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 Boost App Discussion Thread V2, Malaysia's Homegrown Lifestyle E-Wallet

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Braxton
post Mar 28 2025, 10:41 AM

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QUOTE(xiaomoon @ Mar 28 2025, 10:20 AM)
just try topup rm200 succesfully, using alliance cc
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PBB card failed with rm300 topup
joice11
post Mar 28 2025, 03:23 PM

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QUOTE(Braxton @ Mar 28 2025, 10:41 AM)
PBB card failed with rm300 topup
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yes, same, i try use pb and uob, both cannot
thinkhappy
post Mar 28 2025, 11:03 PM

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QUOTE(skty @ Mar 26 2025, 07:26 PM)
user posted image

Anyone facing this error when top up BOOST?
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getting the same error 500.

anyone able to resolve this?
siawyent
post Mar 30 2025, 09:54 AM

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Still unable to top up via card, anyone can top up?
joice11
post Mar 31 2025, 08:24 AM

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QUOTE(siawyent @ Mar 30 2025, 09:54 AM)
Still unable to top up via card, anyone can top up?
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still cannot, already 5 days, i email to them, no reply ranting.gif
jasontoh
post Apr 2 2025, 05:10 PM

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Same. Cannot top up with credit card
sms2u
post Apr 5 2025, 05:22 PM

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Follow Boost FAQ and report issue cannot top up Boost with credit card so that they will take this with urgency.

There are various reasons why you may be unable to add money. Please check and eliminate all the below-mentioned issues generally related to this:

1. Check to confirm that your bank account has sufficient balance.
2. Check with your bank if you have registered your card for online transactions, especially if you are using a debit card.
3. Check if you have already reached your monthly spending limit of your credit card
4. Check if your Boost wallet balance is reaching its limit. Basic Wallet has a limit of RM1,000, while Premium Wallet has a limit of RM4,999

If the issue persists, please submit a request email to us at https://support.myboost.com.my/hc/en-us/requests/new
GalaxyV
post Apr 6 2025, 09:09 AM

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anyone receives the offer from Boost to buy car insurance?

I was stupid to accept that offer that gave 5% (or 10% - cant remember) cb into boost wallet. After 1-2 months, haven't received any CB. Emailed to their support and without reply.

The insurance co is from GE.

After paid, I got the notification that the CB will be credited into the boost wallet within 14 days. It has been 1-2 months liao but no news.

If anyone receives this offer, it is better not to accept or buy from them.

This post has been edited by GalaxyV: Apr 6 2025, 09:12 AM
ericlaiys
post Apr 6 2025, 10:49 AM

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QUOTE(GalaxyV @ Apr 6 2025, 09:09 AM)
anyone receives the offer from Boost to buy car insurance?

I was stupid to accept that offer that gave 5% (or 10% - cant remember) cb into boost wallet. After 1-2 months, haven't received any CB. Emailed to their support and without reply.

The insurance co is from GE.

After paid, I got the notification that the CB will be credited into the boost wallet within 14 days. It has been 1-2 months liao but no news.

If anyone receives this offer, it is better not to accept or buy from them.
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anything from boost dont take it. their CS is the worse response
xiaomoon
post Apr 6 2025, 10:54 AM

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QUOTE(GalaxyV @ Apr 6 2025, 09:09 AM)
anyone receives the offer from Boost to buy car insurance?

I was stupid to accept that offer that gave 5% (or 10% - cant remember) cb into boost wallet. After 1-2 months, haven't received any CB. Emailed to their support and without reply.

The insurance co is from GE.

After paid, I got the notification that the CB will be credited into the boost wallet within 14 days. It has been 1-2 months liao but no news.

