying? u can PM me if u want.

btw, lazada told they recorded a video when they unwrap the box we returned back.. u can ask for the video.
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Huawei p30 pro... the phone is missing now after they sent back to me, they sent the box without phone lol...
waisang
post Jun 25 2019, 12:40 AM

On my way
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Junior Member
588 posts

Joined: Dec 2009
QUOTE(lukeroku @ Jun 24 2019, 05:56 PM)
If change of mind, don't unpack
Had a lil prob last time, they told next time just put the whole plastic packaging into a new one for return.
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I have never unpack, yet lazada said you have unpakced, they rejected return request, lazada said you have you opened the box.... speenchless

secondly the phone (my order) was missing when they returned to me.

How am I supposed to fxxx them?
waisang
post Jun 27 2019, 03:54 PM

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Junior Member
588 posts

Joined: Dec 2009
QUOTE(soonph87 @ Jun 25 2019, 12:28 AM)
not yet resolve.. just happened these few days... i am worry lazada will actually swap the phone that i returned (sealed) with another phone. they havent return the item to me yet. if it is ok with u, can u let me noe which phone are u buying? u can PM me if u want.

btw, lazada told they recorded a video when they unwrap the box we returned back.. u can ask for the video.
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have been filed a complaint to ttpm and lazada complaint department (menera worldwide kl), Lazada has promised to come back to me by this friday
of course lazada said they have requested the the video footage evidence or whatever it is...
we shall see it tmrw
waisang
post Jun 27 2019, 10:17 PM

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Junior Member
588 posts

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QUOTE(WaCKy-Angel @ Jun 27 2019, 05:00 PM)
wow i didnt know that. I dont think they really do that.

FYI i did kena once.. return phone but was rejected and when returned to me it was a broken and fake pineng powerbank.
I just file dispute at Paypal and get refunded.
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Best to use PayPal for payment?
This is so annoyed that user didnt unpacked the parcel yet the lazada return team has said you have opened it and refused to listen your voice, is it lazada sop instruction for them to follow? Otherwise how could it happen regularly?

Additionally even when 2nd attempted parcel back to you, likely phone was missing or broken, is it their internal issues?

Is it something funny??
waisang
post Nov 1 2019, 10:03 AM

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Junior Member
588 posts

Joined: Dec 2009
QUOTE(BenYeeHua @ Nov 1 2019, 01:30 AM)
New TNG ewallet voucher, come fast, 9416 left.
RM 100-11

At voucher tab.
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cant find the voucher under the voucher tab in the app, ???
can see other seller vouchers but not partner voucher like maybank, tng...
am i missing out something???
waisang
post Jun 24 2020, 08:51 PM

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Junior Member
588 posts

Joined: Dec 2009
QUOTE(annoymous1234 @ Jun 24 2020, 12:03 PM)
I got the rm5 rebate voucher in my wallet. But I can't use it for prepaid reload. Any one knows why?
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Not for digital goods.
waisang
post Jun 25 2020, 08:51 AM

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Junior Member
588 posts

Joined: Dec 2009
QUOTE(MGM @ Jun 25 2020, 06:22 AM)
Got a rm5 rebate voucher that is expiring  but can't use it on mobile prepaid topup. Normally how to use it without paying extra?
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Not for digital goods.
waisang
post Jun 26 2020, 12:22 PM

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Junior Member
588 posts

Joined: Dec 2009
QUOTE(buffa @ Jun 26 2020, 11:50 AM)
I see, sorry noob here. I dint collect.
I just google a bit, it seem like limited, finished no more?
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Wait for July free shipping voucher

 

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