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 HSBC Global Support Executive, The world local is paying local salary.

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Crystal94
post Oct 6 2016, 02:39 PM

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went for an IV on 8/10/2016 at bursa malaysia, yesterday they called me ask for few documents and either I still interested or not. read so many comments here. So just now I create an account here hahaaaa
should i go? but i am desperate for a money, i am a fresh graduate, girl, current salary is 1300 tolak epf socso jd 1150 like that. KL pulak tu mcm mana nak hidup tu. I am from pahang. sad.gif cry.gif haihhhhh.

gse-UK-at KLC (really cannot understand??) call center ke apa sebenarnya? too many different answers here . what concern me is need to go back late at night. is it safe there?


Crystal94
post Oct 6 2016, 02:43 PM

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QUOTE(blackviacan @ Sep 29 2016, 08:28 PM)
Hi does the position for hsbc global support is still available? Thank you
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I think the position is always available smile.gif
Crystal94
post Oct 6 2016, 04:57 PM

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QUOTE(party @ Sep 27 2016, 02:20 AM)
Sad to tell u none of them is indian. 3malays and 2 chinese.
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i got an email from hsbc, the subject said : PENDING DOCUMENTS-HSS. Whats that mean? Will i do hss or gse or is it the same actually? I wnt for interview for gse uk position. please reply me please please please. confused.gif confused.gif But they has not offer the job yet just ask me to send few documents for background check. HMMMM

actually what is the different for all the position? I just really want to know few things which are:

does gse and hss need to attend call? they do sales? are they like call center?
what is normally the basic here. I am fresh degree account.

I am a girl, fresh grad, 22, will it be safe for me to work for UK dept?
Crystal94
post Oct 7 2016, 11:29 AM

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QUOTE(nooby999 @ Oct 6 2016, 10:20 PM)
just be patient girl.....you will need with shift hours since you are under UK dep and HSS pay is not bad compare to other dep....salary 2.4k to 2.9k gua or maybe more if add on with shift allowance and language allowance....most of the job here are routine and definitely not sale.....hss is gbm for your information....I can't comment bout safety as I working in cyber and the KL site may shift to cyber in anytime because HSBC is saving cost...a lot of internal transfer are ongoing as a lot of processes had or going to migrate to other country like India and Philippine.....pray hard to secure the job as I said a lot of internal transfer ongoing.....try other industry other than bank if you fails this interview.....all the banking industry are restructuring to streamline the process or in other word saving cost...hope that my words helped you...
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does gse position different with hss?

I am not from KL, I come from pahang, why is that I ask my recruitment agent he said CYBERJAYA is the one which will move to KLC? Hmmmm, something fishy? hahhahaha
You think is it safe there? to go back at 1 2 am?

my salary now is 1300 (minus epf socso become 1150) haiyyyaaaa how to live here in KL. Hmmmm, plus office hour work for fresh grad normally will pay u less. i am degree in account but sorry to inform u that I dont really like account or audit. thats the problem. hahahaha. i think i want to jump into different work area other than account or audit thats why i try banking. do you think what im doing now is right? or is it wrong? haihhhhh
Crystal94
post Oct 7 2016, 11:30 AM

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QUOTE(chiahau @ Oct 6 2016, 10:34 PM)
UK hours mean you will be leaving office at almost 2 AM every day.

Safety wise, no comment.

Anywhere can be dangerous.

Better to pick a job that works from 9 to 5 if you are so worried.
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my salary now is 1300 (minus epf socso become 1150) haiyyyaaaa how to live here in KL. Hmmmm, plus office hour work for fresh grad normally will pay u less. i am degree in account but sorry to inform u that I dont really like account or audit. thats the problem. hahahaha. i think i want to jump into different work area other than account or audit thats why i try banking. do you think what im doing now is right? or is it wrong? haihhhhh
Crystal94
post Oct 13 2016, 12:51 PM

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QUOTE(nooby999 @ Oct 6 2016, 10:20 PM)
just be patient girl.....you will need with shift hours since you are under UK dep and HSS pay is not bad compare to other dep....salary 2.4k to 2.9k gua or maybe more if add on with shift allowance and language allowance....most of the job here are routine and definitely not sale.....hss is gbm for your information....I can't comment bout safety as I working in cyber and the KL site may shift to cyber in anytime because HSBC is saving cost...a lot of internal transfer are ongoing as a lot of processes had or going to migrate to other country like India and Philippine.....pray hard to secure the job as I said a lot of internal transfer ongoing.....try other industry other than bank if you fails this interview.....all the banking industry are restructuring to streamline the process or in other word saving cost...hope that my words helped you...
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may I know "in easy words" what is the job scope actually? since you have experience there. They did state the jobscope on jobstreet but I just cant get it clear hahaha confused.gif

HSS and GSE ,, is it the same thing?
Crystal94
post Oct 13 2016, 12:51 PM

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QUOTE(party @ Oct 8 2016, 11:26 AM)
HSS is not GBM. biggrin.gif

It might fall under same umbrella but its actually different.
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hai Party, will u suggest me to go there? smile.gif

