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 No wonder IdealTech mahal, u see the money goes?

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TSwesternkl
post Feb 10 2019, 04:34 PM, updated 7y ago

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Lada Putih
post Feb 10 2019, 04:37 PM

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Waaagh naik pangkat sudah
SUSwilsonjay
post Feb 10 2019, 04:39 PM

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who is the owner?
mohdkakarot
post Feb 10 2019, 04:40 PM

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last time buy from them, guy at shop very lansi. Thats the last time i went there
djhenry91
post Feb 10 2019, 04:40 PM

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ini bila punya video ni..haha
ihm11
post Feb 10 2019, 04:41 PM

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building 404

downstair/upstair shoplot jer
bsa12
post Feb 10 2019, 04:42 PM

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2017 video. TS u enemy to ideatech?
WaterBuffalo
post Feb 10 2019, 04:44 PM

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QUOTE(Rav3n @ Feb 10 2019, 04:42 PM)
Idealtech n lingloong both same mahal n lansi...

But lingloong hold the chanpion spot of lansi..fcuk u 4eye thrash with english slang.
*
Calm down man
Ronzph
post Feb 10 2019, 04:45 PM

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Lol y tiba tiba boom idealtech??
SUSazhan82
post Feb 10 2019, 04:46 PM

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never been to idealtech..
Guess they are selling computer gadgets LUL tongue.gif

ConstantLove
post Feb 10 2019, 04:51 PM

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TS keep promoting Idealtech... enough la..
tenable
post Feb 10 2019, 05:13 PM

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Overprice pc shops...enuff said
tenable
post Feb 10 2019, 05:13 PM

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Double post

This post has been edited by tenable: Feb 10 2019, 05:14 PM
SUSRO Player
post Feb 10 2019, 05:18 PM

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rupa rupanya..jinnyboy have share.. whistling.gif
DigitalBoogaloo
post Feb 10 2019, 05:27 PM

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Idealtech sell many powerbank?
Jedi
post Feb 10 2019, 05:32 PM

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TS, 2 anti idealtech topics in 24 hours

What personal vendetta u have against people's success?

Furthermore its a decent shop selling things at a decent price?

U tak suka u takye beli la.

#inb4 is it because am i Malay
#idealtech staffs majority is Chinese
kopitiamtard
post Feb 10 2019, 05:33 PM

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Honestly sampah shop.
Went there, got treated like crap... Never again. fuk them

Thought they will be different from other Ah Beng shop... but no...

KcX35
post Feb 10 2019, 05:34 PM

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ya dunoe why suddenly keep post about idealtech lol
Jedi
post Feb 10 2019, 05:34 PM

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the above post is created and this post is typed USING IDEAL TECH COMPUTER

#gtx 770
#5 years still stand strong
#quiet PC
#thank you idealtech
#support you forever

Thrust
post Feb 10 2019, 05:35 PM

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I just compared their R5 2600 and they are selling it at rm868.. Czone price list stated rm699.. Lazada rm659.
DigitalBoogaloo
post Feb 10 2019, 05:36 PM

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Etech i think best shop very cheap price some even cheaper than online seller
DigitalBoogaloo
post Feb 10 2019, 05:37 PM

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QUOTE(Thrust @ Feb 10 2019, 05:35 PM)
I just compared their R5 2600 and they are selling it at rm868.. Czone price list stated rm699.. Lazada rm659.
*
Why so expensive they need money for building?how big is the building?
shirohamada
post Feb 10 2019, 05:40 PM

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eit is the best right now.
lowest price on lesapda and shopeeee
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post Feb 10 2019, 05:43 PM

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QUOTE(kopitiamtard @ Feb 10 2019, 05:33 PM)
Honestly sampah shop.
Went there, got treated like crap... Never again. fuk them

Thought they will be different from other Ah Beng shop... but no...
*
Same. I remember they were such a small shop in pandan indah, cases put outside. No place to walk. But customer service very nice. Original owner still chitchat with me etc, I remember buying a GTX 970 into a OEM Dell PC. Now they move shop to near the mrr2 highway. Went in everyone muka masam to serve you when I told them it's not a gaming PC it's just a PC for my dad. Hmm. My personal experience.
Current Events guy
post Feb 10 2019, 05:43 PM

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I just go to Viewnet like a noob
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post Feb 10 2019, 05:45 PM

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craptech
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post Feb 10 2019, 05:47 PM

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QUOTE(Jedi @ Feb 10 2019, 05:32 PM)
TS, 2 anti idealtech topics in 24 hours

What personal vendetta u have against people's success?

Furthermore its a decent shop selling things at a decent price?

U tak suka u takye beli la.

#inb4 is it because am i Malay
#idealtech staffs majority is Chinese
*
this case i said why so lansi then sales man ask me then what do i want i reply can i punch you ?what do i want ...
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post Feb 10 2019, 05:48 PM

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QUOTE(Thrust @ Feb 10 2019, 05:35 PM)
I just compared their R5 2600 and they are selling it at rm868.. Czone price list stated rm699.. Lazada rm659.
*
Not just idealtech, I just noticed other sellers also rm8xx, but all same sku, I dunno how come got 2 diff prices? wacko.gif
anangryorc
post Feb 10 2019, 05:50 PM

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PC industry in Malaysia is really speechless haha
ohman
post Feb 10 2019, 05:51 PM

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Gamers so rich and love bad service.


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post Feb 10 2019, 05:53 PM

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QUOTE(shirohamada @ Feb 10 2019, 05:40 PM)
eit is the best right now.
lowest price on lesapda and shopeeee
*
This
:3mushy:3
post Feb 10 2019, 05:53 PM

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QUOTE(drpsyko @ Feb 10 2019, 05:48 PM)
Not just idealtech, I just noticed other sellers also rm8xx, but all same sku, I dunno how come got 2 diff prices? wacko.gif
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Hotel? Trivago.
busbos
post Feb 10 2019, 05:54 PM

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QUOTE(TW_ThreeKingdoms @ Feb 10 2019, 05:08 PM)
idealtech dotatech...to be honest, avoid pc shops ending with tech. They usually suck.

For me, castle it is the better one.
*
Techview is quite nice

but then its name started with tech not ended laugh.gif

This post has been edited by busbos: Feb 10 2019, 05:55 PM
SUSpendekartauhu
post Feb 10 2019, 05:56 PM

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overpriced and bad service so what? janji melei sappork. They no do survey and duit ptptn kan banyak.

This post has been edited by pendekartauhu: Feb 10 2019, 05:57 PM
Mirrors_Edge23
post Feb 10 2019, 05:57 PM

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Viewnet in Lowyat for the win
thxxht
post Feb 10 2019, 05:59 PM

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All money go to marketing, customer service though, uhh pretty subpar.
DigitalBoogaloo
post Feb 10 2019, 06:01 PM

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lowyat no good now why go ideal tech?
Thrust
post Feb 10 2019, 06:08 PM

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QUOTE(DigitalBoogaloo @ Feb 10 2019, 05:37 PM)
Why so expensive they need money for building?how big is the building?
*
The video in post#1 got show the building. I don't know its rented or owned.

