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 Boost App Discussion Thread V2, Malaysia's Homegrown Lifestyle E-Wallet

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teoboonyong86
post Mar 16 2019, 02:13 PM

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I accomplished 2 mission of top up 50 by using amex, wondering how many time we can top up a day like this ? will it have any problem doing repeatedly top up like this ?
voncrane
post Mar 16 2019, 02:21 PM

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QUOTE(BlacBeanz @ Mar 16 2019, 01:52 PM)
When register AMEX card to topup boost will be charged RM4? is this refunded back to us?
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Yes and it's not just AMEX.. Added BP recently too and same.. Reversed same day or next.
voncrane
post Mar 16 2019, 02:22 PM

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QUOTE(teoboonyong86 @ Mar 16 2019, 02:13 PM)
I accomplished 2 mission of top up 50 by using amex, wondering how many time we can top up a day like this ? will it have any problem doing repeatedly top up like this ?
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Shouldn't be any issue if you spending pattern is legit and as per normal usage.. Which means locations, stores and or time stamps.. Also, don't worry about stuff you have no control about. Use until you can't use.
eeeglow24
post Mar 16 2019, 02:31 PM

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QUOTE(jkngo2003 @ Mar 16 2019, 02:00 PM)
Digi reload cannot use from morning until now. Any people faCe this issue or only me?
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Ya I tried reload Digi using 11st also cannot this morning. Ended up using MyDigi app. I guess this must be the case when Digi cut their commission for dealers. They all don't really want to entertain Digi reloads.
prosibu
post Mar 16 2019, 02:55 PM

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QUOTE(cybpsych @ Mar 16 2019, 10:04 AM)
i was referring to bigpay app itself.

for boost app itself...

if you are reloading from a SAVED card in boost, yes no need OTP because it's already been saved.

if you are reloading from a NON-SAVED card in boost, still need OTP first. subsequent reload, will bypass the 3D and go straight to 2D (non-OTP).
try this, after your 1st reload with amex, try reload again. need PIN or OTP?
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How we add money from non-saved credit card?
I cant find any option in boost
cybpsych
post Mar 16 2019, 03:26 PM

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QUOTE(Incarnation @ Mar 16 2019, 10:27 AM)

Hmm If I top up few hundreds to 1K, it will paid to BOOST APP 3D-EC (with OTP), whereas below RM100, it will paid to BOOST APP SSL-EC (without OTP) hmm.gif
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i suppose coincidentally, your 1st reload is new card to boost, so it will need OTP (3D transaction). then 2nd reload is <rm100 (card saved in boost), hence will be without OTP (non-3D aka 2D).

with the card still saved, you can try again with amount >rm100, see if you need OTP again.

QUOTE(BlacBeanz @ Mar 16 2019, 01:52 PM)
When register AMEX card to topup boost will be charged RM4? is this refunded back to us?
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rm4 is preauth amount, purposely charged to the new card. it will be "released" back without you noticing it in your cc statement.

QUOTE(prosibu @ Mar 16 2019, 02:55 PM)
How we add money from non-saved credit card?
I cant find any option in boost
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no way.

1st time always a non-saved card lor. then the card is auto-saved into boost.

alternate way, remove the card after reload. then next time you reload, will be from "non-saved" card lor. of course you will always get the rm4 preauth charge, but no big issue for cc reload.
starry-starry
post Mar 16 2019, 04:14 PM

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QUOTE(kinwai88 @ Mar 8 2019, 08:01 AM)
hI..need help sifu

1. I want to pay celcom postpaid bill.. Is axiata Telco celcom?
2. I want pay unifi lite (free upgrade from Streamyx) but when I enter at Unifi and Streamyx both show account invalid. How? Account start with BXXX
3. I want pay Streamyx my dad hse but when enter at Streamyx it show account invalid too. How?

Is boost got problem?
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QUOTE(meejis01 @ Mar 8 2019, 11:06 AM)
Point 3, please choose Telephone Bill instead of Streamx. Then can enter the U or B or what ever word.
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Encountered the same issue when I tried to update my Streamyx/Unifi.. Updated the account successfully when I chose Telephone bill instead.

Is there anyway I can remove the Unifi & Streamyx left in my account? I tried but no way to remove them - eyesore to me!
cybpsych
post Mar 16 2019, 04:30 PM

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QUOTE(starry-starry @ Mar 16 2019, 04:14 PM)
Encountered the same issue when I tried to update my Streamyx/Unifi.. Updated the account successfully when I chose Telephone bill instead.

