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 HSBC Global Support Executive, The world local is paying local salary.

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peishan1201
post Jan 31 2012, 03:46 PM

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QUOTE(Coozy @ Jan 31 2012, 01:35 PM)
I'd like to know which contact center you're talking about .. cause it ain't all fun and games.
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cyberjaya one..my fren is support canada one..
Coozy
post Jan 31 2012, 09:04 PM

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QUOTE(peishan1201 @ Jan 31 2012, 03:46 PM)
cyberjaya one..my fren is support canada one..
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HAHAHA. Who's your friend? I'm from the same department too, and like I said.. it ain't all fun and games. They are times when we relax, but for you to label our jobs as "very relax and no stress" is kinda too much.

Point is, I don't see myself kicking back when they are high call volumes or when customers scream at you at the top of their lungs when it's not even your fault.

One needs first hand experience to make such a bold statement IMO. wink.gif
peishan1201
post Jan 31 2012, 10:33 PM

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QUOTE(Coozy @ Jan 31 2012, 10:04 PM)
HAHAHA. Who's your friend? I'm from the same department too, and like I said.. it ain't all fun and games. They are times when we relax, but for you to label our jobs as "very relax and no stress" is kinda too much.

Point is, I don't see myself kicking back when they are high call volumes or when customers scream at you at the top of their lungs when it's not even your fault.

One needs first hand experience to make such a bold statement IMO.  wink.gif
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hahh..customer service is like that one loh...
customers always the right..hahaha
shimy
post Feb 1 2012, 09:46 PM

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will i get a chance to transfer to hsbc bank after working at contact cener for a period???
SkillsScrapper54
post Feb 3 2012, 01:45 AM

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QUOTE(Eddx @ Jan 28 2012, 01:56 PM)
Sorry, I know this is hsbc GSE but I applied for the trainee software engineer - IT security post in jobstreet and got a call from them for casual chat and got to know its based in front of masjid jamek. I wonder do I get chance for this job? Currently interested to stay back in kl...i applied to other company outside of KL as well
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Good luck and be sure to brush up your software engineering knowledge because they will ask that part in detail. SDLC, testing, and you have to do coding or pseudocode too during the interview. I think I failed my interview because I arrived 20 minutes late (stupid komuter delayed 1.5 hour) and I forgot how to do bubble sorting. Interviewers were very nice and have excellent technical knowledge. HR guy also one very cool dude.
shankar_dass93
post Feb 3 2012, 11:12 PM

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Greetings guys, whats the current salary pay for an intern at HSBC and whats the working hours going to be ?
LightningFist
post Feb 4 2012, 12:33 AM

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QUOTE(shankar_dass93 @ Feb 3 2012, 11:12 PM)
Greetings guys, whats the current salary pay for an intern at HSBC and whats the working hours going to be ?
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If you're looking at HSBC Global Resourcing, which is what this thread is really about (indirectly working for companies - subsidiaries - in London, Hong Kong, and other countries), an internship will be extremely rare because while there is quite a lot of work to go around in many divisions, staff need to undergo rigorous training for the most part because a lot of work is quite specialised. Interns are therefore not suitable. Not impossible (how people in HR and Management work in this country often confounds many of us), but exceedingly difficult.

On the other hand the Malaysian retail banking entities, including HSBC Bank and HSBC Amanah, are more likely to have interns (and should at this time of year). In this case you would expect regular working hours. Although, it won't necessarily be a fulfilling internship (in terms of experience and work).
snowyuknow
post Feb 4 2012, 12:52 AM

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Hi all,

Just want to ask is there any transport provided from one utama or kelanajaya lrt to KLC office?
LightningFist
post Feb 4 2012, 04:21 AM

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QUOTE(snowyuknow @ Feb 4 2012, 12:52 AM)
Hi all,

Just want to ask is there any transport provided from one utama or kelanajaya lrt to KLC office?
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Absolutely, for certain hours only though.
jyx
post Feb 4 2012, 09:13 PM

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AP and DE salary will be same?once promoted to AP got any salary increment?
moomoosky
post Feb 5 2012, 09:20 PM

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hi, i was invited to attend assessment at kl office on 7th feb 2012,
but that day is public holiday, seriously has interview section?

anyone can tell me what should do?
is it has grammer test ?
LightningFist
post Feb 5 2012, 11:17 PM

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QUOTE(moomoosky @ Feb 5 2012, 09:20 PM)
hi, i was invited to attend assessment at kl office on 7th feb 2012,
but that day is public holiday, seriously has interview section?

anyone can tell me what should do?
is it has grammer test ?
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Well it is one of the largest global banks in the world, working on holidays is expected. Although your concern is very valid, and I'm not really sure how it works - that auxiliary staff (such as Admin/HR) also work on public holidays. But then again, managers can do interviews too.

Assessment is bloody easy. There's nothing you need to do.
munyan
post Feb 9 2012, 12:24 PM

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i have a interview next week on back end position...can i know what question will they ask n wat english assessment test actually?my english not good as well,so nervous...
night1218
post Feb 10 2012, 02:20 PM

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QUOTE(munyan @ Feb 9 2012, 12:24 PM)
i have a interview next week on back end position...can i know what question will they ask n wat english assessment test actually?my english not good as well,so nervous...
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standard HR question, for more details u're free to look at those older posts

english test is easy, u can tryout the test given by jobstrxxt as starter.
evolutionchin
post Feb 10 2012, 06:26 PM

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Passed the interview today and the manager was so friendly and funny guy.. Hopefully can have a great start for my career.
night1218
post Feb 12 2012, 02:23 AM

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QUOTE(evolutionchin @ Feb 10 2012, 06:26 PM)
Passed the interview today and the manager was so friendly and funny guy.. Hopefully can have a great start for my career.
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KLC?CYB?
imran
post Feb 13 2012, 05:29 PM

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QUOTE(munyan @ Feb 9 2012, 12:24 PM)
i have a interview next week on back end position...can i know what question will they ask n wat english assessment test actually?my english not good as well,so nervous...
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its ok ur intereview ?
djbuzzer
post Feb 17 2012, 05:09 PM

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I would like to ask, once I've done on-boarding form, I only have to wait to pick up the offer letter right ? They gave me the date for already.
GloryKnight
post Feb 17 2012, 05:24 PM

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QUOTE(LightningFist @ Feb 5 2012, 11:17 PM)
Well it is one of the largest global banks in the world, working on holidays is expected. Although your concern is very valid, and I'm not really sure how it works - that auxiliary staff (such as Admin/HR) also work on public holidays. But then again, managers can do interviews too.

Assessment is bloody easy. There's nothing you need to do.
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Hi Lightning,

Do you have any idea on the interview and assessment tests for HSBC's MDProgramme?

Im still considering which banking stream to venture into though..

-GK-
shimy
post Feb 17 2012, 09:39 PM

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HR called me yesterday to inform me dat i m starting work next week
but until now i haven got my offer letter
n when i asked when can i collect de offer lette
the lady said ll email me de offer letter n de collection date ll b given dere
until today i have yet to receive any email frm dem
this kinda makes me nervous
i m starting work soon n i haven collected de offer letter n havent gone for medical check up!
arghhhhhhhhh.....y is HR taking so long to issue me de letter??!??!?!?!

This post has been edited by shimy: Feb 17 2012, 09:40 PM

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