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Boost App Discussion Thread V2, Malaysia's Homegrown Lifestyle E-Wallet
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thinkhappy
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 Apr 10 2019, 10:18 AM
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QUOTE(lilsunflower @ Mar 20 2019, 10:21 PM) Basically the same error message as mine. I could top up using both cards yesterday, and now today they both can't be used. I used another card (AEON) which I have never used before, and it could be added. Its just my previous cards that now can't be used. The only "problem" I can think of is that I add the cards and then delete after topping up since the security issues that Boost were facing, as I didn't want my details to be stored on Boost. Is that a possible reason why they got blocked? I can use the cards for other stuff, but just not on my Boost account. I am having the same issue for my card. I am able to use the card on other merchant but not Boost. May I ask does you able to get it solve? Boost said: " Sorry Card not charged We could not charge your card due to an error. Please try again or use a different card. If the problem persists, please contact our Customer Service at .... " |
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thinkhappy
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Apr 11 2019, 09:55 AM
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QUOTE(knwong @ Apr 11 2019, 08:52 AM) Your card is used at other Boost account? Will it forever ban if used at other boost account? |
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thinkhappy
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Apr 12 2019, 03:03 PM
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QUOTE(Vieon @ Apr 11 2019, 08:13 AM) 26/March i manage to top up using amex, how come now when I want to top up into boost using amex but not able to top up anymore. when i remove card and try to add again, unable to add this card anymore. it prompt "Card not saved". Do you able to top up now? I am having exactly same issue like you. |
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thinkhappy
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Apr 15 2019, 05:16 PM
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This is the reply when I ask boost why I cant top up with my amex Thank you for reaching out to us and sorry to hear that you are facing an issue using your credit card to cash into your Boost wallet. This is due to the security features built-in our payment gateway which we are unable to disclose. In line with clause 5.1 of our Terms and Conditions, we highly advise you to use your other source of funds to cash into your Boost Wallet. Our sincere apologies again and thank you for the understanding and patience. Boost Support Team  |
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thinkhappy
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Apr 16 2019, 06:31 PM
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QUOTE(alexanderclz @ Apr 15 2019, 06:09 PM) maybe u can share with us what did you do with ur boost account? multiple boost accounts? credit card added to multiple boost accounts? add and remove cards multiple times? topup and withdraw only without usage? After I tried to add the card to another account. Then cant top up anymore |
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thinkhappy
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Nov 1 2019, 11:03 AM
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Hello gold no more entitle for shake reward or gold coin after update?
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thinkhappy
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Dec 17 2019, 04:09 PM
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QUOTE(jefftan4888 @ Dec 17 2019, 04:03 PM) Received 12 x RM12 = RM144 cashback for 12.12 Boost-HG campaign. How you pay it on 12.12? "Tap and Pay " or "Sign in"? |
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thinkhappy
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Dec 17 2019, 04:28 PM
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QUOTE(jefftan4888 @ Dec 17 2019, 04:23 PM) 1st & 2nd - “Tap and Pay” 3rd - 12th - “Sign in” Conclusion: Both methods work. Next time use “Tap & Pay”, can complete the Boost mission. Thank you. I am using "Tap & Pay" for 12 transactions but so far only receive 10 x RM12 |
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thinkhappy
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Dec 17 2019, 04:37 PM
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QUOTE(tan_aniki @ Dec 17 2019, 04:29 PM) Check history, should be 12, notification max 10 Thanks. Check history and I found it is RM12 x 11 |
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thinkhappy
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Dec 28 2019, 11:01 PM
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QUOTE(cactusguy @ Dec 27 2019, 10:49 AM) Can pay sspn via boost now. It is back to normal now. Cheers! After make payment, when the money will appear in SSPN? want to finish the 8K quota but worry Boost might not send over the money on time |
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thinkhappy
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Dec 29 2019, 07:19 AM
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QUOTE(smartfreak @ Dec 29 2019, 06:28 AM) For my case, it was reflected in the statement on the next working day. Thank you. [1] Account Holder name should put your own name or the children name? [2] When the payment reflect on the statement does the date follow the exact payment date or the date it process the payment. E.g. if I make payment today (29-Dec-2019) and it appear on the next working day (30-Dec-2019). Will it show 29-Dec-2019 as payment date or 30-Dec-2019 is the payment date? If is follow the payment date then we should not need to worry as long as we make the payment from boost before 31-Dec-2019. |
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thinkhappy
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Dec 30 2019, 02:17 PM
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QUOTE(smartfreak @ Dec 29 2019, 09:15 AM) 1. Own name, can refer to post #87232. Follow exact payment date if not mistaken when I checked back the statement. [attachmentid=10384575] Thank you. So it will be safe as long as I boost over by 31-dec-2019 no matter when they show it... |
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thinkhappy
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Feb 15 2020, 03:00 PM
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I am having problem to add my card to my boost account. It always mentioned "Card not saved"
Anyone know how to solve it?
So far I tried
- log out and log in
- log out, clear data and login
All not working...
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thinkhappy
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Feb 22 2020, 02:17 PM
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QUOTE(cucikaki @ Feb 19 2020, 02:05 PM) agree, my cannot topup issue has been 10 days, they keep on asking me to update my apps to latest version, clear cache, then next reply, please try with other card, the next reply again is we will feedback the respective dept next reply ask me to check internet connection, make sure card is able to make payment, etc etc, JUST A STUPID COPY PASTE ANSWER. Do you able to find a solution now? |
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thinkhappy
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Feb 22 2020, 04:38 PM
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QUOTE(cucikaki @ Feb 22 2020, 02:49 PM) After 2 weeks of emailing them replying their standard reply. Last wednesday they started to like ‘really check’ my account. They requested my IC, Credit card statement, bank statement for the bank transfer made, front side of credit card used in boost. Today they reply say under investigation and a case ID was issued. My mom’s account, is still on the phase of the standard reply email. I think when the issue is not solved, maybe a more senior account will review - Natasha, Joshua instead of normally like Victor, Boost Support 1,2,3. seriously no joke. what they want to check. |
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thinkhappy
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Feb 22 2020, 04:39 PM
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QUOTE(cucikaki @ Feb 22 2020, 02:49 PM) After 2 weeks of emailing them replying their standard reply. Last wednesday they started to like ‘really check’ my account. They requested my IC, Credit card statement, bank statement for the bank transfer made, front side of credit card used in boost. Today they reply say under investigation and a case ID was issued. My mom’s account, is still on the phase of the standard reply email. I think when the issue is not solved, maybe a more senior account will review - Natasha, Joshua instead of normally like Victor, Boost Support 1,2,3. seriously no joke. what they want to check. |
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thinkhappy
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Feb 22 2020, 05:16 PM
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QUOTE(choco_ice @ Feb 22 2020, 05:12 PM) I think they can't even identify what actually trigered the blocked/banned. For my case, they requested all sorts of info, end up fall back to the same reply. cannot be..they own the system . so now how you top up the boost? |
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thinkhappy
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Mar 27 2020, 09:51 AM
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Hi,
Anyone able to pay SSPN via boost today.
I tried but fail
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thinkhappy
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May 26 2020, 10:28 AM
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If previously (Jan - Apr) i used my boost for cash withdraw & p2p, does it eat into my yearly spending limit?
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thinkhappy
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Jun 2 2020, 07:47 AM
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QUOTE(#Victor @ Jun 1 2020, 10:09 PM) i din spend 4500 every month, i think had spend around 15k during Jan - May but could not get the exact figure, worry that before end of the year trap into 24k limit Is it withdrawal & p2p transfer consider part of the spending limit too? |
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