When building a PC rig, best to compare prices from a few source prior to purchase. You can technically save hundreds if you don't mind building the rig yourself.
lawliet88
post Feb 10 2019, 06:09 PM

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QUOTE(Thrust @ Feb 10 2019, 05:35 PM)
I just compared their R5 2600 and they are selling it at rm868.. Czone price list stated rm699.. Lazada rm659.
*
wa nuts
I remember 5 or more years ago we used to use ideal tech price as comparison with all other lowyat it shop lol rclxub.gif
Thrust
post Feb 10 2019, 06:14 PM

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QUOTE(lawliet88 @ Feb 10 2019, 06:09 PM)
wa nuts
I remember 5 or more years ago we used to use ideal tech price as comparison with all other lowyat it shop lol rclxub.gif
*
Ya man.. The pricelist from Idealtech was last updated on 09.02.2019 dry.gif
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post Feb 10 2019, 06:24 PM

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QUOTE(djhenry91 @ Feb 10 2019, 04:40 PM)
ini bila punya video ni..haha
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grand opening 2017 haha
Lada Putih
post Feb 10 2019, 06:28 PM

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QUOTE(Rav3n @ Feb 10 2019, 04:42 PM)
Idealtech n lingloong both same mahal n lansi...

But lingloong hold the chanpion spot of lansi..fcuk u 4eye thrash with english slang.
*
Hahaha describe please
sonyman
post Feb 10 2019, 06:30 PM

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Jinny boy got involve is it
aku_ker
post Feb 10 2019, 08:42 PM

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Viewnet forever
rooney723
post Feb 10 2019, 08:49 PM

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QUOTE(Thrust @ Feb 10 2019, 05:35 PM)
I just compared their R5 2600 and they are selling it at rm868.. Czone price list stated rm699.. Lazada rm659.
*
rm860 cn buy r5 2600x dy,

my R5 2600 bought for rm660 jayacom lowyat
teehk_tee
post Feb 10 2019, 08:50 PM

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Ideal still got waterfish buy frm them?
h4r8_kIlLeR
post Feb 10 2019, 09:06 PM

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Was about to buy gaming rig from them... Suddenly klua 2 topics in ideal tech... I guess it's a sign from God...

Going to buy from a shop in setia alam... My friend recommended instead... "Racun tech"
boonhan
post Feb 10 2019, 10:00 PM

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The ideal tech owner attitude is a bit lansi one..
but as long their price competitively then ok to buy la. As long dont ask their opinion or advice.
Bombgen
post Feb 10 2019, 10:12 PM

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Even viewnet also cannot give best price in lowyat, nowadays cheapest is topmaid.

This post has been edited by Bombgen: Feb 10 2019, 10:12 PM
SUSkevin23
post Feb 10 2019, 10:15 PM

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Different shop different market la.

Poorfag go eit, or viewnet etc..

Richfag go idealtech la. U pay big, u get the best and no hassle.

Everybrand has their own market wan la.
Muhammad Syukri
post Feb 10 2019, 10:17 PM

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Ini macam viral marketing jer.
suikod3n
post Feb 10 2019, 10:21 PM

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Avoided them ever since my last rig build, asked for best price for few parts. Get replied discount only available for rig build doh.gif . 3k + worth of parts and they don't ever bother to give minor discounts.
Duh, I can get better service at Jayacom and they even voluntarily gave discounts without asking.
rubrubrub
post Feb 10 2019, 10:25 PM

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QUOTE(mohdkakarot @ Feb 10 2019, 04:40 PM)
last time buy from them, guy at shop very lansi. Thats the last time i went there
*
yeah, fuck them. Supposedly got life long service such a cleaning and rewiring if bought the whole thing from them but that guy lansi af. Never bought asingle thing from them since then
zhen^wei
post Feb 10 2019, 10:26 PM

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QUOTE(Thrust @ Feb 10 2019, 06:08 PM)
The video in post#1 got show the building. I don't know its rented or owned.

When building a PC rig, best to compare prices from a few source prior to purchase. You can technically save hundreds if you don't mind building the rig yourself.
*
we owned the whole building.

thanks to our competitors (especially from Lowyat Plaza) who keep complaint idealtech dump the selling price at this forum and make the distributor to stop supply us few years ago.
luckily we change the strategy to sell at SRP but give full years warranty, then only get to buy our own shop.


icon_rolleyes.gif

zerorating
post Feb 10 2019, 10:33 PM

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QUOTE(zhen^wei @ Feb 10 2019, 10:26 PM)
we owned the whole building.

thanks to our competitors (especially from Lowyat Plaza) who keep complaint idealtech dump the selling price at this forum and make the distributor to stop supply us few years ago.
luckily we change the strategy to sell at SRP but give full years warranty, then only get to buy our own shop.
icon_rolleyes.gif
*
so most of your competitor selling r5 2600 below SRP? smile.gif
jangan marah boss. rclxms.gif
zhen^wei
post Feb 10 2019, 10:36 PM

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QUOTE(zerorating @ Feb 10 2019, 10:33 PM)
so most of your competitor selling r5 2600 below SRP?  smile.gif
jangan marah boss.  rclxms.gif
*
but maybe you dono we put in ryzen 5 2600 in monthly promotion pc , it still cheapest in town

This post has been edited by zhen^wei: Feb 10 2019, 10:37 PM
everest
post Feb 10 2019, 10:37 PM

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No experience with them
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post Feb 10 2019, 10:42 PM

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Byk bad review nampak, ok skip this shop
zerorating
post Feb 10 2019, 10:43 PM

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QUOTE(zhen^wei @ Feb 10 2019, 10:36 PM)
but maybe you dono we put in ryzen 5 2600 in monthly promotion pc , it still cheapest in town
*
ala boss, not all people syiok2 want to buy new system la, somemore x370/b350 chipset can support 3(probably more) generation of ryzen chip.

btw, im not going to buy one, not your prospect customer anyway for the time being. biggrin.gif

This post has been edited by zerorating: Feb 10 2019, 10:44 PM
Mr_47
post Feb 10 2019, 10:45 PM

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u slave shut up

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zhen^wei
post Feb 10 2019, 10:48 PM

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QUOTE(zerorating @ Feb 10 2019, 10:43 PM)
ala boss, not all people syiok2 want to buy new system la, somemore x370/b350 chipset can support 3(probably more) generation of ryzen chip.
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bossku, every shops focus on different business, we focus on pc building, Lowyat shops are focus on retail business. can just buy from them if their price cheap.
but ryzen 5 2600 special price i think will end soon, later u see many shops back to old price.


