If the seller not going to honour the selling price and instruct me to cancel the order, what should i do?
Lazada Discussion V30+, #FixLazSearchEngine #BringBackOldLaz
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 Jun 27 2019, 02:53 PM
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#1
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Junior Member
12 posts Joined: Nov 2006  
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Jun 27 2019, 05:28 PM
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#2
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Junior Member
12 posts Joined: Nov 2006
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QUOTE(Rhetoric @ Jun 27 2019, 04:06 PM) dont cancel. let them cancel it for u. Then how? Request for compensation? |
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Jun 27 2019, 06:26 PM
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#3
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Junior Member
12 posts Joined: Nov 2006
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QUOTE(Rhetoric @ Jun 27 2019, 05:50 PM) ask them to cancel and will auto refund. compensation ask lazada not seller. If I want them honor to the sale price? how? |
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Jun 28 2019, 11:29 AM
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#4
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12 posts Joined: Nov 2006
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Is lazada seller's reputation more important than buyer right. The seller just threaten me to cancel my order and I refuse to do that and consult from the customer service (CS) for help. The lazada CS say that they will take action on the seller. The seller immediately cancel my order and require me to provide the name of the CS. They want to complaint it to partner support from LAZADA.
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Jun 28 2019, 11:37 AM
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#5
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12 posts Joined: Nov 2006
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QUOTE(WaCKy-Angel @ Jun 28 2019, 11:32 AM) Seller complaint CS? Yes. Because the seller feel that CS give wrong information. Such as the seller can cancel the order. Lazada will investigate my case. Can give more details? Why seller ask u to cancel? |
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Jun 28 2019, 11:41 AM
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#6
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Junior Member
12 posts Joined: Nov 2006
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QUOTE(kohyoubeng @ Jun 28 2019, 11:37 AM) Yes. Because the seller feel that CS give wrong information. Such as the seller can cancel the order. Lazada will investigate my case. The price of the item was too cheap. They unable to deliver it to me with this price. They don't want to honor the sale price.The seller say is lazada price wrongly. Lazada say this is the price given by seller. |
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Jun 28 2019, 11:51 AM
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#7
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Junior Member
12 posts Joined: Nov 2006
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QUOTE(WaCKy-Angel @ Jun 28 2019, 11:44 AM) Well many sellers claim that too, not only in Lazada but Shopee. The Seller contact Lazada partner and want to sue that CS. Too say, they care more to the seller than us. Because seller pay commission to them. SADTbh it could be seller misunderstand the promotion when they submit their product. So they claim Lazada put wrong price, but it could be true. And CS may not know the details of the promotion so their SOP reply is normal. Seller may contact Lazada partner and deal with them (if Lazada penalize them for cancelling order). |
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Jun 28 2019, 01:05 PM
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#8
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Junior Member
12 posts Joined: Nov 2006
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QUOTE(am3 @ Jun 28 2019, 12:36 PM) The seller help you do you should not give out his or her name I didn't |
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Jun 28 2019, 01:18 PM
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#9
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Junior Member
12 posts Joined: Nov 2006
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Next time if you saw the selling price too cheap, don't buy. It is no worth. You will waste your time argue with seller and cs
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