QUOTE(fruitie @ Nov 2 2018, 09:50 AM)
Good lord!!.. Unifi Official TM UniFi High Speed Broadband Thread V36, READ 1ST PAGE FOR TURBO SPEED INFO!
Unifi Official TM UniFi High Speed Broadband Thread V36, READ 1ST PAGE FOR TURBO SPEED INFO!
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Nov 2 2018, 09:52 AM
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#1
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Nov 3 2018, 03:29 PM
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#2
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Nov 4 2018, 06:53 AM
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#3
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QUOTE(JohnLai @ Nov 4 2018, 12:08 AM) But the problem is the pricing on 500Mbps which was never revealed. Plus there are users paying RM179 for 300Mbps. Dude, tell your neighbors that many (like I) have been paying 139 for 30Mbps speeds (some Streamyx paying 129 for 10Mbps too) and TM has refused to even reduce the price or come upgrade infra at our places. I've been a TM customer for years. Where's my 25% discount or free speed upgrades? Don't have. So I suggest if they can't think properly and agree, that you grow a pair and cut them off asap before the time comes and they refuse to pay their share of the bills. Guess who TM will come after for repayments? Yeah.. You! Official TM price from MCMC; RM129 = 100Mbps RM139 = 300Mbps RM329 = 800Mbps Neighbours insist wanna pay less by using that 25% discount crap from news. Let see what will happen after I informed them with the newspaper tomorrow. If they insists with their stance, then I shall downgrade and no longer share it with them. Very leceh one these guys. On another note.. TIME finally made good on their word and have completed installation at my location.. My current TM contract will be expiring next year January.. Love you guys, but I'll be jumping ship soon.. 1Gbps here I come.. |
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Nov 4 2018, 01:31 PM
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#4
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QUOTE(fruitie @ Nov 4 2018, 12:14 PM) You can always register and switch now. TIME will compensate RM 500 to you in monthly bills. Better register now before the ports are all taken over. Also TM will require 30-day termination notice. Yep, read about such compensation.. Pretty hush hush and so can't be relied upon per se, cuz no exact black & white..Currently pursuing that angle with the contact.. See how it goes. Will be going to TM tomorrow to give their 30 days termination notice.QUOTE(tzxsean @ Nov 4 2018, 12:36 PM) I'm paying about RM210 (inclusive of tax) for 100mbps now (contract-less) Yes, do exactly that.. But first make sure to try and squeeze them HARD not to reset your contract.. Especially as you are still subbing to the same 100Mbps. Try your luck. Though ultimately, goal is to reduce to that RM129 price. So if die die they refuse, just sign that and walk..Guess it's natural that I should contact TM and get the new package @ RM129 for 100mbps? Any catch that I should be aware of? other than 24 months contract term |
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Nov 4 2018, 01:59 PM
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QUOTE(JohnLai @ Nov 4 2018, 01:31 PM) Why do you think I have seedbox + vpn subscription? Alright bruh.. I stand corrected.. Color me impressed.. Sucks for your connected neighbors.. but bases covered.. C1200/850L --->Custom routing server on I3-4330 (route to anonymous vpn server here)--->Gigabit switch---> LAN connections to 3 neighbours' router. I have my household devices connected directly to C1200/850L. QUOTE(fruitie @ Nov 4 2018, 01:39 PM) I helped my friend to register and got it. She hasn't been paying a single cent since August. Best thing of all? She wasn't even under TM contract anymore when she terminated yet the agent managed to get this for her. Ah..Perhaps I'll wait till January after-all.. This post has been edited by voncrane: Nov 4 2018, 02:01 PM |
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Nov 4 2018, 04:39 PM
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#6
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Nov 4 2018, 07:01 PM
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#7
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QUOTE(th3game @ Nov 4 2018, 06:21 PM) My own house and my inlaws house located 3km away driving distance. So in straight distance maybe about 2km. Plus my house located a bit higher ground compared to my inlaws. Just do it.. Linus was able to get 100Mbps+ at 12KM away.. I expect higher speeds at 2km.. So my question is ...Is that possible if i can install a dish on my roof and beaming it towards my in laws house and provide them my Internet? My current plan is 500Mbps. Can save another subscription on my inlaw. Anyone?? QUOTE(miloaisdino @ Nov 4 2018, 06:39 PM) See above.. This post has been edited by voncrane: Nov 4 2018, 07:05 PM |
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Nov 6 2018, 12:47 AM
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#8