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post Feb 10 2019, 10:48 PM

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This shop manyak langsi.. I go there no ppl layan so I go etech and happily spend 7k there.
zerorating
post Feb 10 2019, 10:55 PM

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QUOTE(zhen^wei @ Feb 10 2019, 10:48 PM)
bossku, every shops focus on different business, we focus on pc building, Lowyat shops are focus on retail business. can just buy from them if their price cheap.
but ryzen 5 2600 special price i think will end soon, later u see many shops back to old price.
*
ohhh special price.. kay kay understood.

new shop dont have parking problem aaa?
long time didnt go pandan indah/jaya/mewah and ampang area. so i dont know
zhen^wei
post Feb 10 2019, 10:59 PM

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QUOTE(zerorating @ Feb 10 2019, 10:55 PM)
ohhh special price.. kay kay understood.

new shop dont have parking problem aaa?
long time didnt go pandan indah/jaya/mewah and ampang area. so i dont know
*
oh u went to pandan indah before right? that is terrible parking problem.
that's why we moved to new place. no issue with parking but need to pay coupon.

zerorating
post Feb 10 2019, 11:01 PM

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QUOTE(zhen^wei @ Feb 10 2019, 10:59 PM)
oh u went to pandan indah before right? that is terrible parking problem.
that's why we moved to new place. no issue with parking but need to pay coupon.
*
if i go, most likely i park tesco, unless tesco oso charge their parking already.
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post Feb 10 2019, 11:10 PM

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QUOTE(zhen^wei @ Feb 10 2019, 10:59 PM)
oh u went to pandan indah before right? that is terrible parking problem.
that's why we moved to new place. no issue with parking but need to pay coupon.
*
i've never been to ur shop before but there are some fellas here that mentioned that ur staffs are kinda rude. if it is true arent u gonna do something about it?
zhen^wei
post Feb 10 2019, 11:28 PM

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QUOTE(Orias @ Feb 10 2019, 11:10 PM)
i've never been to ur shop before but there are some fellas here that mentioned that ur staffs are kinda rude. if it is true arent u gonna do something about it?
*
i read a FB Review before, a malay guy came to shop, straight away come in front of me , asking we got seling gaming seat or not.
i was stunned for few seconds just realized he is asking for gaming chair then i terus reply oh tak ada, tak ada. then he smile and going out.
in the review he said he got rude treatment at our shop.

We have 6 Malay staffs and 4 Chinese staffs in the shop. I never saw my staffs scold the customers,
I see the customers not happy and went out after they been told dust cleaning / free checking only for our customers PC ;
9900K must bundle with motherboard or build rig only ; PC rebates only for full rigs; non our customers PC can't get delid/ OC service..

This post has been edited by zhen^wei: Feb 10 2019, 11:29 PM
Dyson Jin
post Feb 10 2019, 11:35 PM

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idealtech is all about their warranty purpose..
they cover all years tho..u no need sendiri send to manufacture sc
so worth the price la..
bought 2 sets from them dy..
somemore got lucky draws which i never win haha


This post has been edited by Dyson Jin: Feb 10 2019, 11:36 PM
JerryTeh
post Feb 10 2019, 11:38 PM

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This is the 1000th thread about retail shop pricing more expensive than Lazada with bad customer service.

Retail shop is good for after sales service and online shop is good for better price.

And my personal opinion,people with high self-entitlement often have issues with customer service
yaphong
post Feb 10 2019, 11:40 PM

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Personally I have bought a keyboard from Idealtech as well.

My experience was the staff was rather sarcastic when I asked if there is any discount. Then I posted a comment about my experience was so-so. Then this bro Zhen Wei PM me getting all defensive and saying I was misleading other people with my post.

From what I see in this forum, he still getting defensive all over.

In customer service perspective, it may be a better choice just to say, "I apologise if you have bad experience, we will do it better next time". By constantly explaining, you may win the argument, but do you think the customer will return?

Look at how many posts giving so-so feedback, if so many people also giving so-so feedback, shouldn't you reflect on it (on things you can do better) than coming out constantly trying to explaining why you are right?

This post has been edited by yaphong: Feb 10 2019, 11:41 PM
Clement1001
post Feb 10 2019, 11:44 PM

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zerorating
post Feb 10 2019, 11:45 PM

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QUOTE(Dyson Jin @ Feb 10 2019, 11:35 PM)
idealtech is all about their warranty purpose..
they cover all years tho..u no need sendiri send to manufacture sc
so worth the price la..
bought 2 sets from them dy..
somemore got lucky draws which i never win haha
*
but if you live klang valley, its very easy to reach those distributor/service center (funny thing is some of these service center dont mind if you lost prove of purchase)
sending to shop first just delaying turn around time, but understandable la because no nid to pening kepala finding distributor information and no need to travel far2.

last time i lost receipt, the shop asking rm30 just to re-issue receipt, in my mind were where is good after sales service, bought thousand ringgit worth of hardware kenot kawtim abit, maybe give discount like rm10 for re-issuing receipt. good thing those rma place can still track the date/place of purchase, so no nid receipt.

This post has been edited by zerorating: Feb 10 2019, 11:49 PM
pisces88
post Feb 10 2019, 11:45 PM

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wa become popcorn thread liao
maxpudding
post Feb 10 2019, 11:49 PM

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>asking for something
>didn't get the response they thought they'd get
>straightaway say langsi

wow, feeling entitled much?

This post has been edited by maxpudding: Feb 10 2019, 11:49 PM
unknown warrior
post Feb 10 2019, 11:51 PM

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is tat jinnyboy ah?
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post Feb 10 2019, 11:51 PM

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.

This post has been edited by AyamBannedTwice: Feb 10 2019, 11:55 PM
AyamBannedTwice
post Feb 10 2019, 11:55 PM

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QUOTE(h4r8_kIlLeR @ Feb 10 2019, 09:06 PM)
Was about to buy gaming rig from them... Suddenly klua 2 topics in ideal tech... I guess it's a sign from God...

Going to buy from a shop in setia alam... My friend recommended instead... "Racun tech"
*
Ayam bought from them last week
U go there u better make up your mind what u want
If not, sure kena racun terok
From 3k, ayam end up spend 5k
Orias
post Feb 10 2019, 11:55 PM

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QUOTE(zhen^wei @ Feb 10 2019, 11:28 PM)
i read a FB Review before, a malay guy came to shop, straight away come in front of me , asking we got seling gaming seat or not.
i was stunned for few seconds just realized he is asking for gaming chair then i terus reply oh tak ada, tak ada. then he smile and going out.
in the review he said he got rude treatment at our shop.

We have 6 Malay staffs and 4 Chinese staffs in the shop. I never saw my staffs scold the customers,
I see the customers not happy and went out after they been told dust cleaning / free checking only for our customers PC ;
9900K must bundle with motherboard or build rig only ; PC rebates only for full rigs; non our customers PC can't get delid/ OC service..
*
might be some miscommunication i guess. anyways all the best in ur biz. give more discounts for lyn-ers laa. tongue.gif
alfiejr
post Feb 11 2019, 12:08 AM

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Idealtech is a good shop overall especially for noobies in pc. Instead of getting rip off by buying your pc at lowyat plaza , i always suggest buying from them as their after sales service is decent too.

For seasoned pc user who are looking for bargains then you might say their price is slightly expensive. But if your pocket is deep enough then i see no problem buying from them.

This post has been edited by alfiejr: Feb 11 2019, 12:08 AM
zhen^wei
post Feb 11 2019, 12:08 AM

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QUOTE(westernkl @ Feb 10 2019, 04:34 PM)

*
TS, actually what's wrong if idealtech doing legal business, earning every year and buy our own building for the business har?


amirsubhi
post Feb 11 2019, 12:14 AM

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still remember doing COD with zhenwei at Petronas UPM Serdang back last 10 years I believe around 2008, it was among the best price during that time when compare to Lowyat Plaza.

good to see how far they have expanded. good job biggrin.gif
TSwesternkl
post Feb 11 2019, 01:30 AM

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QUOTE(aku_ker @ Feb 10 2019, 08:42 PM)
Viewnet forever
*
U work for Viewnet?? hmm.gif
dante1989
post Feb 11 2019, 01:36 AM

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so many ppl dew idealtech

mau tanya itu dinosaur tech apa macam?
samftrmd
post Feb 11 2019, 01:56 AM

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No matter what business, retail, online, system integration, bulk... There will also be positive and negative feedback. As a staff, as long as I didn't do anything wrong purposely, I don't care about what people say liau.
TSwesternkl
post Feb 11 2019, 02:08 AM

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QUOTE(samftrmd @ Feb 11 2019, 01:56 AM)
No matter what business, retail, online, system integration, bulk... There will also be positive and negative feedback. As a staff, as long as I didn't do anything wrong purposely, I don't care about what people say liau.
*
Lol, u r IdealTech staff? sweat.gif sweat.gif
bukankhadam
post Feb 11 2019, 02:21 AM

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QUOTE(Rav3n @ Feb 10 2019, 04:42 PM)
Idealtech n lingloong both same mahal n lansi...

