QUOTE(jiaen0509 @ Nov 2 2018, 09:37 AM)
RM 129 for 500Mbps.Unifi Official TM UniFi High Speed Broadband Thread V36, READ 1ST PAGE FOR TURBO SPEED INFO!
Unifi Official TM UniFi High Speed Broadband Thread V36, READ 1ST PAGE FOR TURBO SPEED INFO!
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Nov 2 2018, 09:50 AM
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72,772 posts Joined: Sep 2005 From: KUL |
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Nov 2 2018, 09:52 AM
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7,118 posts Joined: Oct 2011 From: Wakanda |
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Nov 2 2018, 09:52 AM
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119 posts Joined: Jan 2005 |
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Nov 2 2018, 09:55 AM
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72,772 posts Joined: Sep 2005 From: KUL |
QUOTE(voncrane @ Nov 2 2018, 09:52 AM) If you have better choices, yes change to other ISP. QUOTE(andrew16 @ Nov 2 2018, 09:52 AM) how did you get such a good price? I think it's a mistake from their billing department. I shared my story before in last thread, have to dig out the post again. im paying RM179 (before tax) for 100mbps (waiting for upgrade to 800mbps) I didn't request for it but they gave to me. |
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Nov 2 2018, 09:59 AM
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3,305 posts Joined: Dec 2012 |
QUOTE(fruitie @ Nov 2 2018, 09:55 AM) If you have better choices, yes change to other ISP. I paying RM159 for 100mbps. They still dont want Turbo me. Is SKMM work to force them turbo my account quickly?I think it's a mistake from their billing department. I shared my story before in last thread, have to dig out the post again. I didn't request for it but they gave to me. |
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Nov 2 2018, 10:01 AM
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72,772 posts Joined: Sep 2005 From: KUL |
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Nov 2 2018, 10:04 AM
Show posts by this member only | IPv6 | Post
#27
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36 posts Joined: Dec 2011 |
anyone from ss2 turbo-ed?
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Nov 2 2018, 10:09 AM
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119 posts Joined: Jan 2005 |
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Nov 2 2018, 10:11 AM
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243 posts Joined: Feb 2011 |
Today received feedback from TM, regarding Rye 100 Mbps turbo upgrade to 500 Mbps instead of 800 Mbps. The explanation in E-mail is infra limitation. But CS told me is package price discount in TM system.
My ticket is closed. No hope to get back 800Mbps. |
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Nov 2 2018, 10:18 AM
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Senior Member
3,305 posts Joined: Dec 2012 |
QUOTE(fruitie @ Nov 2 2018, 10:01 AM) But they still don't want Turbo me. I am not account owner, thinking to change ownership... If not very susah if want visit TM Point every time.QUOTE(andrew16 @ Nov 2 2018, 10:09 AM) Last time I complaint about no Turbo. Then I think they cancel my Ruby RM30. Mean RM189-30=RM159. |
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Nov 2 2018, 10:20 AM
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Staff
72,772 posts Joined: Sep 2005 From: KUL |
QUOTE(winyap991 @ Nov 2 2018, 10:11 AM) Today received feedback from TM, regarding Rye 100 Mbps turbo upgrade to 500 Mbps instead of 800 Mbps. The explanation in E-mail is infra limitation. But CS told me is package price discount in TM system. The infra limitation is pure crap by them. My ticket is closed. No hope to get back 800Mbps. Few staffs from different TM Point outlets also confirmed to me it is due to pricing that they cannot offer me 800Mbps. QUOTE(jiaen0509 @ Nov 2 2018, 10:18 AM) But they still don't want Turbo me. I am not account owner, thinking to change ownership... If not very susah if want visit TM Point every time. Then too bad, owner needs to walk-in all the time. |
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Nov 2 2018, 10:26 AM
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Senior Member
1,704 posts Joined: Jan 2003 From: Kuala Lumpur |
I did try to complain to TM Live Chat about needing to pay RM219 (before Service Tax) instead of RM199 (like maybe around 50% of the ppl here paying for?) for Turbo 800mbps
Then they actually ask me for a Account Number to refer haha. Sadly I dont have an actual account number to continue escalate. |
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Nov 2 2018, 10:30 AM
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5,714 posts Joined: Mar 2007 |
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Nov 2 2018, 10:31 AM
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72,772 posts Joined: Sep 2005 From: KUL |
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Nov 2 2018, 10:33 AM
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119 posts Joined: Jan 2005 |
QUOTE(jiaen0509 @ Nov 2 2018, 10:18 AM) But they still don't want Turbo me. I am not account owner, thinking to change ownership... If not very susah if want visit TM Point every time. want to ask, did you get turbo? Last time I complaint about no Turbo. Then I think they cancel my Ruby RM30. Mean RM189-30=RM159. RM159 for 100mbps, so did you get 800mbps or 500mbps? |
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Nov 2 2018, 10:33 AM
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Senior Member
5,714 posts Joined: Mar 2007 |
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Nov 2 2018, 10:33 AM
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119 posts Joined: Jan 2005 |
QUOTE(winyap991 @ Nov 2 2018, 10:11 AM) Today received feedback from TM, regarding Rye 100 Mbps turbo upgrade to 500 Mbps instead of 800 Mbps. The explanation in E-mail is infra limitation. But CS told me is package price discount in TM system. how much are you paying monthly for your RYE 100mbps?My ticket is closed. No hope to get back 800Mbps. so you can't complain further? if top up can get 800mbps? |
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Nov 2 2018, 10:35 AM
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3,305 posts Joined: Dec 2012 |
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Nov 2 2018, 10:36 AM
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119 posts Joined: Jan 2005 |
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Nov 2 2018, 10:37 AM
Show posts by this member only | IPv6 | Post
#40
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210 posts Joined: Jan 2011 |
QUOTE(SilentVampire @ Nov 2 2018, 07:47 AM) Yes, I know that, but you don't refer to it that way. Just semantics By some country it does known as FO modem, but common known as BTU/ ONU. But you know la, some people here still refer to it as modem My friend, you don't refer to it as fibre optic modem, but you refer to it as BTU or ONU. Yes, it is the same thing, but I am just teaching him the right term to use. Just semantics btw, no offence on it |
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