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> Official TM UniFi High Speed Broadband Thread V36, READ 1ST PAGE FOR TURBO SPEED INFO! (Unifi)

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jiaen0509
post Nov 2 2018, 10:38 AM

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QUOTE(andrew16 @ Nov 2 2018, 10:36 AM)
so you are still waiting for turbo-ed as well?

but from comment above, i think all RYE is only getting 500mbps.

how can we confirm this?
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Anyone can confirm it? If like that I will apply new line under my name since current Unifi account under my family name. Then I can get new router.
TSSilentVampire
post Nov 2 2018, 10:39 AM

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QUOTE(ken120 @ Nov 2 2018, 10:37 AM)
By some country it does known as FO modem, but common known as BTU/ ONU. But you know la, some people here still refer to it as modem doh.gif
btw, no offence on it smile.gif
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No worries smile.gif
TSSilentVampire
post Nov 2 2018, 10:40 AM

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QUOTE(jiaen0509 @ Nov 2 2018, 10:38 AM)
Anyone can confirm it? If like that I will apply new line under my name since current Unifi account under my family name. Then I can get new router.
*
You won't get turbo if you apply under your name, and if you want to do that just to get new router, better to buy your own.
andrew16
post Nov 2 2018, 10:41 AM

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QUOTE(jiaen0509 @ Nov 2 2018, 10:38 AM)
Anyone can confirm it? If like that I will apply new line under my name since current Unifi account under my family name. Then I can get new router.
*
ya, would like to know too, if 100mbps RYE is it confirm get turbo-ed 500mbps?

but if you apply new line, you will have new contract and i dont think they are offering 50mbps to be turbo-ed.
their website only have 30mbps and 100mbps.
PJng
post Nov 2 2018, 10:44 AM

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On PJ, what TM point open weekend?
Sunway TM is dealer or TM point?
TSSilentVampire
post Nov 2 2018, 10:45 AM

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QUOTE(PJng @ Nov 2 2018, 10:44 AM)
On PJ, what TM point open weekend?
Sunway TM is dealer or TM point?
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Bro, you can Google for the answer easily. I have already helped you here: https://www.tm.com.my/OnlineHelp/TMPoint/Pages/Selangor.aspx
PJng
post Nov 2 2018, 10:47 AM

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QUOTE(SilentVampire @ Nov 2 2018, 10:45 AM)
Bro, you can Google for the answer easily. I have already helped you here: https://www.tm.com.my/OnlineHelp/TMPoint/Pages/Selangor.aspx
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Yes, i already read that page, i want to try price deduce, worry dealer cannot done.
Other TM point just mon to fri
TSSilentVampire
post Nov 2 2018, 10:49 AM

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QUOTE(PJng @ Nov 2 2018, 10:47 AM)
Yes, i already read that page, i want to try price deduce, worry dealer cannot done.
Other TM point just mon to fri
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All TMPoint listed there should be TM own TMPoint. Pick one. Good luck bro thumbsup.gif
andrew16
post Nov 2 2018, 10:51 AM

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So did any RYE 100mbps user got upgrade to 800mbps?

or all of them only get 500mbps? can someone kindly confirm?
mylinear
post Nov 2 2018, 11:02 AM

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QUOTE(SilentVampire @ Nov 2 2018, 08:49 AM)
Fair enough. If there are people that provide can proof of bill etc., then I will try to compile some form of reference guide. Otherwise, it would be pointless if people just state what they are getting without proof.
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IMO, this won't work as they will ask for account identification which almost all users will not post. It is understandable why users won't post, and it is also understandable why TM would want it for verification. And I think in the end it will not help anyway because they will just say that something is wrong with that account, or its a special case, or its a mistake or whatever other excuse. And you will be helpless.

Pick a number between 79 and 199 by increment of 10 and there are users with a package for that price. We all know that. They also know that. They do not need any proof from us. They have all the records to look at. Its then obvious that they don't want to do anything about it, whether you show proof or not.

QUOTE(5p3ak @ Nov 2 2018, 09:03 AM)
Congrats on new thread, hope there will really be 25% discount as Gobin says laugh.gif
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This 25% discount was said a few months ago. Supposed to happen by end of the year. Package prices have already been adjusted by telcos. For example the new RM129 100M package. Why do we think there is going to be further discounts?

QUOTE(jiaen0509 @ Nov 2 2018, 09:59 AM)
I paying RM159 for 100mbps. They still dont want Turbo me. Is SKMM work to force them turbo my account quickly?
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Will be interesting to see if you get turbo to 800M or 500M based on your price.

