I think the position is always available

i got an email from hsbc, the subject said : PENDING DOCUMENTS-HSS. Whats that mean? Will i do hss or gse or is it the same actually? I wnt for interview for gse uk position. please reply me please please please. But they has not offer the job yet just ask me to send few documents for background check. HMMMM

actually what is the different for all the position? I just really want to know few things which are:

does gse and hss need to attend call? they do sales? are they like call center?
what is normally the basic here. I am fresh degree account.

I am a girl, fresh grad, 22, will it be safe for me to work for UK dept?

just be patient girl.....you will need with shift hours since you are under UK dep and HSS pay is not bad compare to other dep....salary 2.4k to 2.9k gua or maybe more if add on with shift allowance and language allowance....most of the job here are routine and definitely not sale.....hss is gbm for your information....I can't comment bout safety as I working in cyber and the KL site may shift to cyber in anytime because HSBC is saving cost...a lot of internal transfer are ongoing as a lot of processes had or going to migrate to other country like India and Philippine.....pray hard to secure the job as I said a lot of internal transfer ongoing.....try other industry other than bank if you fails this interview.....all the banking industry are restructuring to streamline the process or in other word saving cost...hope that my words helped you...

This post has been edited by nooby999: Oct 6 2016, 10:25 PM

UK hours mean you will be leaving office at almost 2 AM every day.

Safety wise, no comment.

Anywhere can be dangerous.

Better to pick a job that works from 9 to 5 if you are so worried.

does gse position different with hss?

I am not from KL, I come from pahang, why is that I ask my recruitment agent he said CYBERJAYA is the one which will move to KLC? Hmmmm, something fishy? hahhahaha
You think is it safe there? to go back at 1 2 am?

my salary now is 1300 (minus epf socso become 1150) haiyyyaaaa how to live here in KL. Hmmmm, plus office hour work for fresh grad normally will pay u less. i am degree in account but sorry to inform u that I dont really like account or audit. thats the problem. hahahaha. i think i want to jump into different work area other than account or audit thats why i try banking. do you think what im doing now is right? or is it wrong? haihhhhh

my salary now is 1300 (minus epf socso become 1150) haiyyyaaaa how to live here in KL. Hmmmm, plus office hour work for fresh grad normally will pay u less. i am degree in account but sorry to inform u that I dont really like account or audit. thats the problem. hahahaha. i think i want to jump into different work area other than account or audit thats why i try banking. do you think what im doing now is right? or is it wrong? haihhhhh

Degree in accounts can do other stuffs such as HR/Finance/Payroll.

Just search around la. Easily can get 2,5k or more....

Hi dear, are you working in banking industry or HSBC call center?

You definitely underpay and I can't judged either right or wrong for jumping into other job....gse meant global support executive but which department are you going to support? Try find your way....2.5k above not hard in KL

HSS is not GBM.

It might fall under same umbrella but its actually different.

Be positive, if you go with that mindset, u wont stay long anywhere.

Honestly, try another bank, many info available abt it in this subforum.

Hsbc call center is not income generating. U wont be appreciated

may I know "in easy words" what is the job scope actually? since you have experience there. They did state the jobscope on jobstreet but I just cant get it clear hahaha

HSS and GSE ,, is it the same thing?

hai Party, will u suggest me to go there?

This post has been edited by Crystal94: Oct 13 2016, 12:52 PM

I target 3k. here can get allowance OT so on, office hour dont have OT. Hmmmm, so many plans and targets. afterall I want to help my family. my mom divorce already, this year, my dad is likely not a responsible daddy. I got siblings, I wanna help them. So many things and so many responsibility on me

I target 3k. here can get allowance OT so on, office hour dont have OT. Hmmmm, so many plans and targets. afterall I want to help my family. my mom divorce already, this year, my dad is likely not a responsible daddy. I got siblings, I wanna help them. So many things and so many responsibility on me

what kind of mindset may i know? so that I can improve myself. Hmmm,honestly, I just wanna help my mom, my siblings, my family. mom divorced, dad irresponsible hmm hahahha

American express, paypal, agoda....all these high pay for customer service just go apply....

This post has been edited by nooby999: Oct 13 2016, 08:14 PM

the job description is very confusing sometimes. why don't u ask clearly during interview whether it's a contact center or processing job.
one of my colleague was offered the GSE post, then later find out it's actually call center. before that she doesn't even know and thought it's a processing job.
pity her struggling to do the job, got scold by customer some more every day because very sluggish.. end up she resigned after few months.

you ex staff of hdpm?

Depends on which process you get. There are call centre, processing, operations, risks, IT there.

A very disgruntled staff.