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 Lazada Discussion V30+, #FixLazSearchEngine #BringBackOldLaz

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lhdn
post Nov 10 2019, 11:21 AM

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QUOTE(BenYeeHua @ Nov 10 2019, 12:13 PM)
Food voucher? Got 30% discount with lazada voucher somemore. laugh.gif
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You use lazada ewallet or credit card?
BenYeeHua
post Nov 10 2019, 11:37 AM

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QUOTE(lhdn @ Nov 10 2019, 11:21 AM)
You use lazada ewallet or credit card?
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Old cimb prepaid card, unable to open credit card yet. laugh.gif

ewallet is for the, well, guess it money. tongue.gif

And just FYI, the CIMB credit card can be used now, just the warning not removed. rclxs0.gif

This post has been edited by BenYeeHua: Nov 10 2019, 11:37 AM
lhdn
post Nov 10 2019, 11:39 AM

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QUOTE(BenYeeHua @ Nov 10 2019, 12:37 PM)
Old cimb prepaid card, unable to open credit card yet. laugh.gif

ewallet is for the, well, guess it money. tongue.gif

And just FYI, the CIMB credit card can be used now, just the warning not removed. rclxs0.gif
*
I'm planning to use desktop to make purchases and phone to use grab the vouchers from the livestream, but why the vouchers from lazada cannot use on desktop? 🤔
SUSSGLT2
post Nov 10 2019, 11:49 AM

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QUOTE(lhdn @ Nov 10 2019, 10:39 AM)
I'm planning to use desktop to make purchases and phone to use grab the vouchers from the livestream, but why the vouchers from lazada cannot use on desktop? 🤔
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Sometimes vouchers valid only tru app
BenYeeHua
post Nov 10 2019, 11:59 AM

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QUOTE(lhdn @ Nov 10 2019, 11:39 AM)
I'm planning to use desktop to make purchases and phone to use grab the vouchers from the livestream, but why the vouchers from lazada cannot use on desktop? 🤔
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To verify your identify, not a bot etc. icon_rolleyes.gif
joe09
post Nov 10 2019, 05:10 PM

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anyone knows the code for cimb rm15 off? spend 150 min rm15 off
sonyfanzz
post Nov 10 2019, 05:24 PM

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Update for my issue.

The CS ask for all my detail (IC card number bank number etc) to close the account.

BUT NOW THEY SAID SORRY CANNOT REFUND. I told them to close the account more than 5th time already yet they keep ignoring and circling back to cannot refund issue!

Hi

We are sorry for the inconvenience caused. Kindly fill up the below field (Mandatory Information) For us to process the refund.

(a) Full Name
(b) National Registration Identity Card (NRIC) Number Or Passport Number
© Residential And Mailing Address (if different from residential address)
(d) Date Of Birth
(e) Nationality
(f) Contact Number (mobile)
(g) Purpose Of Transaction
(h) Account Number/ card number last 4 digit
(i) Account Holder Name
(j) Bank Name

Rini.

Hi,

Please be informed, we have mention that the Lazada wallet Terms that amount being topup to Lazada wallet were not be able to withdraw. We do apologize for the inconvenience and this is not the kind of experience we would like our valued customers to have.

Ally

I am really pissed now because they reply once per day and it is almost one week but still 0 progress sad.gif

This post has been edited by sonyfanzz: Nov 10 2019, 05:24 PM
caviars
post Nov 10 2019, 05:46 PM

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QUOTE(joe09 @ Nov 10 2019, 05:10 PM)
anyone knows the code for cimb rm15 off? spend 150 min rm15 off
*
No code as far as I know. There is CIMB voucher where you get RM15 off with RM150 minimum purchase. Need to be collected and usually they ran out quite fast.

caviars
post Nov 10 2019, 05:46 PM

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Deleted.

This post has been edited by caviars: Nov 10 2019, 05:47 PM
lhdn
post Nov 10 2019, 05:55 PM

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QUOTE(sonyfanzz @ Nov 10 2019, 06:24 PM)
Update for my issue.

The CS ask for all my detail (IC card number bank number etc) to close the account.

BUT NOW THEY SAID SORRY CANNOT REFUND. I told them to close the account more than 5th time already yet they keep ignoring and circling back to cannot refund issue!

Hi

We are sorry for the inconvenience caused. Kindly fill up the below field (Mandatory Information) For us to process the refund.

(a) Full Name
(b) National Registration Identity Card (NRIC) Number Or Passport Number
© Residential And Mailing Address (if different from residential address)
(d) Date Of Birth
(e) Nationality
(f) Contact Number (mobile)
(g) Purpose Of Transaction
(h) Account Number/ card number last 4 digit
(i) Account Holder Name
(j) Bank Name

Rini.

Hi,

Please be informed, we have mention that the Lazada wallet Terms that amount being topup to Lazada wallet were not be able to withdraw.  We do apologize for the inconvenience and this is not the kind of experience we would like our valued customers to have.

Ally

I am really pissed now because they reply once per day and it is almost one week but still 0 progress sad.gif
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Report them to kdpn
birain
post Nov 10 2019, 06:26 PM

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bank voucher for RHB and BSN still available to collect, the rest finished. laugh.gif
Maxieos
post Nov 10 2019, 07:53 PM

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QUOTE(pretty23 @ Nov 10 2019, 10:23 AM)
No warranty for product from china but if within 14 days spoil still can return and refund.