But lingloong hold the chanpion spot of lansi..fcuk u 4eye thrash with english slang.
*
Nver hab exp with idealtech, but i got wit lingloong a.k.a dotatech. kinda langsi. Don bother goin there and ask for product suggestion, they'll go masam mukak treat u like bodo. I remember i got treated like dat by 1 of the C staff. Weirdly the M staff is ok tho..

QUOTE(DigitalBoogaloo @ Feb 10 2019, 05:36 PM)
Etech i think best shop very cheap price some even cheaper than online seller
*
Yep agreed. Spent like 4-5k there. Gud CS, no masam mukak.

QUOTE(busbos @ Feb 10 2019, 05:54 PM)
Techview is quite nice

but then its name started with tech not ended  laugh.gif
*
Bought a case n mobo there. Will do more business with dem. Rly like my recent exp with dem. Nice guy, rly like sembang2 bout cases.

QUOTE(kevin23 @ Feb 10 2019, 10:15 PM)
Different shop different market la.

Poorfag go eit, or viewnet etc..

Richfag go idealtech la. U pay big, u get the best and no hassle.

Everybrand has their own market wan la.
*
Generally all ppl want when buy pc parts are just gud CS n cheap price. bcos RMA, better got gud CS. Going cheap price =/= poorfag lol. Rich ppl if don like langsi will still reject such treatment. Poorfag also got buying power la. Pc parts can cincai2 go rm3k ez.
Ayam a poorfag tho. I usually pick cheap price as priority, but if shop got langsi treatment, i don hesitate to go other shop with a bit more xpensive price.

QUOTE(maxpudding @ Feb 10 2019, 11:49 PM)
>asking for something
>didn't get the response they thought they'd get
>straightaway say langsi

wow, feeling entitled much?
*
Response=CS. Gud response, ppl wont go say langsi. Even repeat words like "tarak2" n way of saying it will look like giving bad CS. Want gud review, treat all customer gud la. Some customer can b ahole, but u still need to gib gud treatment..that is wot CS all about..Itu pon nk kna xplain ka?
DuitNow
post Feb 11 2019, 03:21 AM

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QUOTE(McDBigMaC @ Feb 10 2019, 05:43 PM)
Same. I remember they were such a small shop in pandan indah, cases put outside. No place to walk. But customer service very nice. Original owner still chitchat with me etc, I remember buying a GTX 970 into a OEM Dell PC. Now they move shop to near the mrr2 highway. Went in everyone muka masam to serve you when I told them it's not a gaming PC it's just a PC for my dad. Hmm. My personal experience.
*
Got change owner? blink.gif

QUOTE(Thrust @ Feb 10 2019, 06:14 PM)
Ya man.. The pricelist from Idealtech was last updated on 09.02.2019  dry.gif
*
Only found the builder option, where got pricelist?

QUOTE(sonyman @ Feb 10 2019, 06:30 PM)
Jinny boy got involve is it
*
Who? blink.gif

QUOTE(zhen^wei @ Feb 10 2019, 10:26 PM)
we owned the whole building.

thanks to our competitors (especially from Lowyat Plaza) who keep complaint idealtech dump the selling price at this forum and make the distributor to stop supply us few years ago.
luckily we change the strategy to sell at SRP but give full years warranty, then only get to buy our own shop.
icon_rolleyes.gif
*
If buy parts only got full free courier service? Does this full free courier service warranty apply to those parts too?

QUOTE(zhen^wei @ Feb 10 2019, 11:28 PM)
i read a FB Review before, a malay guy came to shop, straight away come in front of me , asking we got seling gaming seat or not.
i was stunned for few seconds just realized he is asking for gaming chair then i terus reply oh tak ada, tak ada. then he smile and going out.
in the review he said he got rude treatment at our shop.

We have 6 Malay staffs and 4 Chinese staffs in the shop. I never saw my staffs scold the customers,
I see the customers not happy and went out after they been told dust cleaning / free checking only for our customers PC ;
9900K must bundle with motherboard or build rig only ; PC rebates only for full rigs; non our customers PC can't get delid/ OC service..
*
Didnt see any delid option.
h4r8_kIlLeR
post Feb 11 2019, 05:32 AM

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QUOTE(AyamBannedTwice @ Feb 11 2019, 12:55 AM)
Ayam bought from them last week
U go there u better make up your mind what u want
If not, sure kena racun terok
From 3k, ayam end up spend 5k
*
Bad people also... Or they pandai hasut u buy more?
SUSkevin23
post Feb 11 2019, 06:27 AM

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QUOTE(bukankhadam @ Feb 11 2019, 02:21 AM)
Nver hab exp with idealtech, but i got wit lingloong a.k.a dotatech. kinda langsi. Don bother goin there and ask for product suggestion, they'll go masam mukak treat u like bodo. I remember i got treated like dat by 1 of the C staff. Weirdly the M staff is ok tho..
Yep agreed. Spent like 4-5k there. Gud CS, no masam mukak.
Bought a case n mobo there. Will do more business with dem. Rly like my recent exp with dem. Nice guy, rly like sembang2 bout cases.
Generally all ppl want when buy pc parts are just gud CS n cheap price. bcos RMA, better got gud CS. Going cheap price =/= poorfag lol. Rich ppl if don like langsi will still reject such treatment. Poorfag also got buying power la. Pc parts can cincai2 go rm3k ez.
Ayam a poorfag tho. I usually pick cheap price as priority, but if shop got langsi treatment, i don hesitate to go other shop with a bit more xpensive price.
Response=CS. Gud response, ppl wont go say langsi. Even repeat words like "tarak2" n way of saying it will look like giving bad CS. Want gud review, treat all customer gud la. Some customer can b ahole, but u still need to gib gud treatment..that is wot CS all about..Itu pon nk kna xplain ka?
*
They lanci cuz they know u not gonna spend 20k at their shop.

U spend 20k u see they still lanci u anot. These sales ppl are experienced. They know who come in look see look see and who are the real buyers.

ssxxcool
post Feb 11 2019, 06:40 AM

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Dotatech better shop for me.

Ayam upgrade my PC. They don't have stock for superflower bronze 650w as I requested, then they give other psu which is evga supernova gold 650w foc because I alrdy paid for the superflower. Thanks hanif.
AyamBannedTwice
post Feb 11 2019, 07:24 AM

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QUOTE(h4r8_kIlLeR @ Feb 11 2019, 05:32 AM)
Bad people also... Or they pandai hasut u buy more?
*
They pandai hasut one
Customer service tiptop
Next ayam dah kena racun to buy dark wizard seat
Thrust
post Feb 11 2019, 07:29 AM

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Idealtech caters for a different market. I believe they are more focus in builsing rigs for customers who doesn't know or lazy to configure or build their own rigs. Thus the higher margin being charged.