Is there anyway I can remove the Unifi & Streamyx left in my account? I tried but no way to remove them - eyesore to me!
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just remove them lor

in Bills and Payment, tap the "Pencil" icon on the top-right.

in the listing, swipe-LEFT on the saved account which you named (NOT the bill icon, but the one below). you will see a RED "bin" icon to remove the saved bill account.
Nom-el
post Mar 16 2019, 06:59 PM

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QUOTE(Incarnation @ Mar 16 2019, 10:27 AM)
Ya, second time top up RM10 using AMEX only requires PIN.  hmm.gif
Hmm If I top up few hundreds to 1K, it will paid to BOOST APP 3D-EC (with OTP), whereas below RM100, it will paid to BOOST APP SSL-EC (without OTP) hmm.gif
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QUOTE(alexanderclz @ Mar 16 2019, 10:43 AM)
same
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QUOTE(cybpsych @ Mar 16 2019, 03:26 PM)
i suppose coincidentally, your 1st reload is new card to boost, so it will need OTP (3D transaction). then 2nd reload is <rm100 (card saved in boost), hence will be without OTP (non-3D aka 2D).

with the card still saved, you can try again with amount >rm100, see if you need OTP again.
rm4 is preauth amount, purposely charged to the new card. it will be "released" back without you noticing it in your cc statement.
no way.

1st time always a non-saved card lor. then the card is auto-saved into boost.

alternate way, remove the card after reload. then next time you reload, will be from "non-saved" card lor. of course you will always get the rm4 preauth charge, but no big issue for cc reload.
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For me, the 1st reload on the same day right after adding the card would require OTP (not talking about the RM4 pre-auth). If I were to reload on the next day, no OTP required for the 1st reload. However, for subsequent reload on the same day, OTP was required again.

Btw, for those having problems with reloading Boost using BigPay, was OTP required? For those that managed to reload, was OTP required? Please share your experience.

cybpsych
post Mar 16 2019, 07:12 PM

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QUOTE(Nom-el @ Mar 16 2019, 06:59 PM)
For me, the 1st reload on the same day right after adding the card would require OTP (not talking about the RM4 pre-auth). If I were to reload on the next day, no OTP required for the 1st reload. However, for subsequent reload on the same day, OTP was required again.

Btw, for those having problems with reloading Boost using BigPay, was OTP required? For those that managed to reload, was OTP required? Please share your experience.
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odd arrangement for otp.

for boost reload using bp, I just did. only pin/fingerprint. no otp required.
ericlks91
post Mar 16 2019, 07:15 PM

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QUOTE(Nom-el @ Mar 16 2019, 06:59 PM)
For me, the 1st reload on the same day right after adding the card would require OTP (not talking about the RM4 pre-auth). If I were to reload on the next day, no OTP required for the 1st reload. However, for subsequent reload on the same day, OTP was required again.

Btw, for those having problems with reloading Boost using BigPay, was OTP required? For those that managed to reload, was OTP required? Please share your experience.
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Yes OTP required and failed everytime. Tried my sister's BigPay card, same issue.
!@#$%^
post Mar 16 2019, 07:21 PM

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QUOTE(ericlks91 @ Mar 16 2019, 07:15 PM)
Yes OTP required and failed everytime. Tried my sister's BigPay card, same issue.
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same
Sumofwhich
post Mar 16 2019, 07:43 PM

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Same here. Had to escalate by cc to bnm and BP
starry-starry
post Mar 16 2019, 09:16 PM

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QUOTE(cybpsych @ Mar 16 2019, 04:30 PM)
just remove them lor

in Bills and Payment, tap the "Pencil" icon on the top-right.

in the listing, swipe-LEFT on the saved account which you named (NOT the bill icon, but the one below). you will see a RED "bin" icon to remove the saved bill account.
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Thank you - you saved my life 😂😂😂 I tried many times to remove but couldn't, didn't know just simply swipe to the left will do. 😅
onthefly
post Mar 16 2019, 11:00 PM

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what can we get with the mission points ?
piausuk
post Mar 16 2019, 11:16 PM

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Same here, using BigPay to top-up Boost keep received OTP and keep failed...
talexeh
post Mar 17 2019, 12:31 AM

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QUOTE(onthefly @ Mar 16 2019, 11:00 PM)
what can we get with the mission points ?
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You'll need the points to "purchase" missions with better rewards.

This post has been edited by talexeh: Mar 17 2019, 12:32 AM
theng168
post Mar 17 2019, 12:37 AM

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Latest Boost app update: each time relogin / login to new device, you need to key in OTP (SMS code).
skty
post Mar 17 2019, 03:22 AM

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BOOST forced update already
no update cannot use BOOST app doh.gif
propusers
post Mar 17 2019, 10:30 AM

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after force update new app version, did a transfer out to bank.

can't find the yellow tick icon anymore in Profile->Settings->Transfer out section...
but found a full circle cyan tick icon...

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