Regarding the return shipping, just send back to lazada. They will handle it.
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Ok , but as your experience , 14days it's count by when I receive the product or count from when seller shipped out and reach to malaysia ?
QUOTE(BenYeeHua @ Nov 10 2019, 11:11 AM)
Ya, possible, so use your backup phone to watch la, or just using PC for placing order while phone watching live. laugh.gif

Just, the Lazada voucher will not be used with PC web, but for payment, just use app to make payment within 30mins are allowed for payment discount. thumbsup.gif
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Did I miss something ? the rm1111 where can i find? what to watch ?
QUOTE(birain @ Nov 10 2019, 06:26 PM)
bank voucher for RHB and BSN still available to collect, the rest finished. laugh.gif
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Since when they have bank voucher? i didn't see.

bluebay
post Nov 10 2019, 08:49 PM

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QUOTE(sonyfanzz @ Nov 10 2019, 05:24 PM)
Update for my issue.

The CS ask for all my detail (IC card number bank number etc) to close the account.

BUT NOW THEY SAID SORRY CANNOT REFUND. I told them to close the account more than 5th time already yet they keep ignoring and circling back to cannot refund issue!

Hi

We are sorry for the inconvenience caused. Kindly fill up the below field (Mandatory Information) For us to process the refund.

(a) Full Name
(b) National Registration Identity Card (NRIC) Number Or Passport Number
© Residential And Mailing Address (if different from residential address)
(d) Date Of Birth
(e) Nationality
(f) Contact Number (mobile)
(g) Purpose Of Transaction
(h) Account Number/ card number last 4 digit
(i) Account Holder Name
(j) Bank Name

Rini.

Hi,

Please be informed, we have mention that the Lazada wallet Terms that amount being topup to Lazada wallet were not be able to withdraw.  We do apologize for the inconvenience and this is not the kind of experience we would like our valued customers to have.

Ally

I am really pissed now because they reply once per day and it is almost one week but still 0 progress sad.gif
*
Buy something with the money.. then return it.. then u can withdraw the money?

caviars
post Nov 10 2019, 08:50 PM

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QUOTE(Maxieos @ Nov 10 2019, 07:53 PM)
Ok , but as your experience , 14days it's count by when I receive the product or count from when seller shipped out and reach to malaysia ?

Did I miss something ? the rm1111 where can i find? what to watch ?

Since when they have bank voucher? i didn't see.
*
Bank voucher giveaway started yesterday I think. It is on 11.11 page, in between the deals so have to scroll down a bit.
Matchy
post Nov 10 2019, 08:51 PM

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QUOTE(bluebay @ Nov 10 2019, 08:49 PM)
Buy something with the money.. then return it.. then u can withdraw the money?
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If buy using Wallet, the money will return to Wallet. Basically whatever you spent on Lazada using Wallet, you can't get it back in cash. Must spend on Lazada.
pretty23
post Nov 10 2019, 08:55 PM

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QUOTE(lhdn @ Nov 10 2019, 11:07 AM)
They will ask to call you, you should request it if urgent
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Yes. lazada email and phone call still better than cheapo online chat.
pretty23
post Nov 10 2019, 08:56 PM

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QUOTE(sonyfanzz @ Nov 10 2019, 05:24 PM)
Update for my issue.

The CS ask for all my detail (IC card number bank number etc) to close the account.

BUT NOW THEY SAID SORRY CANNOT REFUND. I told them to close the account more than 5th time already yet they keep ignoring and circling back to cannot refund issue!

Hi

We are sorry for the inconvenience caused. Kindly fill up the below field (Mandatory Information) For us to process the refund.

(a) Full Name
(b) National Registration Identity Card (NRIC) Number Or Passport Number
© Residential And Mailing Address (if different from residential address)
(d) Date Of Birth
(e) Nationality
(f) Contact Number (mobile)
(g) Purpose Of Transaction
(h) Account Number/ card number last 4 digit
(i) Account Holder Name
(j) Bank Name

Rini.

Hi,

Please be informed, we have mention that the Lazada wallet Terms that amount being topup to Lazada wallet were not be able to withdraw.  We do apologize for the inconvenience and this is not the kind of experience we would like our valued customers to have.

Ally

I am really pissed now because they reply once per day and it is almost one week but still 0 progress sad.gif
*
This is the way when you request withdraw from wallet.

Use Bank Negara rules to press buyer.
pretty23
post Nov 10 2019, 08:57 PM

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QUOTE(Maxieos @ Nov 10 2019, 07:53 PM)
Ok , but as your experience , 14days it's count by when I receive the product or count from when seller shipped out and reach to malaysia ?

Did I miss something ? the rm1111 where can i find? what to watch ?

Since when they have bank voucher? i didn't see.
*
After you received your items and start count 14 days.

Amazon is better. Got 1 month.
Maxieos
post Nov 10 2019, 09:17 PM

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QUOTE(pretty23 @ Nov 10 2019, 08:57 PM)
After you received your items and start count 14 days.

Amazon is better. Got 1 month.
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14 days.If after 14days , consider sold no return , will think about it , adding all would be rm200 .Quite a risk to me 14days warranty.

Any voucher code on the video ?

This post has been edited by Maxieos: Nov 10 2019, 09:19 PM
likeness
post Nov 10 2019, 09:19 PM

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any voucher for big items ,1.4k like that.

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