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 ILLEGEAR Selenite Discussion Thread V1, world’s first 17.3” bezel-less laptop

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Jared21
post Dec 5 2019, 11:02 AM

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QUOTE(SaiyanGoku @ Dec 3 2019, 01:24 AM)
No, it is the same everywhere. sad.gif
https://store.illegear.com/extreme-performa...lenite-pro.html

That 93 Wh battery seems sweet! Would it fit Selenite as well?
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If it is the same battery used in the QC7 (Fusion 15, MAG15, Vapor15 Pro etc) it will not fit. The Z height is much greater than the batteries offered in our chassis. An XMG rep posted several pictures on the notebookreview forums with both batteries side by side
Jared21
post Dec 5 2019, 11:05 AM

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QUOTE(Lucas94 @ Dec 5 2019, 12:27 AM)
Amazing, thanks so much for the detailed and comprehensive tip!  biggrin.gif  It's exactly what I needed for someone who has very little to no experience on gaming on PC let alone Laptop.

Appreciate it.

Quick question, in regards to laptops, if the fans are on Turbo constantly to help manage the temps - aside from the noise; is it bad for the laptop?

Looking forward to the Selenite!
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The fans are made by Sunon who are the OEM of Corsair's own Maglev fans so you can generally trust that they'll last even if you constantly use full speed. But i'm gonna err on the side of caution and say that running your fans at full speed constantly will wear them out faster.
storytellerz
post Dec 5 2019, 06:31 PM

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Can anyone share his sound blaster tweak setting with me? biggrin.gif
Jared21
post Dec 5 2019, 09:49 PM

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QUOTE(storytellerz @ Dec 5 2019, 06:31 PM)
Can anyone share his sound blaster tweak setting with me? biggrin.gif
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Smart vol to loud, and crystalizer set to about 90. Everything else is set off on my laptop. Surround makes it sound weird and bass does nothing

This post has been edited by Jared21: Dec 5 2019, 09:50 PM
storytellerz
post Dec 6 2019, 12:33 AM

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QUOTE(Jared21 @ Dec 5 2019, 09:49 PM)
Smart vol to loud, and crystalizer set to about 90. Everything else is set off on my laptop. Surround makes it sound weird and bass does nothing
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Okay, thanks for the tips! Btw, just got my selenite today and try to play Dota 2 on full setting (RTX 2060). The fps is running at 100-120 and the cpu temperature is at 80 celcius, the fans is quite loud for me. Should I perform any undervolt?
Jared21
post Dec 6 2019, 11:32 AM

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QUOTE(storytellerz @ Dec 6 2019, 12:33 AM)
Okay, thanks for the tips! Btw, just got my selenite today and try to play Dota 2 on full setting (RTX 2060). The fps is running at 100-120 and the cpu temperature is at 80 celcius, the fans is quite loud for me. Should I perform any undervolt?
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Personally i would recommend always undervolting. You're not losing any performance at all.
storytellerz
post Dec 7 2019, 12:47 AM

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Any sifu can teach me step by step on how to undervolt by using BIOS? New kaki here and wish to reduce the thermal and fan noise while gaming. 😬
alexnvidia
post Dec 7 2019, 10:31 AM

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QUOTE(storytellerz @ Dec 6 2019, 05:47 PM)
Any sifu can teach me step by step on how to undervolt by using BIOS? New kaki here and wish to reduce the thermal and fan noise while gaming. 😬
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your selenite most likely come undervolted out of the box to a max -50mV in bios already. the new bios does not allow anything more than -50mV so you cant do much at all with it. you need throttlestop or intel XTU to undervolt further. just go to youtube and search for undervolt intel cpu. there are many guides out there, there are all pretty much the same.

Undervolt is really luck dependant. some can get a massive undervolt, over -150mV, some can do only -50mV. so it's all silicon lottery.
storytellerz
post Dec 7 2019, 03:32 PM

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QUOTE(alexnvidia @ Dec 7 2019, 10:31 AM)
your selenite most likely come undervolted out of the box to a max -50mV in bios already. the new bios does not allow anything more than -50mV so you cant do much at all with it. you need throttlestop or intel XTU to undervolt further. just go to youtube and search for undervolt intel cpu. there are many guides out there, there are all pretty much the same.