If anyone receives this offer, it is better not to accept or buy from them.
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last i bought from boost is 2023, the cb is receive immediately
GalaxyV
post Apr 6 2025, 11:01 AM

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QUOTE(ericlaiys @ Apr 6 2025, 10:49 AM)
anything from boost dont take it. their CS is the worse response
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deleted

This post has been edited by GalaxyV: Apr 13 2025, 10:29 AM
GalaxyV
post Apr 9 2025, 02:10 PM

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QUOTE(ericlaiys @ Apr 6 2025, 10:49 AM)
anything from boost dont take it. their CS is the worse response
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deleted

This post has been edited by GalaxyV: Apr 13 2025, 10:29 AM
xpole
post May 8 2025, 05:12 PM

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QUOTE(kelvinrules @ Feb 8 2025, 06:35 PM)
hi. i want to file complaint with government bodies about Boost.

which body can i complain to? MCMC? KPDN? BNM?

this is about deleting my account and all the relevant information.

before anyone suggest contacting Boost via email, it has been 1 month since i heard from them after going to their website and submitting the request
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QUOTE(kelvinrules @ Feb 9 2025, 01:40 AM)
they did not delete my account. i want to delete my account but do not know why, cannot. everytime i try to delete, i receive the OTP but the screen just show the circle spinning. so, just ask them help me do it. the money i transfer out already. just want ask help close account
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Hi

I'm facing the same situation like you.

When I tried to close my account, the app keep loading and I've received the OTP. But unable to proceed to key in the OTP.

Email them, no response after I have sent them 4 days ago.
Just now I tried contact Boost customer Service thru FB messenger, they responded and asked me to provide details and emailed them again.

No idea when they will process with my account termination. ranting.gif
Their response time is seriously frustrating.

I'm facing the same situation with Touch N Go e wallet previously when it comes to account termination. I can't delete it from the app and have to contact their customer service. TNG Customer service also really frustrating.

I'm totally done with E-Wallet in Malaysia. It's easy to use. But when you facing some issues, their customer service/support is really horrible.

I think I will stick with Card and Cash. Even if I want to use QR Payment, I will just use Bank QR.

This post has been edited by xpole: May 8 2025, 05:21 PM
winmxbb
post Jun 18 2025, 10:52 PM

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delete

This post has been edited by winmxbb: Jun 18 2025, 10:53 PM
shen1716
post Jun 22 2025, 06:44 AM

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Hi, i only can transfer maximum of rm70 each time. may i know how to increase the limit? every time i want to transfer, it show banking balance rm70 only, although my account have rm1000
brutalsoul
post Jul 7 2025, 09:41 AM

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i topped up via cc rm1k...but whn want to transfer to duitnow, it only cap RM70 per transaction. any ideas?
adbacc
post Jul 7 2025, 10:34 AM

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QUOTE(brutalsoul @ Jul 7 2025, 09:41 AM)
i topped up via cc rm1k...but whn want to transfer to duitnow, it only cap RM70 per transaction. any ideas?
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Don't think they allow transfer out for funds from cc
brutalsoul
post Jul 7 2025, 11:39 AM

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QUOTE(adbacc @ Jul 7 2025, 10:34 AM)
Don't think they allow transfer out for funds from cc
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Still able to transfer. But only cap rm70/ transaction...so far i managed to transfer rm770 but need to do it 11x doh.gif
beLIEve
post Jul 7 2025, 12:39 PM

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QUOTE(brutalsoul @ Jul 7 2025, 09:41 AM)
i topped up via cc rm1k...but whn want to transfer to duitnow, it only cap RM70 per transaction. any ideas?
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Be creative and try other ways. Either check your settings or put inside Boots Bank to transfer.

QUOTE(adbacc @ Jul 7 2025, 10:34 AM)
Don't think they allow transfer out for funds from cc
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They're most than happy to allow after charging 0.75%
brutalsoul
post Jul 7 2025, 12:52 PM

A goal without a plan is just a wish
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QUOTE(beLIEve @ Jul 7 2025, 12:39 PM)
Be creative and try other ways. Either check your settings or put inside Boots Bank to transfer.
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question is reload via cc...can boost bank add money via cc? bangwall.gif


 

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