This post has been edited by Crystal94: Oct 13 2016, 12:52 PM
Crystal94
post Oct 13 2016, 12:56 PM

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QUOTE(nooby999 @ Oct 7 2016, 06:47 PM)
You definitely underpay and I can't judged either right or wrong for jumping into other job....gse meant global support executive but which department are you going to support? Try find your way....2.5k above not hard in KL
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I target 3k. here can get allowance OT so on, office hour dont have OT. Hmmmm, so many plans and targets. afterall I want to help my family. my mom divorce already, this year, my dad is likely not a responsible daddy. I got siblings, I wanna help them. So many things and so many responsibility on me biggrin.gif
Crystal94
post Oct 13 2016, 12:57 PM

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QUOTE(nooby999 @ Oct 7 2016, 06:47 PM)
You definitely underpay and I can't judged either right or wrong for jumping into other job....gse meant global support executive but which department are you going to support? Try find your way....2.5k above not hard in KL
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I target 3k. here can get allowance OT so on, office hour dont have OT. Hmmmm, so many plans and targets. afterall I want to help my family. my mom divorce already, this year, my dad is likely not a responsible daddy. I got siblings, I wanna help them. So many things and so many responsibility on me biggrin.gif
Crystal94
post Oct 13 2016, 01:00 PM

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QUOTE(-Aktan- @ Oct 8 2016, 01:59 PM)
Be positive, if you go with that mindset, u wont stay long anywhere.

Honestly, try another bank, many info available abt it in this subforum.

Hsbc call center is not income generating. U wont be appreciated
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what kind of mindset may i know? so that I can improve myself. Hmmm,honestly, I just wanna help my mom, my siblings, my family. mom divorced, dad irresponsible hmm hahahha smile.gif
Crystal94
post Oct 18 2016, 04:55 PM

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QUOTE(Berus Wine @ Oct 14 2016, 01:33 AM)
the job description is very confusing sometimes. why don't u ask clearly during interview whether it's a contact center or processing job.
one of my colleague was offered the GSE post, then later find out it's actually call center. before that she doesn't even know and thought it's a processing job.
pity her struggling to do the job, got scold by customer some more every day because very sluggish.. end up she resigned after few months.
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Asked the general manager back there during the interview, he said its not call center. hmmm, dont know if he hide something or not

Crystal94
post Oct 18 2016, 04:56 PM

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QUOTE(nooby999 @ Oct 13 2016, 08:13 PM)
American express, paypal, agoda....all these high pay for customer service just go apply....
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tried both agoda and amex. failed agoda, amex got no answer till today. i think i faild amex too hahahah sweat.gif
Crystal94
post Oct 27 2016, 04:12 PM

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[quote=night1218,Oct 26 2016, 01:34 AM]
I wonder who did ur interview in Bursa. dry.gif dry.gif

HAHAHAHHAHA and why is that come again? Do you have problem with that little thing? its the general manager who iv me LOL. your words, with that emoticon, you sounds so arrogant lol lol. We are all here for QNA, not bash or quarrel with others. dont bother if you find me annoying or so not high class like you. simple. I am sorry that I am being so honest and seeking for help in here. hahahahha
Crystal94
post Nov 22 2016, 11:18 AM

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QUOTE(Statist @ Nov 22 2016, 10:19 AM)
i am facing the same situation as you. two days after the interview , i received an email from them titled 'pending document'. i replied back asking where should i submit the doc , but until now , still no reply from them.tried calling the hr dept 03-8315 2000 but the line was always disconnected. anyone can help here?
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Babe, DO NOT WAIT! THEY ARE DOWNSIZING! they only need us as their back up plan! because they afraid if the staff all blah at the same time so they need back up plan which is US!
Crystal94
post Nov 22 2016, 11:21 AM

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[quote=Emmalina,Nov 21 2016, 04:05 PM]
[quote=Crystal94,Oct 6 2016, 04:57 PM]
i got an email from hsbc, the subject said : PENDING DOCUMENTS-HSS. Whats that mean? Will i do hss or gse or is it the same actually? I wnt for interview for gse uk position. please reply me please please please. confused.gif confused.gif But they has not offer the job yet just ask me to send few documents for background check. HMMMM

actually what is the different for all the position? I just really want to know few things which are:

does gse and hss need to attend call? they do sales? are they like call center?
what is normally the basic here. I am fresh degree account.

I am a girl, fresh grad, 22, will it be safe for me to work for UK dept?
hey there, where did u submit the pending documents? At bursa or cyberjaya? I got the same email like yours but i'm not sure what to do. The hr haven't reply to me and i dont hve their contact no. Helpp plss
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[/quote]


HAI Emma, I just emailed them. I make an effort to go to my Uni at Bangi and after all the effort.... guess what? they will not take any new staff until JANUARY 2017! WHY?? Let me tell you. THEY ARE ACTUALLY DOWNSIZING! we are only their back up plan! do not wait babe, dont be like me. I reject a lot of IV Offer coz I believe I can get this job. sigh!! do not waste your time dear! again, we are only their back up plan coz they afraid staff all blah at the same time. vmad.gif mad.gif ranting.gif

 

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