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QUOTE(babygrand123 @ Nov 6 2018, 12:43 AM) very rude TM they just close your ticket without any update no matter how many time you log case via their portal !!!!!!!!!!!! :furious :angry Yup.. Just keep reopening them and keep records of each opened and closed tickets.. Put all into a report and inform the relevant authorities to step in. |
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Nov 7 2018, 03:24 PM
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#9
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QUOTE(KaizokuLuffy @ Nov 7 2018, 10:46 AM) hey sifu, That can happen sometimes. Do a cold boot up of all networking devices plus the STB.. If that still doesn't resolve it.. Just have to wait a day or 2 for it to resolve itself.i having issue on my Unifi TV. when playing the STB provided by TM, the screen feel a bit laggy but the sound is ok. But the speed is ok. is the LAN cable problem or the STB problem ? QUOTE(leezhijiang @ Nov 7 2018, 11:43 AM) Good luck.. Prepare to pay service charge if unlucky.. QUOTE(lkm51 @ Nov 7 2018, 11:53 AM) anyone got charge of RM 100 for installation fee for application of new unifi account? Nope.. No such thing. As long as standard installation.. If you put in additional requests like to run cables all over your house, beyond a certain preset distance, then yes.. Got extra charge. Else.. Nope.I applied for RM 79 package and was told there will be a RM 100 installation fee QUOTE(cannavaro @ Nov 7 2018, 12:33 PM) if you have been following this unifi thread you'd know about TM and their notorious variable pricing. I thank you for your subsidy.. one example is for 'Unifi Pro Plan 100Mbps' (yeah that's the official name when it was first announced) normal price RM329, but if sign up early for what TM call their 'early bird' promo, you will only pay RM309 however, to cut a long story short.... somewhere in 2017, many are paying RM189 for the same 100Mbps plus Ultimate TV pack. LOL the thing is, unlike maxis at that time who eventually offered other customers the same value for money packages, TM don't give a shit, they won't do a video of their boss saying sorry or whatnot.. you have to fight for it to get it. and I'm one of those water fishes who paid RM309 for 100Mbps only recently did I get the price reduced after more than a month long report with many follow up emails and calls to MCMC/CFM on a side note, a new article sponsored by TM https://www.lowyat.net/2018/168749/make-the...-turbo-upgrade/ |
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Nov 8 2018, 09:39 AM
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#10
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QUOTE(sl3ge @ Nov 8 2018, 09:33 AM) ic,thanks for the reply. That should be an upgrade and they got no choice but to let you.. Worst case, contract refresh.. But question is, is that plan available for your place? Most likely, they'll give new modem or you can request. I would.may i know i am currently rm120 4mbps streamyx, Tm will let me to downgrade to rm79 30mbps? and the modem i getting is it going to same say rm129 100mbps? |
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Nov 8 2018, 10:28 PM
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#11
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QUOTE(lyc1982 @ Nov 8 2018, 09:59 PM) after much complaints lodged via mcmc since Sept...i finally got my Turbo today (Miri, Swak) Showing you who's the boss.. but to my dismay...i only got upgraded to 500Mbps instead of 800Mbps ! Currently paying rm189, checked on my unifi dashboard and the perpetual discount becomes rm130 only...what is freakin tm trying to do ? |
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Nov 9 2018, 03:19 PM
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#12
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QUOTE(imalmighty @ Nov 9 2018, 12:50 PM) Give up, this is a fluke. Or like amirul hafizz, sign up unfi bonanza, get rm10 upgrade to 50M+ultimate@rm149->downgrade to ruby/aneka/varnam to save 30 bucks, become rm119. Not sure if now still have rye2017. That's a more doable route. But in the end, not sure TM will give them turbo to 500Mbps anymore, maybe at most 300M like what happened to those rm159 rye2017 100M people, only got 500M shawty. One thing i can confirm, some condo copper people on 30M got their price cut to rm119, later when fiberized, still pay rm119 for 300M. It's a waiting game and gamble how long it takes for TM to fiberize the premise. Until then, those people are OVERPAYING. If it takes 1 year to fiberize, one year it is. Bear in mind, TM runs on different calender from us. Their definition of soon is different from us. In their planet, 14 days equal our planet's [2months]. Their planet's satellite takes our 129 days to revolve around their planet to make it a month, since it takes our 4.3 days[earth] to complete their one day[tm own planet]. Those streamyx people can wait forever literally. |
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Nov 9 2018, 08:44 PM