I am cheapskate, I will hunt down the cheapest components and assemble it myself. I get a sense of satisfaction by doing that.
maxpudding
post Feb 11 2019, 07:34 AM

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QUOTE(bukankhadam @ Feb 11 2019, 02:21 AM)
Response=CS. Gud response, ppl wont go say langsi. Even repeat words like "tarak2" n way of saying it will look like giving bad CS. Want gud review, treat all customer gud la. Some customer can b ahole, but u still need to gib gud treatment..that is wot CS all about..Itu pon nk kna xplain ka?
*
Hey snowflake, take it as it is and dont be offended of everything in life and you might be living the life happier, sikit2 triggered, sikit2 acah2 entitled. You are not.

SinzChan
post Feb 11 2019, 07:36 AM

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Mara Digital bankrupt dah... all supporter tarak benda buat now come kongkek lowyat and [insert name here]
ZforZebra
post Feb 11 2019, 07:39 AM

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ok je beli from there. claim warranty also ok. didnt encounter any lansi-ness
DarkNite
post Feb 11 2019, 07:44 AM

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They are good at handling your parts warranty claim BUT
1. only if bought it from them
2. and not for those out of warranty

Yup used to have very competitive pricing but not any more.
They are know for building rigs with good cable management.

If you wan to buy component try other shops or online.
hurricane21
post Feb 11 2019, 07:51 AM

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QUOTE(SinzChan @ Feb 11 2019, 07:36 AM)
Mara Digital bankrupt dah... all supporter tarak benda buat now come kongkek lowyat and [insert name here]
*
oh mara digifuck, good old fucking day
SinzChan
post Feb 11 2019, 08:09 AM

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QUOTE(hurricane21 @ Feb 11 2019, 07:51 AM)
oh mara digifuck, good old fucking day
*
damn old and good it is...
wotvr
post Feb 11 2019, 08:25 AM

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I don't really care about the shops. I just wanna buy good hardware at the cheapest possible price. Store comes 2nd to mind.
dudester
post Feb 11 2019, 08:35 AM

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2017 news. TS have something against this shop must be.
cracksys
post Feb 11 2019, 08:37 AM

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lansi dan idealtech tak dapat dipisahkan.
ad2000
post Feb 11 2019, 08:47 AM

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I have been dealing and buying through all type of pc related things from as early as late 80's till now. At that time it was Imbi plaza especially at lower ground floor..you will meet various type of shop/people..some doesnt give customer much attention( which some categorised as "lansi")..some simply wanna "sembelih" you the minute they saw you approach their outlet while some will reach out and guide/help you with your purchase no matter what is the RM amount involved.

Sometime, even if the things you bought are cheap, still doesnt mean you get the best value out of it, for e.g warranty..

For idealtech, I have browse through their products for ever since as long as I can remember but I never bought any from them even thoughI didsometime contqct them to enquire..Lansi? I dont know, never did encountered any attitude problem (yet)..yeah certain items are not cheaper that what other can offer but in my case I just buy at place wherein my personal view fits my budget or satisfy me

The bottom line is, it is your own hard money and if you dont like the way you've been treated, just walk away and go to other place.

This post has been edited by ad2000: Feb 11 2019, 08:49 AM
aku_ker
post Feb 11 2019, 08:59 AM

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QUOTE(westernkl @ Feb 11 2019, 01:30 AM)
U work for Viewnet?? hmm.gif
*
Nope last time always buy from viewnet.
xcxa23
post Feb 11 2019, 09:01 AM

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Sometimes short reply or the tone they used can be considered as lansi

For short answer is fine, as long as the tone they use aren't arrogant.. like
Is xxx available
No la will sound more Lansi then no wor

I have been to few computer, digital related shop and they have one common trait, they never smile.. it as if the whole world is their enemy
kraziekd
post Feb 11 2019, 09:05 AM

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mine ok je experience.. even i ask stupid questions the worker there reply properly never give langsi face
msacras
post Feb 11 2019, 09:13 AM

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QUOTE(aku_ker @ Feb 11 2019, 08:59 AM)
Nope last time always buy from viewnet.
*
Me2, Viewnet and SriComputer earned the most from me among LYP stores for they are generally cheaper and the price negotiable.

If you paying by cash, just enquire them the best price for cash paying.

This post has been edited by msacras: Feb 11 2019, 09:16 AM
ericmaxman
post Feb 11 2019, 09:15 AM

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samftrmd
post Feb 11 2019, 09:33 AM

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Walk in , say what item I want, ask spec/warranty, pay, bla.
No need CS, no need waste time sembang, talkok...
kelvin8810
post Feb 11 2019, 09:34 AM

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My story with them goes like this.

i got my own processor from my friend working in Intel. So emailed them of the possibilities of building a new rig from them with my processor.

within a day get their reply and everything is good and got a recommended rig to go with the processor. but down side is i do not enjoy the bundle benefits which totally understandable.

went over to their shop in pandan indah (yes, it was years back) and drop off the processor. collect the rig next day.

my honest opinion;

price - not the cheapest around
service - Quite Good actually. Help me to carry my rig to my car, parking there was HORRRIBLE!

lansi encounter? none at all, i guess if you talk well with ppl, ppl will not lansi you la icon_rolleyes.gif
exsea
post Feb 11 2019, 09:35 AM

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idealtech definitely more expensive than buying parts. their business model is building pc.

i went there few times. gave them my budget and what my pc is meant for. within a short time they came up with a recommendation. they dont try to sell me the rig, they dont try to give me a discount. they have a take it or leave it attitude. in a way it can seem VERY LC, but in my opinion they are being VERY FRANK. they want to make money, if you dont have money and want cheap, build yourself la. i understand that and i got my gaming rig from them.

i myself am doing IT but i still buy from them. why? sure i can save a few hundred or even thousand by buying my own parts but consider this:

rig testing/parts compatibility/building a PC - you're paying them to let them do this for you. there is NO RISK on your side. if you're not confident or dont know what you're doing, you might spend more. dont waste time on trial and error.

pc maintenance and support - one thing that drew me to idealtech is this. lifetime maintenance and support. i m a lazy fuck who lazy to open up pc and clean. idealtech can help do that for you. i have a friend also bought from idealtech. something happened to his pc, idealtech sent their support to his house to pick up the pc and get it fixed.

so yeah. sure you're paying MORE. but i do believe in the value that they give customers back.

if really feel its too expensive. no one forcing you to buy from them. definitely if you put time and effort you can get cheaper stuff but you need to do the dirtywork yourself.

nickykee
post Feb 11 2019, 09:36 AM

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hmm years ago i bought one custom pc from idealtech dont feel lansi from them, pc still working and using till todei

from my experience, the expectation is customer should be using the online custom builder tool build their pc spec then ask if availability got or not. and they build for u, u go there pick up

they did offer help me pick up and put inside my car trunk also. so dunno maybe diff pipul diff experience...


carnby77
post Feb 11 2019, 09:37 AM

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shit company...prefer PC depot or Lowyat anytime
zarakiken
post Feb 11 2019, 09:44 AM

