Anyone having issue topping up with credit card? I cannot top up using credit card. More than 1 cards impacted.
Boost App Discussion Thread V2, Malaysia's Homegrown Lifestyle E-Wallet
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 Jul 16 2019, 07:56 PM
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#1
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8,425 posts Joined: Nov 2005  
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Jul 16 2019, 11:59 PM
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#2
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QUOTE(MNet @ Jul 16 2019, 09:34 PM) Anyone kene audit from boost due to withdraw too frequent? How to tell? I recently having issue topping up with credit card, but I'm not the only one. Not sure is it bcoz of the audit? |
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Jul 17 2019, 10:46 AM
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#3
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QUOTE(avinlim @ Jul 17 2019, 08:13 AM) what cc u use? what phone u use? Iphone Xs and Note 8. Cards ranging from both Visa and MasterCard from banks like CIMB, HLB, SCB. I removed Maybank and replace with one of those. |
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Jul 17 2019, 12:39 PM
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#4
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QUOTE(avinlim @ Jul 17 2019, 10:59 AM) Wait for few days before trying to reload again if you have previously reload >3 times/day, delete/change cc frequently under same account. Ic. They keep saying something about fraudulent case, but it's my credit card and also I key in the correct TAC when I was adding the card. The problem starts after I remove the Amex card and then change with another card. It happen on my other account (but both accounts never use same card) and a friend of mine seeing the same thing. They only limit people with only 2 cards max, yet when people change the card, they don't allowed to top up.Anyway due to no longer having cash back from CC, maybe time to abandon ship  |
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Jul 17 2019, 04:49 PM
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#5
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QUOTE(avinlim @ Jul 17 2019, 12:44 PM) My advise is not to change card. just stick the 2 card added to your account. If change card too frequent, ended up like your case, not able to reload due to "suspicious activities". Good luck The thing is I only change it once. N if we are not allowed to change the cards, what happen when our cards expired? Right now I only remove the Amex because it's no longer having benefits, and change with another card. If that new card is not able to reload, then I'm fine, but the existing other card, that I never removed? |
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Jul 17 2019, 07:13 PM
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#6
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QUOTE(#Victor @ Jul 17 2019, 05:28 PM) it allow actually, just give it some cool down time. during the Amex last cashback day, added the same Amex card to new account but failed, then remove from existing account and let it cool down for 1 day and can be added successful. How long is the cooldown time? |
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Jul 17 2019, 09:12 PM
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#7
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QUOTE(#Victor @ Jul 17 2019, 08:09 PM) 1 day It's been more than a day. And when I ask about it, they are saying something about fraudulent transaction. If that is the case, they should inform the user (Boost side fraud) or the credit card company will call us about it. |
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Jul 18 2019, 11:34 AM
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#8
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QUOTE(avinlim @ Jul 18 2019, 07:57 AM) The more you ask them, the more they have attention on your account. Just wait few days before reload, dont keep trying. You will trigger the suspicious activities on their site if try too many times. Alright then |
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Apr 2 2025, 05:10 PM
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#9
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Same. Cannot top up with credit card
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