QUOTE(winyap991 @ Nov 2 2018, 10:11 AM)
Today received feedback from TM,  regarding Rye 100 Mbps turbo upgrade to 500 Mbps instead of 800 Mbps.  The explanation in E-mail is infra limitation.  But CS told me is package price discount in TM system.
My ticket is closed.  No hope to get back 800Mbps.
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One way to double check on this is to try and see if any neighbours on your road have got 800M.

QUOTE(PJng @ Nov 2 2018, 10:47 AM)
Yes, i already read that page, i want to try price deduce, worry dealer cannot done.
Other TM point just mon to fri
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For price reduction, you should go to actual TMPoint as I don't think dealers can do.Not sure what is your package and what reduction you are looking for, but you can first try calling 100 sales department.

This post has been edited by mylinear: Nov 2 2018, 11:03 AM
mylinear
post Nov 2 2018, 11:04 AM

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QUOTE(andrew16 @ Nov 2 2018, 10:51 AM)
So did any RYE 100mbps user got upgrade to 800mbps?

or all of them only get 500mbps? can someone kindly confirm?
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I remember in this topic in previous versions, when turbo first started, 100M users were reporting getting turbo to 800M. I do not remember anyone getting 500M instead at that time. This 500M instead of 800M only started maybe a few weeks ago. Of course, this is just based on what is posted here. maybe users out there have been getting 500M from the beginning but are not on the forums here. We have to check with friends outside this forum to get more info.

tALEz
post Nov 2 2018, 11:06 AM

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QUOTE(nicholasloke @ Nov 2 2018, 10:04 AM)
anyone from ss2 turbo-ed?
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Yeah. Turbo-ed on 9th Sept.
dickybird
post Nov 2 2018, 11:09 AM

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QUOTE(fruitie @ Nov 2 2018, 09:55 AM)
If you have better choices, yes change to other ISP.
I think it's a mistake from their billing department. I shared my story before in last thread, have to dig out the post again.
I didn't request for it but they gave to me.
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129/500 Mbps ok bah. I feel you but what to do?
PJng
post Nov 2 2018, 11:10 AM

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QUOTE(mylinear @ Nov 2 2018, 11:02 AM)
For price reduction, you should go to actual TMPoint  as I  don't think dealers can do.Not sure what is your package and what reduction you are looking for, but you can first try calling 100 sales department.
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I have post several time before
My current plan 30mbps, ruby pack, stb20, start may 2016, RM199, high rise copper
As i read mulitple post get reduce price for plan cannot get new 100mbps
So i want to try
fruitie
post Nov 2 2018, 11:13 AM

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QUOTE(andrew16 @ Nov 2 2018, 10:36 AM)
so you are still waiting for turbo-ed as well?

but from comment above, i think all RYE is only getting 500mbps.

how can we confirm this?
*
Not all, some are still getting 800Mbps.
Smurfs
post Nov 2 2018, 11:14 AM

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QUOTE(PJng @ Nov 2 2018, 11:10 AM)
I have post several time before
My current plan 30mbps, ruby pack, stb20, start may 2016, RM199, high rise copper
As i read mulitple post get reduce price for plan cannot get new 100mbps
So i want to try
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I think you are entitled to get RM119 30mbps.

The plan name in my Unifi Portal changed from "Unifi Advance 30 Mbps" to "Unifi 30Mbps non-fiber plan".

Price changed from 169 to 119.
leezhijiang
post Nov 2 2018, 11:15 AM

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QUOTE(fruitie @ Nov 2 2018, 11:13 AM)
Not all, some are still getting 800Mbps.
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Of course, TM did do some home work also. If that area has time and TM still don't give RM 199 for 800 Mbps ?
mylinear
post Nov 2 2018, 11:16 AM

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QUOTE(PJng @ Nov 2 2018, 11:10 AM)
I have post several time before
My current plan 30mbps, ruby pack, stb20, start may 2016, RM199, high rise copper
As i read mulitple post get reduce price for plan cannot get new 100mbps
So i want to try
*
Yeah, so many posts that cannot keep up who got what. I suggest you call 100 sales dept and ask. You may get the reduction to RM119 like some others. And if you're not in contract, maybe they will offer something to retain you. Please try before going TMPoint. Let us know.

fruitie
post Nov 2 2018, 11:17 AM

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QUOTE(leezhijiang @ Nov 2 2018, 11:15 AM)
Of course, TM did do some home work also. If that area has time and TM still don't give RM 199 for 800 Mbps ?
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Hmm. These are landed areas, not high rise and will not get TIME.
leezhijiang
post Nov 2 2018, 11:27 AM

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QUOTE(fruitie @ Nov 2 2018, 11:17 AM)
Hmm. These are landed areas, not high rise and will not get TIME.
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I mean if that area is high rise, it's stupid TM TM didn't buck up

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