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I dunno but i am ok with them... lol... most of my warranty dapat claim punya.. no question ask..
maxpudding
post Feb 11 2019, 09:46 AM

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Ini TS macam ada something against idealtech je..how many threads opened just to talk about idealtech

Competitor ke? Baru nak up?
Silfer
post Feb 11 2019, 09:55 AM

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I had good experience with them. Laptop broke down and I ordered new PC from them and said it's urgent. They gave me the PC within two days.
bukankhadam
post Feb 11 2019, 10:02 AM

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QUOTE(maxpudding @ Feb 11 2019, 07:34 AM)
Hey snowflake, take it as it is and dont be offended of everything in life and you might be living the life happier, sikit2 triggered, sikit2 acah2 entitled. You are not.
*
adoi apa bodo la mau snowflake2?
i just stated the fact la. some ppl like u don care, some will care.
u want to do good business or not?
rly can't brain ppl like you. guess u never work in CS part.
i tok from experience in CS. u don hab experience in CS, don tok kok la buddy.
maxpudding
post Feb 11 2019, 10:11 AM

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QUOTE(bukankhadam @ Feb 11 2019, 10:02 AM)
adoi apa bodo la mau snowflake2?
i just stated the fact la. some ppl like u don care, some will care.
u want to do good business or not?
rly can't brain ppl like you. guess u never work in CS part.
i tok from experience in CS. u don hab experience in CS, don tok kok la buddy.
*
Hek eleh...welcome to the world snowflake, where everything doesn’t revolve around you

Cakap “tarak” pun boleh kena cakap langsi

Dafak

Maybe idealtech needs to send their people to speak queen’s english then baru tidak kena cakap langsi kot

Bodo
dvinez
post Feb 11 2019, 10:13 AM

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their business model is different than ah beng style

if u willing to spend a bit more then they are quite good
take it or leave it, not friendly for diy/lowball/cheapskate/nego fag

see their shop oso hint already, $ brows.gif
rooney723
post Feb 11 2019, 10:32 AM

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QUOTE(msacras @ Feb 11 2019, 09:13 AM)
Me2, Viewnet and SriComputer earned the most from me among LYP stores for they are generally cheaper and the price negotiable.

If you paying by cash, just enquire them the best price for cash paying.
*
jayacom actually cheaper, viewnet is ok but sri comp is most exp
bukankhadam
post Feb 11 2019, 10:34 AM

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QUOTE(maxpudding @ Feb 11 2019, 10:11 AM)
Hek eleh...welcome to the world snowflake, where everything doesn’t revolve around you

Cakap “tarak” pun boleh kena cakap langsi

Dafak

Maybe idealtech needs to send their people to speak queen’s english then baru tidak kena cakap langsi kot

Bodo
*
geeeh. wot with ur problem ah?
i just fukin stated bout CS, y u mau carik gaduh with ur snowflake thingy ah?. wtf?doh.gif

plus, y u so fukin plotek idealtech CS when ppl say they langsi? i don even hab personal experience with idealtech.
from wot ppl said, idealtech REALLY should train their staffs to be better at CS.

"oooh u snowflakes need to be manly like me. i'm superior than u since i don mind bad service"
this type of ppl die2 want to feel righteous bout own feelin eventho it's shitty. perhaps u are the snowflake here.
lucky i quit CS long time ago so i don hab to deal with lanchau ppl like u.
perasan diri tu bagus sangat. ptuih. go dai. puke.gif
maxpudding
post Feb 11 2019, 10:35 AM

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QUOTE(bukankhadam @ Feb 11 2019, 10:34 AM)
geeeh. wot with ur problem ah?
i just fukin stated bout CS, y u mau carik gaduh with ur snowflake thingy ah?. wtf?doh.gif

plus, y u so fukin plotek idealtech CS when ppl say they langsi? i don even hab personal experience with idealtech.
from wot ppl said, idealtech REALLY should train their staffs to be better at CS.

"oooh u snowflakes need to be manly like me. i'm superior than u since i don mind bad service"
this type of ppl die2 want to feel righteous bout own feelin eventho it's shitty. perhaps u are the snowflake here.
lucky i quit CS long time ago so i don hab to deal with lanchau ppl like u.
perasan diri tu bagus sangat. ptuih. go dai.  puke.gif
*
Lol snowflake triggered

Good start for the week

Cheers

tentenko
post Feb 11 2019, 10:37 AM

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man dat gtx1070 guy super happy..
ray148
post Feb 11 2019, 02:49 PM

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Ouf of curiosity, does idealtech assemble pc with parts you bought yourself?
KcX35
post Feb 11 2019, 02:57 PM

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QUOTE(ray148 @ Feb 11 2019, 02:49 PM)
Ouf of curiosity, does idealtech assemble pc with parts you bought yourself?
*
highly doubt so, based on they do business

This post has been edited by KcX35: Feb 11 2019, 02:57 PM
eXTaTine
post Feb 11 2019, 02:58 PM

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QUOTE(bsa12 @ Feb 10 2019, 04:42 PM)
2017 video. TS u enemy to ideatech?
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DuitNow
post Feb 28 2019, 06:12 PM

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QUOTE(zhen^wei @ Feb 10 2019, 10:26 PM)
we owned the whole building.

thanks to our competitors (especially from Lowyat Plaza) who keep complaint idealtech dump the selling price at this forum and make the distributor to stop supply us few years ago.
luckily we change the strategy to sell at SRP but give full years warranty, then only get to buy our own shop.
icon_rolleyes.gif
*
QUOTE(DuitNow @ Feb 11 2019, 03:21 AM)
Got change owner? blink.gif
Only found the builder option, where got pricelist?
Who?  blink.gif
If buy parts only got full free courier service? Does this full free courier service warranty apply to those parts too?
Didnt see any delid option.

*
Requote waiting for reply.
zhen^wei
post Mar 1 2019, 08:10 PM

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Got change owner? blink.gif
Only found the builder option, where got pricelist?
Who? blink.gif
If buy parts only got full free courier service? Does this full free courier service warranty apply to those parts too?
Didnt see any delid option.


refer "start the build" fo the pricelist.
free shipping only for PC above RM3.5k rig.
any products sold by idealtech entitled for free pickup service (whole malaysia) and free return.
can read www.idealtech.com.my
DuitNow
post Mar 1 2019, 10:42 PM

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QUOTE(zhen^wei @ Mar 1 2019, 08:10 PM)
Got change owner? blink.gif
Only found the builder option, where got pricelist?
Who?  blink.gif
If buy parts only got full free courier service? Does this full free courier service warranty apply to those parts too?
Didnt see any delid option.
refer "start the build" fo the pricelist.
free shipping only for PC above RM3.5k rig.
any products sold by idealtech entitled for free pickup service (whole malaysia) and free return.
can read www.idealtech.com.my
*
If the order parts total cost above RM3.5k got free shipping or not?

zhen^wei

This post has been edited by DuitNow: Mar 4 2019, 09:40 AM
buffa
post Mar 1 2019, 10:52 PM

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I built a pc from them, they courier to me.

Just few months ago, pc cant start, I check with them said still within warranty. So they arrange courier to pick up from me, then found out is SSD spoilt, RMA and settle everything and courier me back.