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#13
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QUOTE(imalmighty @ Nov 9 2018, 03:31 PM) Good 4 u. Haha congrats. When did you verify this? As I chatted with a CS few days ago to find out exact contract ending date and fella still insisted that must give at least 1 month notice.. QUOTE(leezhijiang @ Nov 9 2018, 05:51 PM) Apologies, What is this "bengkak"? QUOTE(mylinear @ Nov 9 2018, 07:12 PM) They have changed the FAQ. It now states termination fee is paying remaining months. See #12. Previous one said RM500. I think new higher packages may be coming out, ie "turbo deal" packages. Interesting.. Just read the item 12 of their FAQ.. |
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Nov 10 2018, 05:23 PM
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Nov 10 2018, 05:54 PM
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Nov 12 2018, 09:24 AM
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QUOTE(Sylleth @ Nov 12 2018, 08:59 AM) Just got Turbo-ed from 10Mbps to 100Mbps about 1.5 week ago. The server you're downloaded from and timing also plays a part. ISP always say "up to" and not definite. You getting around 80% is great to them already. If you call for CS or whatever, won't entertain.. Now if you consistently getting 20-50Mbps over several days and absolutely sure it's not an issue from within your environment.. Then yeah, can escalate.However everyday when I do the speedtest and download something, the speed is unstable. Sometimes it'll get you as high as 8MB/s (that's the highest peak I've seen so far, but it lasted for only few minutes), and sometimes as low as 2MB/s and I'm the only one using the Internet. So far the stable download speed I'm getting is between 2MB/s to 5MB/s. Is there a catch there? Like, is it not constantly 10MB/s but "UP" to 10MB/s? |
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Nov 12 2018, 09:25 AM
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QUOTE(pokchik @ Nov 12 2018, 09:20 AM) urm.. Mbps vs MBps.. have you ever experienced 100Mbps or close to 100Mbps at all for the past 1.5weeks? i mean, the way you phrase your question is not being but rather about your connection not up to 10Mbps. and how do you confirm your upgrade, is your online Unifi portal showing 100Mbps Turbo Upgrade 2018? |
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Nov 13 2018, 12:22 AM
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QUOTE(cskean @ Nov 13 2018, 12:09 AM) Guys, need some help here. Silly reply.. Has the usual been done yet? Switch everything off, check all cables are intact and connected properly..wait at least 5 minutes, then power back on.. Wait and see if it reconnects.My parent house totally cannot detect the wifi after yesterday heavy rain and lightning. Live chat with Unifi, the account is active. So can someone tell me whether is the BTU or router is not functioning properly base on the photos? » Click to show Spoiler - click again to hide... « |
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Nov 13 2018, 12:55 AM
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#19
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QUOTE(cskean @ Nov 13 2018, 12:27 AM) Thanks for the reply. Yeah, i notice the wifi led isn't lit... And it is possible that a storm can ruin electrical appliances. If you have a laptop, you could try connecting directly to the BTU and troubleshoot if that's not the culprit. Strong chances are, it's the router. Try to get TM's technician over. Should come with a working router to test.I've switch off few times, but still unable to detect the wifi at all. Then only I live chat with Unifi, cause I afraid my parent's account has overdue or inactive. But come to think of it, it is not so possible for inactive account unable to detect own wifi right? CS even reset the port for me since they say there is no session (no internet record) from my side. Cause I never pay attention to this router, if you notice the wifi LED indicator is not light up. Could it be possible that got strike by lightning and cause just the wifi malfunction? |
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Nov 13 2018, 01:08 AM
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QUOTE(cskean @ Nov 13 2018, 01:03 AM) Too bad I didn't bring along my laptop. My parent is using desktop at their house. I wanted to reset the router, but I didn't have my parent unifi username and password. So don't wanna take the risk... That's easy.. Call up TM and ask for the account login details. They'll perform verification with account owner and continue with you. Done this with my FIL's account. They'll just speak to him first, then he authorizes you (over the phone) to continue. TM CS understands that with elderly folks, younger ones are more tech savvy.QUOTE(imalmighty @ Nov 13 2018, 01:04 AM) Well, try this instead. One of the possible reasons wifi not detecable. What country u choose for wifi channel? 13 or 14 your device cant detect Seems like the router isn't putting out any signals at all. Broken |
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