Undervolt is really luck dependant. some can get a massive undervolt, over -150mV, some can do only -50mV. so it's all silicon lottery.
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Okay, thanks for pointing out!
Jared21
post Dec 9 2019, 02:44 PM

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SO far on my unit i've been able to pass a TS bench several times at about -200mv
Jared21
post Dec 20 2019, 05:43 PM

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New problem with my Selenite aside from the ongoing C State issue

The backlight on some of my keys is stuck on green at the lowest brightness setting. Keys are "/ 2 5 0" on my numpad

Reinstalling command center did nothing and Illegear support is not responding as usual
YVONNE@ILLEGEAR
post Dec 20 2019, 06:53 PM

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QUOTE(Jared21 @ Dec 20 2019, 05:43 PM)
New problem with my Selenite aside from the ongoing C State issue

The backlight on some of my keys is stuck on green at the lowest brightness setting. Keys are "/ 2 5 0" on my numpad

Reinstalling command center did nothing and Illegear support is not responding as usual
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Hi, sorry for the late response. Kindly find your Whatsapp as I have replied you accordingly.
Kindly send in your laptop to us for diagnosis. Thanks.

Jared21
post Dec 20 2019, 07:41 PM

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QUOTE(YVONNE@ILLEGEAR @ Dec 20 2019, 06:53 PM)
Hi, sorry for the late response. Kindly find your Whatsapp as I have replied you accordingly.
Kindly send in your laptop to us for diagnosis. Thanks.
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Received and thanks for following up!
JonKS1
post Jan 2 2020, 09:07 AM

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I owned a Selenite more than about a week now, I can say that it is a nice gaming laptop. So I will just skip the good part of this laptop.

I will just mention noticeable problems straight away. After one week of using it, I noticed several problems as shown below:


1. Copying large files (normally more than 10 GB from SSD to ext. HDD most of the time will stuck at 99% forever.

2. I can hear a cracking/pop sound whenever I play a music or video or even game.

3. I feel that the left side speaker is slightly louder than right side speaker. Which means the output is unbalanced. Maybe due to the internal subwoofer location installed on the right side causing the unbalance of the audio.

4. When I plug in my earphone, there is no sound coming out from my earphone. The sound instead is produced from the speaker. So I have to replug several times only then I can get the sound from earphone.


These problems are rather irritating during daily use. Not sure if there is any tip from you guys. On the other hand, I am thinking to reset the laptop one time to see if everything is resolved or not.

This post has been edited by JonKS1: Jan 2 2020, 10:05 AM
YVONNE@ILLEGEAR
post Jan 2 2020, 11:36 AM

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QUOTE(JonKS1 @ Jan 2 2020, 09:07 AM)
I owned a Selenite more than about a week now, I can say that it is a nice gaming laptop. So I will just skip the good part of this laptop.

I will just mention noticeable problems straight away. After one week of using it, I noticed several problems as shown below:
1. Copying large files (normally more than 10 GB from SSD to ext. HDD most of the time will stuck at 99% forever.

2. I can hear a cracking/pop sound whenever I play a music or video or even game.

3. I feel that the left side speaker is slightly louder than right side speaker. Which means the output is unbalanced. Maybe due to the internal subwoofer location installed on the right side causing the unbalance of the audio.

4. When I plug in my earphone, there is no sound coming out from my earphone. The sound instead is produced from the speaker. So I have to replug several times only then I can get the sound from earphone.
These problems are rather irritating during daily use. Not sure if there is any tip from you guys. On the other hand, I am thinking to reset the laptop one time to see if everything is resolved or not.
*
Hi, very sorry to know about your laptop issue. Our tech rep will reply you via whatsapp regarding your query. Thanks and have a nice day!
Prince J
post Jan 2 2020, 12:50 PM

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QUOTE(JonKS1 @ Jan 2 2020, 09:07 AM)
I owned a Selenite more than about a week now, I can say that it is a nice gaming laptop. So I will just skip the good part of this laptop.

I will just mention noticeable problems straight away. After one week of using it, I noticed several problems as shown below:
1. Copying large files (normally more than 10 GB from SSD to ext. HDD most of the time will stuck at 99% forever.

2. I can hear a cracking/pop sound whenever I play a music or video or even game.

3. I feel that the left side speaker is slightly louder than right side speaker. Which means the output is unbalanced. Maybe due to the internal subwoofer location installed on the right side causing the unbalance of the audio.