Price not cheap, but I like this kind of services, save me trouble if I were to DIY to find the problem myself.

edit: dont have to pay anything.

This post has been edited by buffa: Mar 1 2019, 10:53 PM
Raddus
post Mar 1 2019, 11:01 PM

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No wonder so expensive

Because jinnyboy is owner


Raddus
post Mar 1 2019, 11:06 PM

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Shen Wei do u plan to open more branches
zhen^wei
post May 27 2020, 08:26 AM

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QUOTE(Raddus @ Mar 1 2019, 11:06 PM)
Shen Wei do u plan to open more branches
*
yeah. new branches opening soon at Setia Alam, beside Ideal Tech Singapore
https://www.facebook.com/idealtechpcSA/
galkelly
post May 27 2020, 08:49 AM

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Msians & budaya jealous ppl success berpisah tiada...
Jedi
post Jun 8 2020, 10:23 PM

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QUOTE(zhen^wei @ May 27 2020, 08:26 AM)
yeah. new branches opening soon at Setia Alam, beside Ideal Tech Singapore
https://www.facebook.com/idealtechpcSA/
*
boss, when you open setia alam branch? Very painful lor driving all the way to pandan indah (I remember paying RM 6 to 8 toll per trip on average lolz)

If buy from setia alam branch, your staff as gooding as pandan indah? Otherwise I dont mind go back to HQ shop
papaya2
post Jun 8 2020, 10:39 PM

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2020 still got ppl go pc shop buy pc..kek


Computer^freak
post Jun 8 2020, 10:40 PM

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more like lousytech
InitialB
post Jun 8 2020, 10:40 PM

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Nobody buy from this shop la.

Today only heard the name.
laksamana
post Jun 8 2020, 10:46 PM

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Bought a casing from them once. Thought it was within a reasonable price range.

Decent service ...
zhen^wei
post Jun 8 2020, 11:48 PM

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QUOTE(Jedi @ Jun 8 2020, 10:23 PM)
boss, when you open setia alam branch? Very painful lor driving all the way to pandan indah (I remember paying RM 6 to 8 toll per trip on average lolz)

If buy from setia alam branch, your staff as gooding as pandan indah? Otherwise I dont mind go back to HQ shop
*
wait for furniture done and license.

few HQ staffs transfered to branch.
yeah u can have all the services like dust cleaning / technical support there.

user posted image

This post has been edited by zhen^wei: Jun 8 2020, 11:50 PM
Troller
post Jun 9 2020, 12:08 AM

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QUOTE(Current Events guy @ Feb 10 2019, 05:43 PM)
I just go to Viewnet like a noob
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viewnet also got muka tak puas hati staff ... especially the ones behind counter .. 2 or 3 of them .

i want ask question terus no mood .. went out straight .
wild_card_my
post Jun 9 2020, 12:14 AM

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QUOTE(galkelly @ May 27 2020, 08:49 AM)
Msians & budaya jealous ppl success berpisah tiada...
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Crab mentality. They think pulling others down will bring them up
Current Events guy
post Jun 9 2020, 12:19 AM

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QUOTE(Troller @ Jun 9 2020, 12:08 AM)
viewnet also got muka tak puas hati staff ... especially the ones behind counter .. 2 or 3 of them .

i want ask question terus no mood .. went out straight .
*
I usually go after work.

Office attire + weekday = usually less people so they can layan.

Go weekend, sure langsi face come out
SUSBug Juice
post Jun 9 2020, 12:19 AM

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Muka masam is it because you guys went in there and want a 4k gaming PC with a budget of RM800? or keep comparing the shop selling price with the online price? of course people buay song lor. That's indirectly asking them to eat shit. loool
wotvr
post Jun 9 2020, 12:26 AM

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The video felt so generic and bland. Typical mediocre style with mediocre personalities.

For those that say mahal, its free market. Tak suka, buy from someone else. Honestly, I just look at who ever sells for cheapest price. Most of the time you have to go back to service center for warranty anyway. PC shop doesn't really help you unless you willing to let them charge you a fee.
zephyrus9999
post Jun 9 2020, 12:29 AM

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your bad experience of the shop may not reflect the company values. the owner also i believe want the best for their customers. problem is when business expands, u hire more workers and for such gig part time jobs, no matter how u expect them to be, they still carry the malaysian work attitude/ethics with i-dun-give-a-fark care rm1000 celery mindset. increase their pay to rm3000 for 5 star service? then forget bout doing biznes.
all small enterprise sure have this problem 1 ma. maybe in the end dealing with boss himself when not expanded so much will be a happier experience and cheaper from all the added-in overhead, etc costs, but he how to handle the volume?
krayden
post Jun 9 2020, 12:31 AM

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QUOTE(Current Events guy @ Feb 10 2019, 05:43 PM)
I just go to Viewnet like a noob
*
I also go viewnet to look see. Once had a 20min convo with the boy about NAS, switches and networking. Can tell he's into networking. Din buy anything. But thats just the one guy. Other staff like normal.
Dotatech......... Yeah the malay boys were nice, the chinese guy who handles online chats and orders was good too. That other chinese guy (bro I know you lurking around here), like he answered all my questions and gave me time to think (gpu choice cause the one I wanted no stock and 2nd choice din fit), not like he was fidgiting faiti lah unker but one of those I have this, this, this and this. Which one you want? I think its just how he talks to ppl.

Idealtech..........
I've seen your parts list.
Its not the cheapest but also not waterfish expensive (mostly)
Its mainly they stock fairly expensive stuff. Some due performance, some due bling and hype. But thats cause those are the customers they target. So up to you lah.
Like they're trying to build up a boutique gaming shop for rich boys or girls who dunno much but wanna show off.
And that's fine. Its just not for me

Btw zhenwei, the 'KEDAI KOMPUTER' kinda spoils your facade. Not roasting, not angry. Just saying.
Current Events guy
post Jun 9 2020, 12:31 AM

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QUOTE(Bug Juice @ Jun 9 2020, 12:19 AM)
Muka masam is it because you guys went in there and want a 4k gaming PC with a budget of RM800? or keep comparing the shop selling price with the online price? of course people buay song lor. That's indirectly asking them to eat shit. loool
*
Normal request : I was fast, cheap and good PC. Must also be future proof for 5 years.
pandah
post Jun 9 2020, 12:33 AM

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tak pernah beli sana

apa cerita dia ?
Current Events guy
post Jun 9 2020, 12:37 AM

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QUOTE(krayden @ Jun 9 2020, 12:31 AM)
I also go viewnet to look see. Once had a 20min convo with the boy about NAS, switches and networking. Can tell he's into networking. Din buy anything. But thats just the one guy. Other staff like normal.
Dotatech......... Yeah the malay boys were nice, the chinese guy who handles online chats and orders was good too. That other chinese guy (bro I know you lurking around here), like he answered all my questions and gave me time to think (gpu choice cause the one I wanted no stock and 2nd choice din fit), not like he was fidgiting faiti lah unker but one of those I have this, this, this and this. Which one you want? I think its just how he talks to ppl.

