RM 129 for 500Mbps.

I paying RM159 for 100mbps. They still dont want Turbo me. Is SKMM work to force them turbo my account quickly?

But they still don't want Turbo me. I am not account owner, thinking to change ownership... If not very susah if want visit TM Point every time.
Last time I complaint about no Turbo. Then I think they cancel my Ruby RM30. Mean RM189-30=RM159.

Today received feedback from TM,  regarding Rye 100 Mbps turbo upgrade to 500 Mbps instead of 800 Mbps.  The explanation in E-mail is infra limitation.  But CS told me is package price discount in TM system.
My ticket is closed.  No hope to get back 800Mbps.

supposed to be 800mbps. My plan currently 'UniFi Pro 100Mbps - RYE 2017'.

Anyone can confirm it? If like that I will apply new line under my name since current Unifi account under my family name. Then I can get new router.

anyone here on RYE - 100Mbps plan got upgraded to 800Mbps ?

I got the BS excuse from TM stating that due to my plan is RYE, hence only can upgrade to 500Mbps

i want to know on this too.

mine is RYE 100Mbps, but havent got upgrade yet.

how much are you paying per month?

I got 800MB turbo from RYE100...

But it didn't come easily cause need to gone through all the hassle and waiting for almost 2 months...
Nice, mind to share what router you using? Is it LAN or Wifi connection?

Reporting to MCMC / LiveChat is not going to anything
Take a 1 day leave from your work and go camping at the TMPoint from the early morning

Insist on meeting the branch manager to get your Turbo upgrade immediately or threaten them you will terminate and move to Maxis Fibre
Tell them Maxis offers to pay for the termination fee (yes, lie)
And by insist, tell them you won't leave until you get a written letter from the branch manager about getting your Turbo upgrade immediately
By the way, speak properly with them. Shouting and barking isn't going to help your case

That's what I did & I get my Turbo upgrade within only 2 working days

Owh and when I said go to TMPoint, go to the official TMPoint, not TM Authorized Distributors
Click on the link below to find the TMPoint nearest to your place. If it says "TAD", skip them, TAD is the authorized distributors, don't go to TAD as they won't be able to help you with the Turbo Upgrade

https://www.tm.com.my/OnlineHelp/TMPoint/Pages/Home.aspx

No
Sorry to hear my method doesn't work for you
Yes, I was on RYE 100Mb/s @ RM 189 per month, only got turbo'ed to 500Mb/s
Still following with MCMC about unfair practices why I'm not getting 800Mb/s
2.4GHz I just leave at 20MHz because none of my devices is using 2.4GHz anyway
But sure, if you want to maximize the speed of your 2.4GHz, set it to 40MHz

i am paid Rm199 still is 100mbps, maybe need wait until 31/12 only get turbo = =

RM179 for what speed?

So you are now paying RM179 for 800M? Do you have Ultimate pack and STD20? What discounts are shown in customer portal?

its a double edge sword. tm can use that and show you are not paying rm299.

simple.

actually its not. ppl are just being lucky with the current lack of structure in their finance/service. no private corporate entity will offer such packages.

did u sign a contract guaranteeing a price for the package? nope. double edge sword. some have already been recidend to 500mbps or had their package corrected.

STD20 is the free voice call package. It will show in your customer portal as Voice STD20 (Free).