4. When I plug in my earphone, there is no sound coming out from my earphone. The sound instead is produced from the speaker. So I have to replug several times only then I can get the sound from earphone.
These problems are rather irritating during daily use. Not sure if there is any tip from you guys. On the other hand, I am thinking to reset the laptop one time to see if everything is resolved or not.
*
Hi JonKS1

The previous cracking sound has been fixed by the latest realtek driver patch. Can you whatsapp us for more details? Will assist.
alexnvidia
post Jan 2 2020, 01:11 PM

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QUOTE(Prince J @ Jan 2 2020, 05:50 AM)
Hi JonKS1

The previous cracking sound has been fixed by the latest realtek driver patch. Can you whatsapp us for more details? Will assist.
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To be honest, the latest realtek driver (8710) did not fix the popping and crackling audio issue. It is still happening even after a fresh windows install together with the latest 8710 realtek driver.
alexnvidia
post Jan 2 2020, 01:20 PM

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QUOTE(JonKS1 @ Jan 2 2020, 02:07 AM)
I owned a Selenite more than about a week now, I can say that it is a nice gaming laptop. So I will just skip the good part of this laptop.

I will just mention noticeable problems straight away. After one week of using it, I noticed several problems as shown below:
1. Copying large files (normally more than 10 GB from SSD to ext. HDD most of the time will stuck at 99% forever.

2. I can hear a cracking/pop sound whenever I play a music or video or even game.

3. I feel that the left side speaker is slightly louder than right side speaker. Which means the output is unbalanced. Maybe due to the internal subwoofer location installed on the right side causing the unbalance of the audio.

4. When I plug in my earphone, there is no sound coming out from my earphone. The sound instead is produced from the speaker. So I have to replug several times only then I can get the sound from earphone.
These problems are rather irritating during daily use. Not sure if there is any tip from you guys. On the other hand, I am thinking to reset the laptop one time to see if everything is resolved or not.
*
1. I too experience issues with the USB port on the right side. The port closer to the back will randomly disconnect when i copy a large file to it. It doesnt matter if i use a thumb drive or an external HDD. The result is the same. however, if i move the exact same external storage device to the USB port next to it and perform the exact same file copy, it works perfectly every single time. I have disabled all USB power saving related options in windows and the issue is still persistent. So you might wanna test out the other ports.

2. This issue has been there since day one and was never fixed even with the latest realtek driver (8710). The only method i find able to eliminate this popping and crackling issue is to remove realtek driver altogether and use windows generic driver. however, by doing that, you loose sound blaster cinema function.

3. I didnt notice this but the speakers on selenite are not good to begin with.

4. I dont use headphone so i cant comment on this, but it could be possible your headphone jack is damaged? have you tried other headphone jack?
JonKS1
post Jan 2 2020, 02:15 PM

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QUOTE(Prince J @ Jan 2 2020, 12:50 PM)
Hi JonKS1

The previous cracking sound has been fixed by the latest realtek driver patch. Can you whatsapp us for more details? Will assist.
*
As per mentioned by alexnvidia, the issue did not actually solve 100%. Even if I use the new driver, the popping sound will still come back (Although not everytime, but still can hear it from time to time). Hopefully Illegear has a better solution for this. I did message whatsapp to Illegear Support, maybe the technical team are out of office, still have not receive any feedback.
JonKS1
post Jan 2 2020, 02:25 PM

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QUOTE(alexnvidia @ Jan 2 2020, 01:20 PM)
1. I too experience issues with the USB port on the right side. The port closer to the back will randomly disconnect when i copy a large file to it. It doesnt matter if i use a thumb drive or an external HDD. The result is the same. however, if i move the exact same external storage device to the USB port next to it and perform the exact same file copy, it works perfectly every single time. I have disabled all USB power saving related options in windows and the issue is still persistent. So you might wanna test out the other ports.

2. This issue has been there since day one and was never fixed even with the latest realtek driver (8710). The only method i find able to eliminate this popping and crackling issue is to remove realtek driver altogether and use windows generic driver. however, by doing that, you loose sound blaster cinema function.

3. I didnt notice this but the speakers on selenite are not good to begin with.

4. I dont use headphone so i cant comment on this, but it could be possible your headphone jack is damaged? have you tried other headphone jack?
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1. Previously I tried to plug in 2 ext HDD, copy files from one to the other. And the transfer just stuck either half way or at 99%. Happens all the time. If you mention that the behind port got problem, I will try again and see if it is true or not. Very disturbing because sometimes I need to transfer huge files and always get this problem.

2. Although the popping sound is minimal, but still you cannot get away with it. Without Sound Blaster Cinema, the speaker output level will be reduced tremendously or not? Because I can only get loud sound with the Sound Blaster Cinema. Hopefully Illegear really can find solution to solve this.

3. If you try to turn on a movie with more than 50%, you can actually hear the difference. Can be tuned by changing the sound balance more the the right. But this will affect if you put on earphone / headset, where the sound will be off one side.

4. I am certain that my earphone jack is still function. Maybe some setting need to be adjusted again.

I am thinking to reset the PC and see if all these still exist or not.


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