Idealtech..........
I've seen your parts list.
Its not the cheapest but also not waterfish expensive (mostly)
Its mainly they stock fairly expensive stuff. Some due performance, some due bling and hype. But thats cause those are the customers they target. So up to you lah.
Like they're trying to build up a boutique gaming shop for rich boys or girls who dunno much but wanna show off.
And that's fine. Its just not for me

Btw zhenwei, the 'KEDAI KOMPUTER' kinda spoils your facade. Not roasting, not angry. Just saying.
*
I've met some nice people at viewnet. The guys at the counter will entertain if they aren't swamped which is kinda rare at the store on weekends. The uncle selling monitors is the second nicest person in the store. The nicest is the cap wearing guy at the videongame booth.

I have the same experience with you regarding dotatech. That one guy might seem crass but I don't mind. Maybe those that don't know what they're looking for might have an unpleasant time but all the other staff offline and online are decent.


drpsyko
post Jun 9 2020, 12:38 AM

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QUOTE(krayden @ Jun 9 2020, 12:31 AM)
I also go viewnet to look see. Once had a 20min convo with the boy about NAS, switches and networking. Can tell he's into networking. Din buy anything. But thats just the one guy. Other staff like normal.
Dotatech......... Yeah the malay boys were nice, the chinese guy who handles online chats and orders was good too. That other chinese guy (bro I know you lurking around here), like he answered all my questions and gave me time to think (gpu choice cause the one I wanted no stock and 2nd choice din fit), not like he was fidgiting faiti lah unker but one of those I have this, this, this and this. Which one you want? I think its just how he talks to ppl.

Idealtech..........
I've seen your parts list.
Its not the cheapest but also not waterfish expensive (mostly)
Its mainly they stock fairly expensive stuff. Some due performance, some due bling and hype. But thats cause those are the customers they target. So up to you lah.
Like they're trying to build up a boutique gaming shop for rich boys or girls who dunno much but wanna show off.
And that's fine. Its just not for me

Btw zhenwei, the 'KEDAI KOMPUTER' kinda spoils your facade. Not roasting, not angry. Just saying.
*
KEDAI KOMPUTER is a requirement from MBSA. It also also tells nearby ppl that it is a computer shop since everyone can read it clearly from afar.
krayden
post Jun 9 2020, 12:48 AM

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I think you need to get to my age to realize that all Chinese sound rude. Just at what level. All around the world from China, HK, Msia, SG, even the fricking chinaman who insist he's not chinese but australian even though his mother is from PG.

You see ah..........

What do you need that for? (tilting the head)
Lei ngoi lei cho mat? (showing you an open palm)
Ko nak buat pe? (head nods upward)
Sapi udava? (head bobbles side to side) {lolololol ok I dunna Tamil}

All those sentences asks the same thing. But the tone and the body language conveys a diff emotion.
Its just how chinese is spoken and how you bring those mannerisms to other languages.
Many A-holes in the world. But sometimes its just how ppl talk.
And I'm old enough now to shoot back and normally they will fall in line.


krayden
post Jun 9 2020, 12:50 AM

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QUOTE(drpsyko @ Jun 9 2020, 12:38 AM)
KEDAI KOMPUTER is a requirement from MBSA. It also also tells nearby ppl that it is a computer shop since everyone can read it clearly from afar.
*
Yeah I figured it was something like that. I'm not offended. I'm just saying sayang it spoils the whole design.
sakuraboo
post Jun 9 2020, 12:55 AM

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This boss is hard working since his uni time

He deserves it
Wymm
post Jun 9 2020, 01:06 AM

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QUOTE(zhen^wei @ Jun 8 2020, 11:48 PM)
wait for furniture done and license.

few HQ staffs transfered to branch.
yeah u can have all the services like dust cleaning / technical support there.

user posted image
*
This kind of shop for orang atas only...

Maybe i will buy monitor only then walk in....


NoobboyZzZ
post Jun 9 2020, 01:19 AM

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idealtech its not about cheap
its about workmanship . cable management
want cheap just go lowyat and diy only ...
alfiejr
post Jun 9 2020, 01:22 AM

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QUOTE(sakuraboo @ Jun 9 2020, 12:55 AM)
This boss is hard working since his uni time

He deserves it
*
True. Went to their first shop at ampang years back and their service was tip top. Their pricing might be a bit expensive but they made it up with excellent after sales service.


AeolusLite
post Jun 9 2020, 01:48 AM

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QUOTE(Current Events guy @ Jun 9 2020, 12:37 AM)
I've met some nice people at viewnet. The guys at the counter will entertain if they aren't swamped which is kinda rare at the store on weekends. The uncle selling monitors is the second nicest person in the store. The nicest is the cap wearing guy at the videongame booth.

I have the same experience with you regarding dotatech. That one guy might seem crass but I don't mind. Maybe those that don't know what they're looking for might have an unpleasant time but all the other staff offline and online are decent.
*
The uncle at monitor section really damn patient..seems like someone with no temper as if talking to own baby son lol!

rooney723
post Jun 9 2020, 02:21 AM

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usually these businesses, once they expand become very big, then their customer service starts to deteriorate, every shop also the same one, it doesnt matter how friendly the boss is, cos at the beginning, when they are still small, you are directly dealing wif the boss himself, the boss will do everything, layan customers, pack stocks and go ship them, thats why u get good service at first

then once they expanded, the boss himself will not be handling all these stuffs ledi, instead he will hire part time SPM grads to handle the sales n customer service, so now u are actually dealing with these part-timers, they dont give a fark about being nice to customers cos they are getting a rather low pay and tidak apa attitude hence all they care about is the salary at the end of the month, if there is alot of customers, they will work at normal pace and wont work twice the pace for the same pay
jeff1090
post Jun 9 2020, 02:26 AM

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Good stuff and okay price with the warranty service, but the attitude of the workers and the way they treat their customer is so shitty yooooo, I only buy from them because of the warranty service, but every single time the reply and the service....haiz i really wish them to fail!!!
Icehart
post Jun 9 2020, 02:30 AM

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Their shop damn far from my place.
Service was ok. Just hard to find parking lol
rd33
post Jun 9 2020, 02:32 AM

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QUOTE(rooney723 @ Jun 9 2020, 02:21 AM)
usually these businesses, once they expand become very big, then their customer service starts to deteriorate, every shop also the same one, it doesnt matter how friendly the boss is, cos at the beginning, when they are still small, you are directly dealing wif the boss himself, the boss will do everything, layan customers, pack stocks and go ship them, thats why u get good service at first

then once they expanded, the boss himself will not be handling all these stuffs ledi, instead he will hire part time SPM grads to handle the sales n customer service, so now u are actually dealing with these part-timers, they dont give a fark about being nice to customers cos they are getting a rather low pay and tidak apa attitude hence all they care about is the salary at the end of the month, if there is alot of customers, they will work at normal pace and wont work twice the pace for the same pay
*
Haha quite true...pc shop nowadays need to do more than just sell IT products. Many pc shop starts to slowdown and kolos.

What i notice pc shop u walk in price expensive. Then when check on9, their shopee shop etc price so much difference sometime rm50 diff. Then i ask the shop staff again why price so much different on his own shop shopee/online cheaper. Then only the staff give me the on9 price. So imagine those people who is not aware of that gonna pay 20-30% more.
nko6213
post Jun 9 2020, 02:49 AM

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Has been over a week since I email dotatech to get quote on a rig spec.

Initially whatsapp but got told to email/fb instead fuyoh

Email on 1st June until now no response at all.

Topkek tidak apa sampah attitude of the person who jaga mailbox

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